| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £200.00 | |
| Associate business architect | £300.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £500.00 | |
| Solution architect | £600.00 | |
| Senior solution architect | £750.00 |
COMCENTRIS LTD
Application Management and Development
Our Application Management Service (AMS) provides comprehensive support and development for cloud-based and hybrid applications. We ensure that business-critical applications remain secure, performant, and up to date.
This service is designed to help public sector organisations manage, maintain, and develop applications hosted on any public cloud platform (AWS, Azure, etc.).
Features
- dependable application support
- expert application development
- Application monitoring and performance
- Incident, problem, and change management
- Application enhancements and new features.
- Technology refreshes and new capabilities
- Bespoke application development
- Automated Deployment and Configuration
- Auto-Scaling and Load Balancing
- Analytics and Predictive Insights
Benefits
- supports critical business processes
- Built in enhancements and upgrades
- Improved Performance and Reliability
- Cost Optimization
- Enhanced Security and Compliance
- Scalability and Flexibility
- Proactive Monitoring and Analytics
- Focus on Core Business Goals
- Continuous Integration & Continuous Delivery (CI/CD) Support
- Hybrid Cloud Support
Pricing
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at seanq@comcentris.com.
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Framework
G-Cloud 15
Service ID
1 4 4 4 0 8 3 9 8 1 9 1 5 0 3
Contact
COMCENTRIS LTD
Sean Quigg
Telephone: 07813651504
Email: seanq@comcentris.com
About the service
- Service categories
-
- Cloud Support Services
- Managed Cloud
- Managed Public cloud
- Application management
- Managed Hybrid Cloud
- Application management
- Managed Public cloud
- Managed Cloud
- Cloud Support Services
Service scope
- Service constraints
- Support is primarily available remotely. If occasional onsite support is required this can be pre-arranged with the account manager.
User support
- Email or online ticketing support
- Yes
- Support response times
-
Support is provided Mon-Fri excluding bank holidays.
There are 3 levels of response times:
P1 - Users cannot use the system at all or critical system down. 1 hour
P2 - User is prevented from performing one function. 4 hours
P3 - Non-priority fix required or change request 2 days
Support can be provided at weekends by prior agreement. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AA
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), 7 days a week
- Web chat support
- No
- Support levels
- We provide a dedicated account manager and cloud support engineer to provide application management. Various other resources are available from Developers, Architects and Managers depending on the requirement. All resources are provided on a day rate as described in our pricing.
Supplier type
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Baseline Personnel Security Standard (BPSS)
Pricing
- Discount for educational organisations
- No
Government Digital and Data Roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee analytics engineer | £200.00 | |
| Analytics engineer | £450.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £450.00 | |
| Senior data engineer | £550.00 | |
| Lead data engineer | £650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate application operations engineer | £300.00 | |
| Application operations engineer | £450.00 | |
| Senior application operations engineer | £550.00 | |
| Lead application operations engineer | £650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £550.00 | |
| IT service manager | £650.00 | |
| Senior IT service manager | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business analyst | £200.00 | |
| Junior business analyst | £300.00 | |
| Business analyst | £450.00 | |
| Senior business analyst | £550.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £550.00 | |
| Delivery manager | £650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (QAT) | £300.00 | |
| QAT analyst | £300.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (test engineer) | £300.00 | |
| Test engineer | £450.00 | |
| Senior test engineer | £550.00 | |
| Lead test engineer | £650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice DevOps engineer | £200.00 | |
| Junior DevOps engineer | £300.00 | |
| DevOps engineer | £450.00 | |
| Senior DevOps engineer | £550.00 | |
| Lead DevOps engineer | £650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice frontend developer | £200.00 | |
| Junior frontend developer | £300.00 | |
| Frontend developer | £450.00 | |
| Senior frontend developer | £550.00 | |
| Lead frontend developer | £650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice developer | £200.00 | |
| Junior developer | £300.00 | |
| Developer | £450.00 | |
| Senior developer | £550.00 | |
| Lead developer | £650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate graphic designer | £200.00 | |
| Junior graphic designer | £300.00 | |
| Graphic designer | £450.00 | |
| Senior graphic designer | £550.00 | |
| Lead graphic designer | £650.00 |
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber Essentials Certificate Number
- Provided
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- None of the criteria
- Other security certifications
- No
Social value
- Mission: Kick start economic growth
-
To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- Ensuring new workers are informed of their right to join a trade union
- Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
- Mission: Make Britain a clean energy superpower
-
To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Mission: Break down barriers to opportunity
-
By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Mission: Build an NHS fit for the future
-
That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at seanq@comcentris.com.
Tell them what format you need. It will help if you say what assistive technology you use.