ADVANIA UK LIMITED

Azure Open AI and Azure AI/ML Software Development

Advania offer artificial intelligence (AI) and machine learning (ML) development services, including bespoke solutions/accelerators on Azure. With expertise in Copilots, Power Platform, and full-stack Azure solutions, we leverage Azure OpenAI services for applications like Retrieval Augmented Generation. We can support you throughout the AI/ML development journey: from inception/deployment to adoption/support.

Features

• Planning, Ideation and AI / ML Business Case Development
• Azure Open AI & ML Proof of Concept
• Artificial Intelligence and Machine Learning Software Development
• Copilot Integration
• C# and Python Development
• Leveraging Azure OpenAI, Huggingface on Azure and Azure Model Catalogues
• AI Ethics and Governance
• AI and Data Management
• AI/ML Model Training and Fine Tuning
• Workflow integration and AI / LLM agent development

Benefits

• Achieve measurable ROI on AI / ML projects
• AI / ML use case development and consultancy
• Experienced IT and business guidance
• Avoid trial-and-error in AI development
• Leverage packaged accelerators supported by expert AI / ML teams
• Wrap-around services for data, compliance, and security
• Prevent AI usage silos
• Rapidly prototype AI applications

£550 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@advania.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

143997482745184

Contact

Will Tuson
+44 203 835 7332
bids@advania.co.uk

Planning

• Planning service: Yes
• How the planning service works: When architecting infrastructure solutions, our starting point is your business, your challenges, your objectives. Our focus is on enabling productivity, removing high cost investment cycles and increasing flexibility. When designing a technical solution, we consider all the technical and practical implications, including how users access applications and data; along with the available or required connectivity and networking. We will assess the comparative benefits of on premise infrastructure versus fully cloud based or hybrid solutions. This will include a range of specific considerations such as security, data retention, data protection, resilience, integration – and, of course, cost. Our design teams will draw-up an intelligent solution that brings elegance as well as effortlessness to your business.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with: Azure

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security design
  • Cyber security consultancy
  • Security audit services
  • Other
• Other security services:
  • Enterprise Mobility + Security consulting
  • Microsoft Cloud Security consulting
  • Microsoft Azure consulting

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: We provide a full-service wrap to Support Cloud Software and Hosting Services. Fronted by the 247-service desk & managed services (Monitoring, Patching, Anti-Virus, Firewall) team which forms the core of its support delivery to ensure that core service is supported and available around the clock. The service desk is formed of several virtual teams including a Cloud Hosting team which is a team of skilled engineering looking after what they know best. This is also supported by the Network & Security virtual team which is a crucial part of cloud-based services. ; ; The Support team is supported by the Account Management Team (Account Manager & Technical Account Manager) who are available to provide strategic and design requirements on an ongoing basis. The overall service is overseen by the Service Delivery Manager who governs day to day service and acts as your primary contact.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Depends on the priority of the ticket. Initial responses are tied into our response SLAs, however response times for general questions are not targeted. Response times at weekends will depend on whether weekend support is taken up.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: Our 24/7 service desk puts an experienced team of highly-qualified engineers at your disposal. We have an enviable reputation for providing the kind of support your employees really want. Our service is a true round-the-clock, enterprise-grade managed support service to ensure that the requisite expertise is on hand day or night to act swiftly should the unexpected happen. Response times are based on severity - Critical (10 minutes), Standard (45 minutes), Low (90 minutes). This is subject to having a support contract in place. These response times apply to outside of normal business hours (including weekends) subject to a 24/7 support agreement being in place. You will also have an assigned technical account manager who will work with you on current and ongoing requirements. We provide 3 service offerings: Dedicated help desk (starting at £20 per user, per month), Shared service desk starting at £20 per user, per month) and Out of Hours service (starting at £2 per user, per month).

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Citation ISO Certification Limited
• ISO/IEC 27001 accreditation date: 11/01/2024
• What the ISO/IEC 27001 doesn’t cover: Nothing
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: ISO9001

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  Fighting climate change; We recognise that digitalisation has an important role to play in the transition to a climate-smart society, while IT companies such as Advania have a responsibility to help minimise the negative climate impact that the use of IT entails.; ; We focus on taking responsibility for our own operations as well as influencing Buyers on all call-off contracts under the framework to make more sustainable choices, for example moving away from the linear IT Hardware model of produce, use and dispose to a more circular approach including responsible reuse-and-recycle procedures at the end of the hardware lifecycle.; ; Carbon Emissions: We are committed to continuous reduction of our carbon footprint. Our Environmental Policy includes provisions around minimising our emissions by smart approach to travel and printing, lowering the use of electricity, water, heating, and promoting climate change and sustainability charity/community work. We are aiming to reduce this by 5% over the next year and are committed to achieving Net Zero emissions by 2050.; ; Hybrid Working: We have implemented 80% working from home policy for all employees. Where needed/agreed with the Buyers, Advania resources will be working onsite.; ; Travel: We encourage staff to use technology wherever possible. Where travel to the client site is required, we will require all staff to consider alternative transport options and optimise car sharing. ; ; Reducing IT waste: Our Equipment Recycling Policy ensures hardware devices like laptops and desktops are managed throughout their lifecycle, with a minimum use of four years before considering replacement. When devices are replaced, they are either transferred to our recycling centre or donated to local charities post data sanitisation.; ; Sustainability Training: Our proactive approach towards environmental stewardship incorporates training on sustainable practices at all operational levels. We actively raise staff awareness through online training on environmental impacts and sustainability benefits.

Pricing

• Price: £550 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@advania.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.