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BLUE HAT ASSOCIATES LIMITED

Anomaly Detection (AI/ML)

Our consultants utilise our own software libraries to develop models to identify anomalies in time-series data. These anomalies are detected across hundreds of dimensions to find patterns of behaviour not visible in a pivot table or report.

Features

  • Develop unsupervised model using Python, Elasticsearch and Kibana
  • Use cloud based technology to pay only during run-time
  • Manage data flow using bespoke Python data ingestion libraries
  • Correctly categorised time series data
  • Provide clock synchronisation between input systems
  • Supporting both on-premise and public cloud
  • Ingestion of historical data to improve future event handling
  • Identify and support the explanation of spikes in data
  • Provide data lead insights to the business

Benefits

  • Identifying patterns of behaviour not visible in raw data alone
  • Free staff for higher value and less repetitive tasks
  • Drive digital channel migration and adoption
  • Potential to utilise data and insights to improve the organisation
  • Improve service by systems that support better client engagement
  • Option to run the model in real-time giving live alerts

Pricing

£300 to £1,400 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at marcus.defreitas@thinkbluehat.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 4 9 9 3 7 7 4 7 1 1 8 2 2 5

Contact

BLUE HAT ASSOCIATES LIMITED Marcus De' Freitas
Telephone: 07966 155 836
Email: marcus.defreitas@thinkbluehat.com

Planning

Planning service
Yes
How the planning service works
We develop the models through prototyping and iteration in a Discovery Phase and then implement the models using a Build/Run process.

Using an agile process we work on tangible 4-6 week goals during a Discovery Phase and operate a process where:
- Week 1/2 - ingestion, organise data and categorise it correctly;
- Week 3- model, run the unsupervised model;
- Week 4/5 - review, analyse the anomalies and determine;
- Week 6 - plan for operating existing models real-time, or another iteration of discovery
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We provide on-site and remote training and mentoring to assist clients make best use of cloud based data services. Our training is classroom based, or in-person on site. Commonly our training is delivered alongside consultancy engagements where we "train by doing".
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We use AI/ML process to assist business to use the latest cloud-native Machine Learning and move away from legacy rule and hand-coded solutions. An important area in this training, data security and model security to prevent the risk of implementing poorly understood "black box" technology.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Security audit services

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Due to Covid-19, our ability to be on site is limited. We are equipped to work remotely. We follow government advice and expect to be working in person as soon as this is recommended.

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
(we plan to launch ML support in 2021)

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Elasticsearch

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

At Blue Hat Associates, we are committed to combating climate change and minimising our environmental footprint. We have implemented measures to reduce our impact, such as optimising office space usage, minimising waste generation, and minimising unnecessary travel. Moving forward, we will conduct an annual review of our equipment and infrastructure to identify opportunities for improving energy efficiency. Additionally, we will maintain and evolve our hybrid working practices to strike a balance between staff well-being, environmental protection, and delivering excellent client outcomes. To further our progress, we have appointed an Environmental Champion responsible educating our teams and our clients on sustainability and minimising resources both for economic and for environmental objectives. By taking these proactive steps, we aim to foster a culture of environmental stewardship within our organisation, while actively contributing to the global efforts in mitigating climate change and preserving our planet for future generations.

Covid-19 recovery

Blue Hat associates recognises its responsibility to support individuals and communities in recovering from the impacts of the COVID-19 pandemic. We are committed to contributing to this recovery effort through our service delivery and broader organisational activities. During the pandemic, the Blue Hat team build a crowd sourced Covid tracker. The tracker was adopted by the Scottish Government and St Andrews University and contributed towards research into long Covid and health outcomes for those hospitalised during the first lock down. Recognising the isolation that Covid has created, we are supporting the mental and physical well-being of our staff. We have provided home-working office equipment, facilitated regular informal check-ins, organised regular well-being events, and established dedicated communication channels to wellbeing.

Tackling economic inequality

As an SME established by entrepreneurial individuals, our company is committed to fairness, inclusivity, equity, equality, and social justice. Recognising the importance of community involvement, we offer a summer intern program to help GCSE and A level students in local schools gain work experience and build hands on knowledge in software industry. As a forward-thinking company, we actively support innovation and research into disruptive technologies, aiming to deliver lower-cost and higher-quality software and services. We prioritise modernising delivery methods and increasing productivity through the development of scalable approaches, continuously seeking ways to optimise our processes and operations. As an SME, we actively encourage collaboration within our supply chain, fostering a fair and responsible approach to working with our partners, ensuring resilience and building capacity in the delivery of our services. Through these initiatives, we strive to tackle economic inequality by creating opportunities, promoting inclusivity, and driving positive change within our sphere of influence. We believe that by empowering individuals, fostering innovation, and upholding ethical business practices, we can contribute to a more equitable and prosperous society for all including those with disabilities and neurodivergent individuals.

Equal opportunity

Recognising the importance of community involvement, we actively volunteer and provide retraining and return-to-work opportunities, mentoring programs, and technical skills development. We address skills gaps through mock interviews, CV guidance, and career counselling. Additionally, we offer internships and experience weeks to facilitate a seamless transition from academic learning to practical application. Through these initiatives, we strive to tackle economic inequality by creating opportunities, promoting inclusivity, and driving positive change within our sphere of influence. We believe that by empowering individuals, fostering innovation, and upholding ethical business practices, we can contribute to a more equitable and prosperous society for all including those with disabilities and neurodivergent individuals

Wellbeing

We prioritise supporting our staff's physical and mental health and overall wellbeing. To accomplish this, we provide home-working office equipment to ensure ergonomically sound working environments for our employees. Additionally, we support hybrid working arrangements to accommodate varied preferences and lifestyles. We maintain wellbeing-focused and off-topic communication channels, as well as regular in-person events, to foster a sense of community and facilitate open dialogue. To promote an active lifestyle and encourage physical and mental well-being, we have established a sports and social club for our employees. Furthermore, we implement inclusive talent attraction and selection processes to grow and retain a happy, diverse talent pool that reflects the communities we serve. Recognising the importance of giving back, we actively support and encourage our employees to engage in volunteering opportunities within our local communities. By doing so, we aim to foster a culture of social responsibility and contribute positively to the areas where we operate

Pricing

Price
£300 to £1,400 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at marcus.defreitas@thinkbluehat.com. Tell them what format you need. It will help if you say what assistive technology you use.