ADVANCED INFRASTRUCTURE TECHNOLOGY LTD

LAEP+ (Local Area Energy Planning Plus)

Local Area Energy Planning Plus (LAEP+) is a net zero planning tool for local authorities and their delivery partners. Use it to create custom maps populated with hundreds of datasets and run browser-based analysis to identify and evidence the suitability of different sites for low carbon energy interventions.

Features

• A web-based mapping & analysis tool
• Custom dashboards & reports
• Energy network, building stock, transport, environmental, socio-demographic datasets
• Filter across datasets to identify project-suitable sites
• Multiple-user logins & user-specific access permissions
• Upload & overlay private datasets
• Export data, site short lists, graphs & charts
• Maps for internal analysis and modelling
• Public maps for stakeholder engagement

Benefits

• Build evidence-based energy and carbon plans
• Turn strategic plans into project pipelines
• Optimise site selection for low carbon technology rollouts
• Support stakeholder engagement and defend your policy position
• Plan and cost your infrastructure roll-out
• Re-visit and update scenarios as roll out develops
• Produce bid and grant application suitable reports and graphs
• Reduce project site identification time by up to 90%
• Reduce the cost of feasibility assessments by up to 90%
• Improve asset performance by 5% through improved site selection

£800 to £10,000 a licence a month

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at christopher@advanced-infrastructure.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

150307145926880

Contact

Christopher Jackson
07561330470
christopher@advanced-infrastructure.co.uk

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: Customers will be given at least a week's notice through email in the event of planned maintenance to avoid confusion and resulting loss of productivity. Backup services from Advanced Infrastructure will be provisioned in the event of planned maintenance to ensure API or cloud services will not be disrupted.
• System requirements:
  • Chrome or Edge on versions 96 or later
  • Firefox 97 or later, Safari 14 or later
  • Desktop browsers - at least 8 GB system memory
  • Mobile devices - at least 4 GB system memory
  • WebGL

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: We use reasonable endeavours to respond to emails during standard business hours Monday to Friday.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: No
• Support levels: Support is provided between 9am – 5pm Monday to Friday.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Approved customers are on-boarded through the creation of an account. API services are documented as per OpenAPI standards and user documentation for map interfaces are available in the help section of user's account.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: All customer data can be extracted in either CSV or JSON formats to ensure a safe and secure migration to any new systems being used if required. Users would have to intimate Advanced Infrastructure to extract their data on contract expiration.
• End-of-contract process: Customers are invited to renew their subscription 90 days ahead of expiry. Should the customer not renew, then access to the hosted environment will cease at the end of the subscription and instance provided for the customer will be deleted.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Adapted to tablet and smartphone formats.
• Service interface: Yes
• User support accessibility: WCAG 2.1 AA or EN 301 549
• Description of service interface: API and MapLayer
• Accessibility standards: WCAG 2.1 AA or EN 301 549
• Accessibility testing: In-line with standard above.; Note certain features on map interfaces may not comply with WCAG 2.1 AA.
• API: Yes
• What users can and can't do using the API: APIs are used for consuming or uploading data and consuming mapping related data (imagery or raw formats). Users can specify the processes for uploading and downloading data (for example) through API configuration. Changes are subject to joint vendor/customer control
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: Yes
• Customisation available: No

Scaling

• Independence of resources: Demand in the system is met by auto-scaling through cloud providers (Amazon Web Services).

Analytics

• Service usage metrics: Yes
• Metrics types: Usage metrics are available on request. Usage metrics comprise of number of API invocations, accounts registered and other service quotas.
• Reporting types: Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: All customer data can be extracted in either a CSV or JSON to ensure a safe and secure migration.
• Data export formats: CSV
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • MS Excel
  • Spatial Files (SHP, GEOPKG, GEOJSON)
  • JSON

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: The service will be available 99% of the time including scheduled and unscheduled maintenance. This excludes unscheduled maintenance due to malicious attack.
• Approach to resilience: Available on request.
• Outage reporting: Email alerts.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: All accounts are domain-whitelisted and have to be approved by a Advanced Infrastructure before access.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Follow ISO27001

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Service components continue to be tracked and reviewed monthly, with risk assessments on security impacts. Components changed are version controlled to enable rollback if required.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Continuous internal monitoring of potential threats, with appropriate mitigation plans deployed based on risk severity ratings. Advanced Infrastructure follows incident notification rules to notify customers on threats and can deploy security patches in 24 hours or less. All information on potential threats are monitored and assessed by AWS threat detection.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Third party audit and assessment and cloud partner services monitor security vulnerabilities and threats. Incident response dependent on severity. Advanced Infrastructure follows a 24 hour or less incident notification rule based on severity.
• Incident management type: Supplier-defined controls
• Incident management approach: Incident management processes are in place for this service, and are actively deployed in response to security incidents. Notifications with event details are shared with customers. Incidents can be either reported through the dashboard or email.

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Social Value

• Fighting climate change:

  Fighting climate change

  Advanced Infrastructure's mission is to reduce the time to net zero. Our data and software tools make energy planning and monitoring digital, scalable and lower cost.

Pricing

• Price: £800 to £10,000 a licence a month
• Discount for educational organisations: Yes
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at christopher@advanced-infrastructure.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.