Gradian Systems Ltd

Forcepoint Data Loss Prevention (DLP)

Follow your data across networks and devices—both at rest, in motion and in use. Create and enforce policies that provision the access and movement of data to prevent data breaches and help ensure compliance with Forcepoint Data Loss Prevention (DLP).

Features

• Data Fingerprinting
• Predefined Policy Library
• Optical Character Recognition
• Automated Protection
• Advanced Incident Workflow
• Single Console Control
• Educate Data Owners to Protect Data
• Achieve risk-adaptive protection
• Data Leakage Prevention
• Gain Visibility into Microsoft Rights Management

Benefits

• Unparralled accuracy-securing IP
• Prevent Cloud Data Loss from a Single Console
• Ensure Regulatory Compliance across 80+ countries in minutes
• Discover and control all of your data
• Identify your riskiest users in seconds
• Securely share data with third parties

£1 a licence

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at stuart.case@gradian.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

149346330639861

Contact

Stuart Case
07770 377936
stuart.case@gradian.co.uk

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: The Forcepoint DLP solution can be used as an externsion to web proxy, email gateways, and CASB, as well as a data source for modern SIEM products. The solution supports ICAP for ingestion. The solution also integrates with the Forcepoint Behavioral Analytics and Forcepoint Insider Threat solutions.
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: None
• System requirements:
  • Integration with Microsoft AD Infrastructure
  • Microsoft Windows Server (Virtual or Physical)
  • Microsoft SQL Server (Virtual or Physical)
  • Linux (RHEL/CentOS) server (Virtual or Physical)

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Please see Gradian's Support Guide attached
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Please see Gradian Support Guide attached.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Customers will be able to utilise a setup wizard at first log on to walk through a basic setup in order to confirm connectivity and a base configuration. Customers have access to our online knowledge base and forums. Content aware help section from within the portal. Assistance with configuration and knowledge transfer through professional services.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Forcepoint DLP offers various ways of extracting data from the system;; 1. Integration with a SIEM through syslogging of events detected; 2. Leveraging the built in reporting allows for sharing reports over email as CSV and PDF. The reports can be scheduled and manual exported.; 3. Connecting directly to the SQL database and run custom queries to extract information required.; 4. Audit trails can be exported from the UI to CSV.
• End-of-contract process: Please contact a representative for details

Using the service

• Web browser interface: No
• Application to install: Yes
• Compatible operating systems:
  • Linux or Unix
  • MacOS
  • Windows
  • Other
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Browser interface
• Accessibility standards: None or don’t know
• Description of accessibility: Please contact a representative for details.
• Accessibility testing: N/A
• API: Yes
• What users can and can't do using the API: Third parties that subscribe to the integration agent use a C-based API to send data to Forcepoint DLP for analysis and receive dispositions in return. The API can be used to configure analysis operations on a transaction-by-transaction basis on the following variables:; ● Channel/Protocol - Upon installation the third-party product can declare its ability to intercept various protocols, and assign each transaction to a protocol.; ● Blocking/Monitoring mode - each transaction can work in a different mode.; ● Timeout - can be different per transaction.; ; The implementation of the API requires guidance from Forcepoint Professional services.; ; Forcepoint DLP also includes a reporting API that allows customers to work directly with incidents within the system, without having to leverage the product interface.
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Rules and Policies are customizable by solution administrators. Incident reports are customizable. Additionally, workflow, incident response, and remediation actions are customizable.

Scaling

• Independence of resources: Forcepoint has customers leveraging our DLP solution in the range of 50 to 400,000 end users. The solution scales easily. Adding more system modules to handle the load and resources to the manager allows it to scale. Proper sizing per environment, deployment of additional policy engines, Crawlers and addition of endpoint agents are methods of addressing service demand.

Analytics

• Service usage metrics: Yes
• Metrics types: Please contact a representative for details.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Forcepoint

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: Never
• Protecting data at rest: Other
• Other data at rest protection approach: Please speak to representative for detail
• Data sanitisation process: No
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: CSV
• Data export formats: Other
• Other data export formats: PDF
• Data import formats: Other
• Other data import formats: PDF

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
• Other protection between networks: Forcepoint DLP is not a cloud based solution and must be deployed within a customers network. These security requirements would need to be fulfilled by the customer. When integrating with the cloud apps DLP (CASB) solution we leverage option 2 and potentially 3.
• Data protection within supplier network: Other
• Other protection within supplier network: The Forcepoint DLP solution does not transmit data back to the Forcepoint network.

Availability and resilience

• Guaranteed availability: 99.999% availability - SLA detail available upon request
• Approach to resilience: Available upon request (not public knowledge)
• Outage reporting: Reports of outages are available from the following link and emails alerts. https://status.websense.net/

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
  • Other
• Other user authentication: Information available upon request
• Access restrictions in management interfaces and support channels: Available on request (not public)
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
  • Other
• Description of management access authentication: No audit information available

Audit information for users

• Access to user activity audit information: No audit information available
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: 26/06/2018
• What the ISO/IEC 27001 doesn’t cover: Information available upon request
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 2016
• CSA STAR certification level: Level 3: CSA STAR Certification
• What the CSA STAR doesn’t cover: Information available upon request
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • Privacy Shield - EU/US Data Privacy
  • ISO27018

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CCM version 3.0
  • ISO/IEC 27001
• Information security policies and processes: ISO 27018

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: Information available upon request
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Available on request (not public)
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Available on request (not public)
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: Available on request (not public)

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  Gradian are very proud to be an equal opportunity employer.

Pricing

• Price: £1 a licence
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Please contact us for details of free trial.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at stuart.case@gradian.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.