TrunkBBI

Website Design and Website Development

TrunkBBI specialises in bespoke, secure and scalable web development solutions. Our award-winning experts use cutting-edge technologies in website design and UX/UI to enhance business processes and achieve strategic objectives. Trust us for innovative and comprehensive digital solutions that push boundaries and drive success.

Features

• Full lifecycle support from planning to post-launch maintenance and optimisation.
• Modern frameworks and cloud services for a cutting-edge technology stack.
• Certified Excellence: Google Premier Partner, Meta Business Partner.
• Engaging and intuitive UI/UX prioritising accessibility and user satisfaction.
• Efficient Agile processes for rapid deployment and iterative improvement.
• Advanced security measures including end-to-end encryption and regular vulnerability assessments.
• Scalable architecture, supporting business growth and variability, with minimal disruption.
• Leveraging data for informed design decisions to optimise user experience.
• Versatile portfolio across healthcare, finance and retail addressing industry-specific challenges.
• Dedicated account management and tailored training sessions post-implementation.

Benefits

• Award-winning team excelling in UI/UX innovation and client satisfaction.
• Certified expertise in leading technologies.
• Robust cybersecurity measures and end-to-end encryption standards.
• Adaptive agile methodologies allow alignment with dynamic business requirements.
• Dedicated client partnership model for real-time collaboration and shared vision.
• Scalable solutions across verticals, leveraging AI for user engagement.
• 24/7 support, maintenance, and proactive issue resolution for uninterrupted service.
• Global delivery with multilingual support for seamless international deployments.
• Prioritisation of sustainable technologies for environmentally conscious development practices.
• GDPR compliance and privacy commitment: specialised services for data-sensitive industries.

£637.50 to £1,125 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tristan.morris@trunkbbi.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

148193758392373

Contact

Tristan Morris
0161 711 1000
tristan.morris@trunkbbi.com

Planning

• Planning service: Yes
• How the planning service works: TrunkBBI will initiate a discovery workshop for each work package or project we would manage with the customer. There a series of stages ; we map out that cover defining and understanding/agreeing the customer and our own expectations, creating from these a pre-agreed plan, with delivery milestones, and including development/assembly, user acceptance testing, go-live and ongoing support for the life of the agreement.; ; During the project design phase, we will help with understanding the organisational and business impact the cloud - and our services - will have on their enterprise and build solutions to adjust to the new cloud environment. We normally continue this process through the life of our relationship with our customers.; ; Our consultants are expert on innovation and change in the cloud market, helping our customers to accelerate their own cloud strategy while under our care. Blockers and challenges to cloud adoption are addressed to ensure compliance with legal, information security, and regulatory requirements.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Trunkbbi recognise the importance of training not being an after-thought, and that it is essential to ensure that users of the project outputs and the customer operation overall can gain maximum benefit from using it. ; ; We normally put in place a ‘train the trainer’ approach to user training, where these "super users" are trained in the use of the project output and will then be able to train colleagues on an ad-hoc basis. ; ; We provide full knowledge transfer to the customer's teams as part of our service provision.Our training and upskilling is based on a 20-20-60 split learning approach: 20% product/service background and awareness learning through classroom/web training, 20% learning through mentoring and coaching while under close supervision, and 60% through "live' use of the system/service with ad-hoc support where required. If required by our customers, we can arrange an internal accreditation programme.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: The truckBBI team provides creates processes and methods to ensure that the software/service will perform well under all conditions and scenarios. ; ; We can coach end users and administrators to implement testing strategies - or we support a hybrid of helping out with the QA and testing ourselves. ; ; We cover all aspects of the testing scope, ensuring products/services are ready for production, and to improve end user experience. This includes capacity testing, Soak testing, Load testing, Component testing and Stress testing to ensure stability, scalability, performance and throughput.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: Our hosting offers secure and monitored hosting of your website. We offer hosting on a dedicated AWS instance to provide a secure, reliable and robust solution. Automated security checks, performance analysis and code analysis will be undertaken, as well as internal code reviews, when running deployment pipelines.; ; Once we have launched your website it doesn’t stop there. We continually monitor performance and security to ensure you can relax knowing your site is constantly working as hard as possible for you. We handle all updates and patches for you when required to maintain your system’s high performance.

Service scope

• Service constraints: No general constraints for our services, where any project-specific constraints arise, we will discuss these at the discovery discussion stage with the customer.

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: Our services are bespoke to individual customer projects and outcomes and not routinely AT tested, however as standard our service designs comply at least to WCAG2.1AA levels.
• Support levels: TrunkBBI will appoint a project lead to any client project, and as we mobilise we will assemble an detailed support package based on the service and on the customer's requirements around Design, development, training and implementation.; ; Support around design, implementation and mobilising is built in to the project price. Ongoing and ad-hoc training is priced based on the specific customer needs, as these are never standardised. ; ; This will normally include working daytime cover and a flexible service where support/cover can be enhanced for short periods of time for specific events. ; ; Requests for support will be via email or telephone and triaged within 2 working hours. Most issues are resolved remotely and at least same day.; ; Normally there are no SLA requirements for our services and solutions, though we would discuss any requirements for these at the project start.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  TrunkBBI is committed to creating innovative Technology with a positive impact by working with your organisation to ensure that opportunities under the contract deliver agreed Policy Outcomes and Model Award Criteria. TrunkBBI is committed to becoming Net Zero by 2050. ; TrunkBBI commits to working with your organisation to ensure that opportunities under the contract deliver agreed Policy Outcomes and Model Award Criteria. TrunkBBI understand our buyers have commitments in this area and will work with them at implementation stage. We routinely work to ensure delivery of meaningful positive input in this important area. ; Our initial discovery workshop will include a clear method statement stating how we will achieve Policy outcomes and how our commitment meets the Award Criteria, a timed project plan and process (detailing how we will implement agreed commitments and by when), and how we will monitor, measure and report on our commitments/the impact of our proposals. Related to ‘Fighting climate change’ we will focus on implementing effective measures to deliver any/all of the following benefits through the contract: ; • MAC 4.1 Deliver additional environmental benefits in the performance of the contract including working towards net-zero greenhouse gas emissions. ; • MAC 4.2 Influence staff, suppliers, customers, and communities through the delivery of the contract to support environmental protection and improvement which as part of our Social Value Commitment, this product offering will also be integrated into the company's Continuous Improvement Plan and will be scrutinised to identify, monitor, measure and achieve the MAC 4.2 measures. ; Example reporting metrics of benefits delivered under the contract may include: People-hours spent protecting/improving the environment under the contract, Number of green spaces created under the contract, reduction in emissions of greenhouse gases, reduction in water use, and reduction in waste to landfill.

  Covid-19 recovery

  TrunkBBI commits to working with your organisation to ensure that opportunities under the contract deliver agreed Policy Outcomes and Model Award Criteria. TrunkBBI understand our buyers have commitments in this area and will work with them at implementation stage. ; We routinely work to ensure delivery of meaningful positive input in this important area. Our initial discovery workshop will include a clear method statement stating how we will achieve Policy outcomes and how our commitment meets the Award Criteria, a timed project plan and process (detailing how we will implement agreed commitments and by when), and how we will monitor, measure and report on our commitments/the impact of our proposals.; Related to ‘Covid-19 recovery’ we will focus on implementing effective measures to deliver any/all of the following benefits through the contract: ; • MAC 1.1: Creation of employment, re-training, and other return to work opportunities for those left unemployed by COVID-19, particularly new opportunities in high-growth sectors.; • MAC 1.2: Support for people and communities to manage and recover from the impacts of COVID-19, including those worst affected or who are shielding. ; • MAC 1.3: Support for organisations and businesses to manage/recover from the impacts of COVID-19, including where new ways of working are needed to deliver services. ; • MAC 1.4: Support for the physical and mental health of people affected by COVID-19, including reducing the demand on health and care services. ; • MAC 1.5: Improvements to workplace conditions that support the COVID-19 recovery effort including effective social distancing, remote working, and sustainable travel solutions Example reporting metrics of benefits delivered under the contract may include: Number of FTE employment for those made redundant due to COVID-19, people-hours supporting local community integration related to COVID-19, and percentage/number of the supply chain to have implemented the 6 standards in the Mental-Health-at-Work commitment.

  Tackling economic inequality

  Tackling economic inequality; TrunkBBI commits to working with your organisation to ensure that opportunities under the contract deliver agreed Policy Outcomes and Model Award Criteria. TrunkBBI understand our buyers have commitments in this area and will work with them at implementation stage. We routinely work to ensure delivery of meaningful positive input in this important area. ; Our initial discovery workshop will include a clear method statement stating how we will achieve Policy outcomes and how our commitment meets the Award Criteria, a timed project plan and process (detailing how we will implement agreed commitments and by when), and how we will monitor, measure and report on our commitments/the impact of our proposals. Related to ‘Tackling Economic Inequality’ we will focus on implementing effective measures to deliver any/all of the following benefits through the contract:; • MAC2.1: Create opportunities for entrepreneurship and help new organisations grow. • MAC2.2: Create employment/training opportunities for people who face barriers to employment, are located in deprived areas, and in industries with known skills shortages or high growth sectors.; • MAC2.3: Support educational attainment including training schemes ; • MAC 3.1: Create a diverse supply chain including new businesses/entrepreneurs/start-ups/SMEs/VCSEs/mutuals. • MAC 3.2: Support innovation and disruptive technologies throughout the supply chain to deliver lower cost, higher quality goods/services.; • MAC 3.3: Support the development of scalable and future-proofed new methods to modernise delivery and increase productivity. ; • MAC 3.4: Demonstrate collaboration and a fair/responsible approach to working with supply chain partners. ; • MAC 3.5: Demonstrate action to identify/manage cyber security risks in the delivery including in the supply chain. Example reporting metrics of benefits delivered under the contract may include: Number of FTE employment/apprenticeship/training opportunities created, learning interventions delivered, start-up/SME/VCSE/mutuals opportunities awarded, and relevant supply chain metrics e.g. Cyber Essentials certification and adoption of NCSC 10 steps.

  Equal opportunity

  TrunkBBI commits to working with your organisation to ensure that opportunities under the contract deliver agreed Policy Outcomes and Model Award Criteria. TrunkBBI understand our buyers have commitments in this area and will work with them at implementation stage. We routinely work to ensure delivery of meaningful positive input in this important area. ; Our initial discovery workshop will include a clear method statement stating how we will achieve Policy outcomes and how our commitment meets the Award Criteria, a timed project plan and process (detailing how we will implement agreed commitments and by when), and how we will monitor, measure and report on our commitments/the impact of our proposals. Related to ‘Equal opportunity’ we will focus on implementing effective measures to deliver any/all of the following benefits through the contract: ; • MAC 5.1: Demonstrate action to increase the representation of disabled people in the contract workforce. ; • MAC 5.2: Support disabled people in developing new skills relevant to the contract, including through training schemes resulting in recognised qualifications ; • MAC 6.1: Demonstrate action to identify/tackle inequality in employment, skills, and pay in the contract workforce. ; • MAC 6.2: Support in-work progression to help people, including those from disadvantaged/minority groups, to move into higher-paid work by developing new skills relevant to the contract.; • MAC 6.3 Demonstrate action to identify/manage the risks of modern slavery in the delivery of the contract, including in the supply chain. Example reporting metrics of benefits delivered under the contract may include: Percentage/number of FTE disabled/under-represented people employed as a proportion of the total FTE including apprenticeships/training schemes, percentage/number of companies in the supply chain to have committed to the five foundational principles of good work, percentage of supply chain mapping completed, and people-hours devoted to supporting victims of modern slavery.

  Wellbeing

  TrunkBBI commits to working with your organisation to ensure that opportunities under the contract deliver agreed Policy Outcomes and Model Award Criteria. TrunkBBI’s Wellbeing policies are aligned to the UK Government’s Good Work Plan (satisfaction, fair pay, participation and progression, well-being, safety and security, voice and autonomy). TrunkBBI understand our buyers have commitments in this area and will work with them at implementation stage. We routinely work to ensure delivery of meaningful positive input in this important area. ; Our initial discovery workshop will include a clear method statement stating how we will achieve Policy outcomes and how our commitment meets the Award Criteria, a timed project plan and process (detailing how we will implement agreed commitments and by when), and how we will monitor, measure and report on our commitments/the impact of our proposals. Related to ‘Wellbeing’ we will focus on implementing effective measures to deliver any/all of the following benefits through the contract: ; • MAC 7.1: Demonstrate action to support health and wellbeing, including physical/mental health, in the contract workforce.; • MAC 7.2: Influence staff, suppliers, customers, and communities through the delivery of the contract to support health and wellbeing, including physical and mental health.; • MAC 8.1: Demonstrate collaboration with users and communities in the co-design and delivery of the contract to support strong integrated communities. ; • MAC 8.2: Influence staff, suppliers, customers, and communities through the delivery of the contract to support strong, integrated communities. Example reporting metrics may include: Percentage/number of the supply chain to have implemented measures to improve the physical and mental health and wellbeing of employees including the 6 standards in the Mental Health at Work commitment and mental health enhanced standards in ‘Thriving at Work’, and people-hours supporting local community integration e.g. volunteering/community-led initiatives and Mental Health First Aiders

Pricing

• Price: £637.50 to £1,125 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tristan.morris@trunkbbi.com. Tell them what format you need. It will help if you say what assistive technology you use.