IJYI Ltd

Build your Cloud, Data or DevOps Centre of Excellence

We help you build a Centre of Excellence (CoE) aligned to your strategy in a range of areas, including Cloud (Azure or AWS), Data and Business Intelligence or DevOps (CI/CD tooling, Process, Culture). Our assessment, coaching, training and prototyping engagements help you transform your IT organisation whilst retaining business knowledge.

Features

• Assessment, Education and Transformation for your existing teams.
• Addresses the most in-demand technical skills - Cloud, DevOps, Data
• Build and accelerate your internal Data and Business Intelligence Capability
• Maximise the benefits of Business Intelligence, Data Analytics and Insights
• Rapid acceleration of digital transformation and other CoE creation
• Client first approach tailored to your requirements & business needs
• Can also cover testing, software development, security and business analysis
• DevOps adoption across the business through tooling, process and culture
• Azure and Amazon Web Services Cloud best practice and adoption
• User Experience/User Interface Assessments and CoE Creation

Benefits

• Adoption of industry best practices which will drive efficiency
• Embracing software / infrastructure as code approach to leverage cloud
• Leverage automation, containerisation, PaaS and SaaS where appropriate
• Training, Knowledge Transfer and Cultural shift assistance for your teams
• Flexible access to experienced partner in advisory and delivery capacity
• Asses technical maturity against organisations for roadmap to improve quality
• Faster business innovation through adoption of cloud and DevOps practices
• Business agility and reduced time-to-market through efficient DevOps teams
• Drive business benefit through unlocking the knowledge of your data
• Improve usage through better user experience

£800 to £1,200 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at kevin.linsell@ijyi.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

143899721257214

Contact

Kevin Linsell
01473 558748
kevin.linsell@ijyi.com

Planning

• Planning service: Yes
• How the planning service works: Every centre of excellence initiative will have a different start point, differing objectives and ultimately a different route to get there. That is why we go in with an open mind to understand and impart our experience of best practice.; We often begin with an Inception Workshop as the starting point for bringing transformational IT ideas to life. In planning a technology project, many organisations struggle to define the initial scoping, resourcing and cost estimates required to secure sign-off from key stakeholders. We help you put the foundations of the project in place so you can gain internal support. The primary objective is to achieve consensus of what the project is hoping to achieve – a collective understanding, not necessarily a collective agreement. This includes exploring risks, removing assumptions and ensuring all viewpoints are understood.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Every organisation and individual is slightly different with their start point and end goals. Our approach is Assess, Plan, Deliver and Support.; ; We start by assessing your ambition. What level of skills are required? We then build a “role description” of the requirements. This role description is used to self-assess a competency journey. We also assessment relevant complementary skills.; ; A Development Pathway is then created and contains activities, skills and training required to reach the required level of competency.; ; A combination of Coaching, Show-n-Tell, Demonstrations, Guided Self-Study, Role Shadowing and external formal training courses is used to progress the Development Pathway.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: There is no "setup and migration" in the traditional sense for a Centre of Excellence. This is more focused on training and support of the team at a knowledge, best practice and goals level as opposed to technology setup/migration.; Depending on the CoE, we may be working with you to build a cloud landing zone, a Data Platform, a CI/CD DevOps Development Capability or your first Artificial Intelligence/Machine Learning solution. ; We help our customers to define the path which they would like to take based on their drivers for change and pain points. If these are not fully defined or understood then we can first undertake a discovery or assessment phase.; Our services help to guide customers towards making the right decision. This includes guiding them to the services and technologies which are the best fit for their needs and operational circumstances.; We also consider the people element of any engagement, advising on training, knowledge transfer, cultural and soft aspects.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We ensure that the team on each project has the skills and experience to meet your needs and deliver the required value. As Microsoft partners we apply our industry leading testing capabilities to ensure your solution meets your needs by following our Repeatable, Reliable and Resilient testing approach. Our use of manual and automated testing methods ensures we provide a high quality, cost-effective service.; ; We align with industry frameworks to benchmark "what good looks like". Depending on the use-case, this may include Azure/AWS Well Architected Framework, Microsoft DevOps Capability Assessment Framework and DevOps Research and Assessment (DORA) framework.; ; Security of bespoke software, applications and data is paramount. We have internal security experts, ethical hackers and penetration testers.; We can ensure that your CoE has appreciation of, or expertise within, these areas. By completing regular security testing we can advise, mitigate and remediate any vulnerabilities. Where required, we can also work with an independent third party security team to ensure external assessment and testing.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
• Certified security testers: Yes
• Security testing certifications: Other
• Other security testing certifications:
  • CompTIA Certified Penetration Test+
  • CompTIA Certified Network Vulnerability Assessment Professional
  • CompTIA Certified Advanced Security Practitioner
  • CompTIA Certified Secure Infrastructure Expert
  • CompTIA Certified Security Analytics Expert
  • CompTIA Certified Cyber Security Analyst
  • CompTIA Certified Security+ Professional
  • Certificate of Cloud Security Knowledge V4 (CCSK)

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: IJYI’s software, system and data support service keeps your business critical applications functioning and performing. Our support team provides proactive service targeting and incident avoidance, while regular engagements with support consultants ensures that IJYI has a clear understanding of and input into your business strategy, enabling us to add value to your contingency plans.; We offer a range of models from full 24x7 support through to a more ad-hoc "insurance policy" type service. We can design and tailor the service to meet your strategy, often with support decreasing over time as you become increasingly self-sufficient.

Service scope

• Service constraints: No

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: This would be dependent on the client requirements and agreed ‘response’ service level agreement (SLA). We operate a number of different bespoke SLA models across our client base, starting at 30 minutes
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: This would be dependent on the client requirements and agreed ‘response’ service level agreement (SLA). We operate a number of different bespoke SLA models across our client base.; 1st line support for end users at extra cost. 2nd & 3rd Line support is part of our standard support offering.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our team work extensively from home thus reducing the environmental impact of commuting.; All our solutions are cloud based therefore enabling the cloud providers to concentrate on effective power, heating and cooling at a scale that we could not.; We have extended the refresh period of our computing equipment to reduce landfill and waste.

  Covid-19 recovery

  As a result of COVID-I9 we have changed our business working pattern completely. All staff now work remote for the majority of their time, using our re-designed office facilities when their personal or business needs require. ; This has enabled improved social distancing, reduced travel and also improved wellbeing of our staff. Additional benefit is casting a wider geographical net for staff.; We also encourage part time working, including fitting around childcare and education.

  Tackling economic inequality

  Our business is growing and we are creating career opportunities in the East of England. We have employment options across a range of areas:; - School Hours contracts to enable parents/carers to return to work; - Flexible Study Contracts that has enabled mature students to continue to work in our sector whilst studying degree/PHD level; - General part-time work.; Approx. 30% of our staff (including CEO) now work part-time patterns.; ; In 2023 we restarting our Apprenticeship Programme in partnership with our local council and a local training provider. ; ; We continue to nurture early career progression through our work experience programme and as an Industry Partner with Suffolk New College and the University of Suffolk.

  Equal opportunity

  Everyone has a development pathway looking to facilitate career progression. We invest time and money in training, development and opportunities for self improvement. Our IJYI Innovators initiative gives individuals the oportunity to work on personal interest projects either lone or in a small team. This ensures everyone, at all levels, can collaborate and drive personal improvement.

  Wellbeing

  Wellbeing is vital here at IJYI. We have an open approach to discussing everything and anything. We are flexible with our life-work balance and keen to support everyone through any challenges they may face.; Every employee has a private personal health benefit which includes the ability to speak to professionals around their health and wellbeing.; We have recently put all staff through a Mental Health Tooklit training course provided by Suffolk MIND.; Our team is actively involved in volunteering activities with local charities. Time is freely given both from work and personal time.

Pricing

• Price: £800 to £1,200 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at kevin.linsell@ijyi.com. Tell them what format you need. It will help if you say what assistive technology you use.