ID-WARE UK LTD

Physical Identity & Access Management Support Services

Deploy, manage and integrate Physical Identity & Access Management solutions including Access Control Systems in Private, Public or Hybrid Cloud environments. This includes the solutions architecture and implementation of cloud environments, API development and integration, smartcard token, access control system and security specifications. All costs are excluding VAT.

Features

• Integrate Building Access Control systems with the cloud
• Bespoke integration for smartcards (MIFARE DESFire EV1/EV2/EV3)
• GovPass & CPNI guidance compliant implementations
• Vendor agnostic integration
• Integrate smartcard credentials with other enterprise services
• End-to-end solutions architecture
• Identity management solution integration
• ID-ware OCMS configuration, engineering, operation and management
• Secure CipherToken standard for smartcards
• Card production, encoding, site survey and deployment engineers

Benefits

• Increase organisational efficiency through automation
• Enhance security and audit capability for physical buildings
• Better secure supply chains with modern technology standards
• Increase service resilience building access control users
• Understand and reduce existing building security risks
• Reduce cost of card encoding and production
• Leverage industry best practice and improve value for money

£450 to £1,700 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@ID-ware.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

151223347859511

Contact

Business Development
02080502648
enquiries@ID-ware.co.uk

Planning

• Planning service: Yes
• How the planning service works: An initial consultation to scope the project objectives will form the basis of the ongoing deliverables. Business needs analysis will be conducted in conjunction with customer teams with feasibility studies and assessments conducted where required.; ; Lab, Reference and Acceptance environment deployment and testing to ensure the service meets expectations and adheres to customer requirements.; ; For smartcard integration projects (including GovPass, CipherToken and other MIFARE DESFire EV1 EV2 and EV3 standards), our team will work closely with other vendors to ensure compliance and compatibility through a programme of technical consultation and testing.; ; Our subject matter experts can support long term strategic planning for your organisation’s estate and security strategy.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Amazon Web Services
  • Microsoft Azure
  • ID-ware OCMS
  • Access Control Systems

Training

• Training service provided: Yes
• How the training service works: On premise and remote end user training for the ID-ware OCMS platform including: report customisation, workflow design and integration administration.; ; Train-the-trainer training for onward knowledge transfer in large organisations.
• Training is tied to specific services: Yes
• Services the training service works with: ID-ware OCMS

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: A thorough scoping exercise to understand the requirements of the migration will be conducted. Following this, a technical and business feasibility exercise will be carried out. The output of which will include artefacts such as a high level architecture and indicative cost estimations for the move along with a feasibility recommendation.; ; For the migration itself, we can provide resources to support customer teams with specific activities or complete the move entirely on their behalf.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Amazon Web Services
  • Microsoft Azure

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We provide assessments of existing Access Control System integrations highlighting opportunities for improvement for resilience and technical security. Business and technical process optimisation consultancy can also be provided.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: End to end solutions architecture for Building Access Control Systems in Private, Public or Hybrid Cloud environments (including Amazon Web Services and Microsoft Azure).; ; Site networking infrastructure design and implementation between local access control systems and other systems to facilitate interoperability and integration.; ; Bespoke API and data bridge design and development for integration of building physical security systems in accordance with CPNI CAPSS Guidance.; ; Subject matter expertise for ID-ware OCMS setup, configuration, support and bespoke integration including smartcard token architecture.; ; Subject matter expertise on cyber, physical and personnel security including the handling of key material in accordance with HMG Information Assurance Standard No. 4.; ; Ongoing operation and management of smartcard production and encoding capabilities with specialist engineers.

Service scope

• Service constraints: This service is provided predominately remotely unless there is a requirement for a on-premise task, such as an assessment of Access Control Systems or overseeing a new installation.; ; Any requirement for on-premise working must be agreed upon in advance and will include provision for travel and subsistence unless otherwise agreed.

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Direct contact with the relevant domain principles is standard as per the task requirements.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: ID-ware

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  At ID-ware UK, we keen to oGset our carbon footprint as much as possible but doing the following:; Paperless/recycled packaging – We are a paperless company day to day and encourage as many items to be recycled as possible. This includes packaging for shipments.; Travel – We ask all staG to use public transport where possible. All company cars are fully electric and we will do our best to use electric vehicles for any deliveries that may be required.; Remote working – We operate in a hybrid but predominately remote working style. This cuts our energy usage for oGice space. We also encourage online meetings to ensure that staG are required to travel less.; Carbon Credits – ID-ware UK is also actively participating with carbon credits.

  Covid-19 recovery

  COVID-19 hasn’t impacted ID-ware UK too greatly. However, we are ensuring that all current staG are supported and new potential staG members are considered for all positions within in the company and we will do our best to support them with any assistants they may need relating to COVID-19.

  Tackling economic inequality

  We are a rapidly expanding business which in itself if requiring us to create new job opportunities and grow as a team and company. ID-ware UK is active in ensuring that we oGer opportunities to people from all backgrounds and locations which we are able to do with our hybrid working style. Due to ID-ware UK’s area of work, we are very aware of ensuring that cyber security risks identified and managed. We are doing this by working towards automating some services where possible and using security equipment and programmes to help us.

  Equal opportunity

  ID-ware UK provides equal opportunities to its staG members by oGering training courses and further development to all staG. We also pride ourselves on having well paid salaries which reflect the workload and quality as well as the responsibility of the positions rather individual.

  Wellbeing

  ID-ware UK ensures that all staG are comfortable working from home by asking staG to complete DSE assessments for their home working set up and providing any equipment required to make their workstation more comfortable. We also encourage all staG to take regular short breaks to rest their eyes from the computer screen. We provide private Bupa healthcare as well which covers mental health so our staG can gain help without the worry of cost. We also ask our team leaders to have regular check in’s with their teams to discuss any issues that might arise and if they are struggling with anything.

Pricing

• Price: £450 to £1,700 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@ID-ware.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.