KEYSTREAM GROUP LIMITED
IT Training as a Service
Keystream’s IT Training-as-a-Service provides flexible, scalable access to specialist trainers who design and deliver digital capability. The service supports the full learning lifecycle, from needs analysis and curriculum design to blended delivery and reinforcement. It enables rapid mobilisation, consistent quality, measurable outcomes, and scalable training aligned to transformation goals.
Features
- Rapid mobilisation of experienced IT training and digital learning professionals.
- NPPV3, BPSS, SC and DV‑cleared IT training consultants available.
- Alligned to standards including ISO9001, ISO27001 and Cyber Essentials.
- Flexible delivery: Time and Materials, Work Packages, Managed Services engagement
- Knowledge transfer ensures capability uplift during delivery and at completion.
- End‑to‑end Training Needs Analysis covering discovery, assessment and capability mapping.
- Flexible delivery via classroom, virtual, blended, e‑learning and one‑to‑one formats.
- Experience delivering system training including EPR, EMR and cutover support.
- Full TNA (Training Needs Analysis) management and delivery
- Cloud learning platforms enabling delivery, learner tracking and performance reporting.
Benefits
- Cost Efficiency: Reduce costs of maintaining an in-house team
- Scalability: Scale resources up or down according to project demands.
- Access to experienced IT Training professionals and best practices.
- Flexibility: Adapt to changing project requirements and business needs
- Quality Assurance: Improve project outcomes through standardised quality assurance.
- Implement robust governance structures to oversee portfolio management effectively.
- Resource Allocation: Easily manage resources and optimising utilisation.
- Reporting: Generate comprehensive reports on project metrics.
- Risk Management: Identify, assess, and mitigate project risks effectively.
- Compliance: Adhere to regulatory requirements with built-in compliance features.
Pricing
- Education pricing available
Service documents
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Framework
G-Cloud 15
Service ID
1 4 4 4 2 4 6 0 2 5 1 6 9 4 9
Contact
KEYSTREAM GROUP LIMITED
Johnny Stein
Telephone: 0207 256 6111
Email: tenders@key-stream.com
About your service
- Service categories
-
Cloud Support Services
Training
- Basic user - cloud based services
- Super user - Cloud Based Services
- Basic troubleshooting skills
- Advanced troubleshooting skills
- Function/service optimisation skills
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Yes
- Support response times
- 3 hour response time. 1 hour for critical issues.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), 7 days a week
- Web chat support
- No
- Support levels
- Support is provided across the scope of the service. An Account Manager is provided, and account management is conducted at regular intervals at both a technical and organisational level. All support costs are incorporated into the service.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £500.00 | |
| Associate business architect | £600.00 | |
| Business architect | £800.00 | |
| Lead business architect | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £800.00 | |
| Senior data architect | £1,000.00 | |
| Chief data architect | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £700.00 | |
| Senior enterprise architect | £800.00 | |
| Lead enterprise architect | £1,000.00 | |
| Principal enterprise architect | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate network architect | £600.00 | |
| Network architect | £800.00 | |
| Lead network architect | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Security architect | £800.00 | |
| Lead security architect | £1,000.00 | |
| Principal security architect | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £700.00 | |
| Solution architect | £800.00 | |
| Senior solution architect | £900.00 | |
| Lead solution architect | £1,000.00 | |
| Principal solution architect | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £600.00 | |
| Technical architect | £800.00 | |
| Senior technical architect | £900.00 | |
| Lead technical architect | £1,000.00 | |
| Principal technical architect | £1,100.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief data officer | £1,450.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief information security officer | £1,450.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £1,450.00 |
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security audit and assurance | £900.00 | |
| Principal cyber security audit and assurance | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security governance and risk manager | £500.00 | |
| Lead cyber security governance and risk manager | £700.00 | |
| Principal cyber security governance and risk manager | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security monitoring | £500.00 | |
| Lead cyber security monitoring | £700.00 | |
| Principal cyber security monitoring | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber incident response | £500.00 | |
| Lead cyber security incident response | £700.00 | |
| Principal cyber security incident response | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security vulnerability management | £500.00 | |
| Lead cyber security vulnerability management | £700.00 | |
| Principal cyber security vulnerability management | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security digital forensics | £500.00 | |
| Lead cyber security digital forensics | £700.00 | |
| Principal cyber security digital forensics | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security testing | £500.00 | |
| Lead cyber security penetration testing | £700.00 | |
| Principal cyber security testing | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security secure systems architecture and design | £500.00 | |
| Lead cyber security secure systems architecture and design | £700.00 | |
| Principal cyber security secure systems architecture and design | £900.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee analytics engineer | £450.00 | |
| Analytics engineer | £600.00 | |
| Senior analytics engineer | £700.00 | |
| Lead analytics engineer | £800.00 | |
| Head of analytics engineering | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate analyst | £400.00 | |
| Data analyst | £600.00 | |
| Senior data analyst | £700.00 | |
| Principal data analyst | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £600.00 | |
| Senior data engineer | £700.00 | |
| Lead data engineer | £800.00 | |
| Head of data engineering | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data ethics lead | £700.00 | |
| Head of data ethics | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data governance manager | £600.00 | |
| Lead data governance manager | £800.00 | |
| Head of data governance | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee data scientist | £450.00 | |
| Associate data scientist | £550.00 | |
| Data scientist | £750.00 | |
| Principal data scientist | £850.00 | |
| Lead data scientist | £1,000.00 | |
| Head of data science | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior machine learning engineer | £800.00 | |
| Lead machine learning engineer | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate performance analyst | £500.00 | |
| Performance analyst | £600.00 | |
| Senior performance analyst | £700.00 | |
| Lead performance analyst | £800.00 | |
| Head of performance analysis | £1,000.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate application operations engineer | £500.00 | |
| Application operations engineer | £600.00 | |
| Senior application operations engineer | £700.00 | |
| Lead application operations engineer | £800.00 | |
| Principal application operations engineer | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business relationship manager | £700.00 | |
| Senior business relationship manager | £800.00 | |
| Lead business relationship manager | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Configuration analyst | £500.00 | |
| Change and release analyst | £650.00 | |
| Change and release manager | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Operations analyst | £500.00 | |
| Senior operations analyst | £550.00 | |
| Operational control manager | £750.00 | |
| Head of command and control | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate end user computing engineer | £500.00 | |
| End user computing engineer | £600.00 | |
| Senior end user computing engineer | £700.00 | |
| Lead end user computing engineer | £800.00 | |
| Principal end user computing engineer | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £500.00 | |
| IT service manager | £700.00 | |
| Senior IT service manager | £800.00 | |
| Head of IT service management | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Incident manager | £700.00 | |
| Major incident manager | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure engineer | £500.00 | |
| Infrastructure engineer | £600.00 | |
| Senior infrastructure engineer | £700.00 | |
| Lead infrastructure engineer | £800.00 | |
| Principal infrastructure engineer | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure operations engineer | £500.00 | |
| Infrastructure operations engineer | £600.00 | |
| Senior infrastructure operations engineer | £700.00 | |
| Lead infrastructure operations engineer | £800.00 | |
| Principal infrastructure operations engineer | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Problem analyst | £600.00 | |
| Problem manager | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service desk analyst | £500.00 | |
| Senior service desk analyst | £600.00 | |
| Service desk manager | £800.00 | |
| Head of service desk | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service acceptance analyst | £500.00 | |
| Service readiness analyst | £600.00 | |
| Service transition manager | £800.00 | |
| Lead service transition manager | £1,000.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business analyst | £500.00 | |
| Junior business analyst | £600.00 | |
| Business analyst | £700.00 | |
| Senior business analyst | £800.00 | |
| Lead business analyst | £900.00 | |
| Head of business analysis | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £600.00 | |
| Delivery manager | £800.00 | |
| Senior delivery manager | £900.00 | |
| Head of (Agile) delivery management | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Digital portfolio analyst | £600.00 | |
| Digital portfolio manager | £800.00 | |
| Senior digital portfolio manager | £1,000.00 | |
| Head of portfolio | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate product manager | £600.00 | |
| Product manager | £800.00 | |
| Senior product manager | £900.00 | |
| Lead product manager | £1,000.00 | |
| Head of product | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service owner | £900.00 |
Quality assurance testing (QAT) roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (QAT) | £600.00 | |
| QAT analyst | £700.00 | |
| Senior QAT analyst | £800.00 | |
| Lead QAT analyst | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (test engineer) | £600.00 | |
| Test engineer | £700.00 | |
| Senior test engineer | £800.00 | |
| Lead test engineer | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Test manager | £900.00 | |
| Head of test | £1,100.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice DevOps engineer | £500.00 | |
| Junior DevOps engineer | £600.00 | |
| DevOps engineer | £700.00 | |
| Senior DevOps engineer | £800.00 | |
| Senior DevOps engineer - management | £800.00 | |
| Lead DevOps engineer | £900.00 | |
| Lead DevOps engineer - management | £900.00 | |
| Principal DevOps engineer | £1,000.00 | |
| Principal DevOps engineer - management | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice frontend developer | £500.00 | |
| Junior frontend developer | £600.00 | |
| Frontend developer | £700.00 | |
| Senior frontend developer | £800.00 | |
| Lead frontend developer | £900.00 | |
| Head of frontend development | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice developer | £500.00 | |
| Junior developer | £600.00 | |
| Developer | £700.00 | |
| Senior developer | £800.00 | |
| Senior developer - management | £800.00 | |
| Lead developer | £900.00 | |
| Lead developer - management | £900.00 | |
| Principal developer | £1,000.00 | |
| Principal developer - management | £1,000.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Junior accessibility specialist | £500.00 | |
| Accessibility specialist | £600.00 | |
| Senior accessibility specialist | £700.00 | |
| Head of accessibility | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate content designer | £500.00 | |
| Junior content designer | £600.00 | |
| Content designer | £700.00 | |
| Senior content designer | £800.00 | |
| Lead content designer | £900.00 | |
| Head of content design | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Content strategist | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate graphic designer | £500.00 | |
| Junior graphic designer | £600.00 | |
| Graphic designer | £700.00 | |
| Senior graphic designer | £800.00 | |
| Lead graphic designer | £900.00 | |
| Head of graphic design | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate interaction designer | £500.00 | |
| Junior interaction designer | £600.00 | |
| Interaction designer | £700.00 | |
| Senior interaction designer | £800.00 | |
| Lead interaction designer | £900.00 | |
| Head of interaction design | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate service designer | £500.00 | |
| Junior service designer | £600.00 | |
| Service designer | £700.00 | |
| Senior service designer | £800.00 | |
| Lead service designer | £900.00 | |
| Head of service design | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical writer | £700.00 | |
| Lead technical writer | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate user researcher | £500.00 | |
| Junior user researcher | £600.00 | |
| User researcher | £700.00 | |
| Senior user researcher | £800.00 | |
| Lead user researcher | £900.00 | |
| Head of user research | £1,100.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- British Assessment Bureau
- ISO 9001 accreditation date
- Wednesday 29 October 2025
- What the ISO 9001 doesn’t cover
- Our ISO 9001 covers all our core services
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- Df56912c-cf2d-4dd8-9bae-2932632c49bb
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 94fcc974-f2cd-43a6-bef2-042e31ffea1f
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Volunteering opportunities for staff
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
- Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tenders@key-stream.com.
Tell them what format you need. It will help if you say what assistive technology you use.