NEO TECHNOLOGY LIMITED
Neo Technology Service Assurance and Continuous Improvement Support
Service assurance support providing governance, reporting and continual service improvement planning, supporting regulated housing outcomes and NHS workforce technology assurance.
Features
- Service performance reporting
- KPI and SLA oversight
- Service review facilitation
- Risk and issue management
- Problem trend analysis
- CSI backlog management
- Audit evidence reporting
- Supplier coordination support
- Benefits tracking support
- Operational governance support
Benefits
- Improves service quality
- Strengthens buyer assurance
- Improves transparency
- Reduces repeated incidents
- Improves governance control
- Supports regulatory reporting
- Drives continuous improvement
- Improves value realisation
- Supports compliance needs
- Builds stakeholder confidence
Business architect
| £350.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£360.00 |
| £850.00 |
£510.00 |
Data architect
| £500.00 |
£300.00 |
| £650.00 |
£390.00 |
| £900.00 |
£540.00 |
Enterprise architect
| £350.00 |
£300.00 |
| £600.00 |
£360.00 |
| £850.00 |
£510.00 |
| £1,000.00 |
£600.00 |
Network architect
| £325.00 |
£300.00 |
| £600.00 |
£360.00 |
| £850.00 |
£510.00 |
Security architect
| £600.00 |
£360.00 |
| £850.00 |
£510.00 |
| £1,000.00 |
£600.00 |
Solution architect
| £325.00 |
£300.00 |
| £600.00 |
£360.00 |
| £800.00 |
£840.00 |
| £900.00 |
£540.00 |
| £1,000.00 |
£600.00 |
Technical architect
| £325.00 |
£300.00 |
| £600.00 |
£360.00 |
| £800.00 |
£480.00 |
| £900.00 |
£540.00 |
| £1,000.00 |
£600.00 |
Chief data officer
| £600.00 |
£360.00 |
Chief information security officer
| £750.00 |
£450.00 |
Chief technology officer
| £900.00 |
£540.00 |
Cyber security audit and assurance
| £800.00 |
£480.00 |
| £900.00 |
£540.00 |
Cyber security governance and risk management
| £600.00 |
£300.00 |
| £800.00 |
£480.00 |
| £900.00 |
£540.00 |
Cyber security monitoring
| £600.00 |
£300.00 |
| £800.00 |
£480.00 |
| £900.00 |
£540.00 |
Cyber security incident response
| £600.00 |
£300.00 |
| £800.00 |
£480.00 |
| £900.00 |
£540.00 |
Cyber security vulnerability management
| £600.00 |
£300.00 |
| £800.00 |
£480.00 |
| £900.00 |
£540.00 |
Cyber security digital forensics
| £600.00 |
£300.00 |
| £800.00 |
£480.00 |
| £900.00 |
£540.00 |
Cyber security testing
| £600.00 |
£300.00 |
| £800.00 |
£480.00 |
| £900.00 |
£540.00 |
Cyber security secure design
| £600.00 |
£300.00 |
| £850.00 |
£510.00 |
| £1,000.00 |
£600.00 |
Analytics engineer
| £325.00 |
£300.00 |
| £600.00 |
£360.00 |
| £700.00 |
£420.00 |
| £750.00 |
£450.00 |
| £800.00 |
£480.00 |
Data analyst
| £325.00 |
£300.00 |
| £600.00 |
£360.00 |
| £700.00 |
£420.00 |
| £800.00 |
£480.00 |
Data engineer
| £325.00 |
£300.00 |
| £600.00 |
£360.00 |
| £700.00 |
£420.00 |
| £800.00 |
£480.00 |
Data ethicist
| £750.00 |
£450.00 |
| £900.00 |
£540.00 |
Data governance manager
| £650.00 |
£390.00 |
| £800.00 |
£480.00 |
| £900.00 |
£540.00 |
Data scientist
| £325.00 |
£300.00 |
| £500.00 |
£300.00 |
| £700.00 |
£420.00 |
| £850.00 |
£510.00 |
| £800.00 |
£480.00 |
| £900.00 |
£540.00 |
Machine learning engineer
| £800.00 |
£480.00 |
| £900.00 |
£540.00 |
Performance analyst
| £325.00 |
£300.00 |
| £600.00 |
£360.00 |
| £700.00 |
£420.00 |
| £750.00 |
£450.00 |
| £800.00 |
£480.00 |
Application operations engineer
| £300.00 |
£300.00 |
| £600.00 |
£360.00 |
| £700.00 |
£420.00 |
| £750.00 |
£450.00 |
| £800.00 |
£480.00 |
Business relationship manager
| £400.00 |
£300.00 |
| £500.00 |
£300.00 |
| £650.00 |
£390.00 |
Change and release manager
| £400.00 |
£300.00 |
| £450.00 |
£300.00 |
| £550.00 |
£330.00 |
Command and control centre manager
| £350.00 |
£300.00 |
| £450.00 |
£300.00 |
| £600.00 |
£360.00 |
| £800.00 |
£480.00 |
End user computing engineer
| £325.00 |
£300.00 |
| £450.00 |
£300.00 |
| £600.00 |
£360.00 |
| £700.00 |
£420.00 |
| £800.00 |
£480.00 |
IT service manager
| £400.00 |
£300.00 |
| £600.00 |
£360.00 |
| £700.00 |
£420.00 |
| £800.00 |
£480.00 |
Incident manager
| £500.00 |
£300.00 |
| £650.00 |
£390.00 |
Infrastructure engineer
| £325.00 |
£300.00 |
| £450.00 |
£300.00 |
| £600.00 |
£360.00 |
| £700.00 |
£420.00 |
| £800.00 |
£480.00 |
Infrastructure operations engineer
| £350.00 |
£300.00 |
| £600.00 |
£360.00 |
| £650.00 |
£390.00 |
| £750.00 |
£450.00 |
| £850.00 |
£510.00 |
Problem manager
| £400.00 |
£300.00 |
| £600.00 |
£360.00 |
Service desk manager
| £400.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£360.00 |
| £800.00 |
£480.00 |
Service transition manager
| £400.00 |
£300.00 |
| £450.00 |
£300.00 |
| £600.00 |
£360.00 |
| £750.00 |
£450.00 |
Business analyst
| £500.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£360.00 |
| £650.00 |
£390.00 |
| £700.00 |
£420.00 |
| £800.00 |
£480.00 |
Delivery manager
| £325.00 |
£300.00 |
| £500.00 |
£300.00 |
| £650.00 |
£390.00 |
| £800.00 |
£480.00 |
Digital portfolio manager
| £400.00 |
£300.00 |
| £600.00 |
£360.00 |
| £750.00 |
£450.00 |
| £800.00 |
£480.00 |
Product manager
| £325.00 |
£300.00 |
| £600.00 |
£360.00 |
| £650.00 |
£390.00 |
| £750.00 |
£450.00 |
| £800.00 |
£480.00 |
Programme delivery manager
| £650.00 |
£390.00 |
Service owner
| £650.00 |
£390.00 |
Quality assurance testing (QAT) analyst
| £400.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£360.00 |
| £700.00 |
£420.00 |
Test engineer
| £400.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£360.00 |
| £600.00 |
£480.00 |
Test manager
| £650.00 |
£390.00 |
| £800.00 |
£480.00 |
Development operations (DevOps) engineer
| £300.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£360.00 |
| £650.00 |
£390.00 |
| £700.00 |
£420.00 |
| £750.00 |
£450.00 |
| £850.00 |
£510.00 |
| £900.00 |
£540.00 |
| £950.00 |
£570.00 |
Frontend developer
| £325.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£360.00 |
| £650.00 |
£390.00 |
| £700.00 |
£420.00 |
| £750.00 |
£450.00 |
Software developer
| £325.00 |
£300.00 |
| £400.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£360.00 |
| £650.00 |
£390.00 |
| £700.00 |
£420.00 |
| £750.00 |
£450.00 |
| £800.00 |
£480.00 |
| £900.00 |
£540.00 |
Accessibility specialist
| £325.00 |
£300.00 |
| £600.00 |
£360.00 |
| £700.00 |
£420.00 |
| £800.00 |
£480.00 |
Content designer
| £325.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£360.00 |
| £650.00 |
£390.00 |
| £700.00 |
£420.00 |
| £800.00 |
£480.00 |
Content strategist
| £700.00 |
£420.00 |
Graphic designer
| £325.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£300.00 |
| £650.00 |
£390.00 |
| £700.00 |
£420.00 |
| £800.00 |
£480.00 |
Interaction designer
| £325.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£360.00 |
| £650.00 |
£390.00 |
| £700.00 |
£420.00 |
| £800.00 |
£480.00 |
Service designer
| £325.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£360.00 |
| £650.00 |
£390.00 |
| £700.00 |
£420.00 |
| £800.00 |
£480.00 |
Technical writer
| £600.00 |
£360.00 |
| £700.00 |
£420.00 |
User researcher
| £325.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£360.00 |
| £650.00 |
£390.00 |
| £700.00 |
£420.00 |
| £800.00 |
£480.00 |
Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
ISO/IEC 27001 accredited by
-
NQA
-
ISO/IEC 27001 accreditation date
-
Friday 5 January 2024
-
What the ISO/IEC 27001 doesn’t cover
-
N/A
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
ISO 9001 certification accredited by
-
NQA
-
ISO 9001 accreditation date
-
Friday 5 January 2024
-
What the ISO 9001 doesn’t cover
-
N/A
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Cyber Essentials Certificate Number
-
Bd49a111-8592-4a7f-bfdc-d44eb1f2e368
-
Cyber essentials plus
-
Yes
-
Cyber Essentials Plus Certificate Number
-
5f936e31-6de2-4b52-9082-41ad9191e283
-
Other security certifications
-
No
Social value
-
Mission: Kick start economic growth
-
To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
-
Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
-
Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
-
Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
-
Mission: Make Britain a clean energy superpower
-
To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
-
Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Mission: Build an NHS fit for the future
-
That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
-
Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at
jennifer.northcote@neotechnologysolutions.com.
Tell them what format you need. It will help if you say what assistive technology you use.