Acuma Solutions Limited

Data Science and Machine Learning Services

Acuma leverages data science and machine learning techniques and tools to provide insights from a range of data sets, helping enterprises push their analytics capabilities forward. Our Data Science and machine learning experts use deep learning, machine learning, AI, to solve business problems, automate data processing, improve accuracy and reliability.

Features

• Data Science experts bring together Data, Tech and Product
• Machine Learning (ML) techniques: Modelling, validation, pilot and full-scale implementation
• Robots can perform complex tasks using Artificial Intelligence (AI) algorithms
• Business intelligence and customer intelligence
• Data automation, data visualisation, accurate data analysis and business intelligence
• Statistical and predictive modelling
• Algorithmic processing, simulation and feedback
• Natural Language Processing (NLP): Statistical and Machine learning approaches
• Data discovery, data cleansing, data transformation and data management
• Integration of Machine Learning and AI into workflows and systems

Benefits

• Improve forecasting and predictive actions
• Rapid predictive analytics deployment
• Easy spam detection using Machine Learning (ML) techniques
• Identify opportunities, detect anomalies and monitor trends
• Enable precisely tailored Data Science products or services
• Visualise and improve data understanding
• Improve decision-making processes
• Simplify product marketing and personalise customer experiences
• Help deliver the right product at the right time
• Identify and refine target audiences

£95 a person a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bid_team@acuma.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

151760134463409

Contact

Jonathan Eeley
0161 241 4111
bid_team@acuma.co.uk

Planning

• Planning service: Yes
• How the planning service works: We will define the Data Science road-map and implementation plan and coordinating these with the business's strategy for managing change. We will assess requirements, develop cloud/AI/ML strategies, recommend best-fit cloud deployment/migration model, adopt best governance approach, facilitate cloud implementation/migration, offer status reports for tracking progress. We will ensure that the solutions, along with their business value and costs, are understood by the key stakeholders. Cross-functional teams will facilitate the discovery of objectives and options, along with alignment to strategic Data Science goals, bringing clarity to requirements gathering, delivery planning and implementation. Through this process we will identify and assure the development of ways of working, roles and ownership which cover all of the areas required to develop a cloud-based approach and an architecture which supports an evolutionary, continuous intelligence capability. Any assumptions will be tested and validated, before being delivered at the earliest opportunity, in order to to mitigate risks.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We provide training for both concepts and tools. We are an LPI accredited training provider for last 16 years and provide multiple courses. We also provide customised training based on customer needs. We also have an in house training facility in Manchester.; Training is tied to specific services
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our Data Science Service helps buyers to plan, prioritise, propose a high level architecture, define and agree solutions and tooling required to migrating existing data repositories, pipelines, marts, models, logic and algorithms, and intelligent products based on these to the cloud or to build a new cloud-deployed data architecture. The service helps provide context and key considerations to inform decisions on architecture and how best to make use of cloud services and allow for future evolution of the platform.; This supports developing appropriate approaches to maintaining and migrating from existing non-cloud data repositories and processes, within an effective governance framework to manage across the migration period. The approach also supports clear development of cloud-based achitectures which make the most of cloud capabilities, without unintentionally becoming constrained by pre-packaged cloud services and capabilities.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We advocate for Data Science quality by incorporating it into all stages of the data, insight and intelligence development lifecycle. Our Quality Analysts participate in collaborative, cross-functional teams. Our Quality Analysts are available to our our clients at all times and they can participate sessions as needed, in particular during planning to encourage a testing mindset and to highlighting risks early, assuring quality at the core. We look to address critical aspects of Data Science quality, version control and scenario modelling in data sources and pipelines, as well as in machine learning and AI decision-making by embedding functional and analytical testing, as well as learning, with Continuous Delivery principles. One specific area of focus in quality is risk management by sustaining a responsible organisation approach to continuous audit of data development and automated decision-making, to identify and address any bias and maintain relevant transparency and leadership understanding. With this approach data, insight and intelligence governance become part of a continuous monitoring and evolution discipline, that can be instrumentally governed and scaled, rather than relying on a centralised, slow cycle process.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security testing
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST
  • Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We support hosting or software provided by the buyer, Acuma or third-party organisations. The services include user management, service management and helpdesk support

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Yes, at extra cost
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: None
• Support levels: Up to 24*7 support for both COTS products and applications. This depends upon the nature of business engagements. It also depends on the level of support customer is looking for.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Guardian Independent Certification
• ISO/IEC 27001 accreditation date: 17/01/2022
• What the ISO/IEC 27001 doesn’t cover: Acuma is part of the Saksoft Group of companies. The ISO certification is in the name of Saksoft Group and covers all companies within this group for Cloud Hosted Services.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Fighting climate change:

  Fighting climate change

  Acuma fully supports fighting climate change and as a responsible supplier has implemented a carbon reduction policy and Statement demonstrating our commitment to fighting climate change. This is available on request.
• Covid-19 recovery:

  Covid-19 recovery

  Acuma has remained busy during the C-19 Pandemic providing consistent services to our customers and has fully supported suppliers and staff in line with all government policy and following all government recommendations and guidelines. We have a C-19 recovery plan in place which can be shared on request and are slowly returning to the office with very limited on-site customer meetings. We work with all our customers following their guidelines, the governments’, and also our own business protocol.
• Tackling economic inequality:

  Tackling economic inequality

  We take economic inequality very seriously and have implemented a number of policies to address inequality. We are an accredited Living Wage Employer and have a number of policies in place to support equality. These include, Modern Slavery Policy, Equality and Diversity, Labour Standards Policy and Ethical Trading Policy. Our board is represented fairly by all genders and we operate with a diverse workforce with employees speaking over 60 languages located globally across India, USA , UK , Malaysia, and Singapore.
• Equal opportunity:

  Equal opportunity

  The Company applies a policy of non-discrimination on grounds of religion, ethnic origin, sex, age, marital status or disability. The only criteria for selection and for any particular position within the Company is a candidate's ability to do the job required. The Company recognises that disabled individuals can and do make a valuable and significant contribution to the business activities of the Company. Where disabled people have the attitude and abilities necessary for the job, sympathetic and positive consideration is given to their applications. Encouragement will be given in the education, training, career development and promotion of all employees, according to the opportunities available, organisational requirements and individual attitudes and abilities.
• Wellbeing:

  Wellbeing

  Acuma is committed to providing a healthy working environment and improving the quality of working lives for all our employees. Our wellbeing strategy aims to support Acuma's mission and core values of freedom of thought and expression, freedom from discrimination and the recognition that Acuma's staff are its greatest asset. Through the integration of wellbeing in all work activities and practices, a positive environment can be created that is compatible with promoting staff engagement, performance and achievement. Working in partnership with all areas of Acuma and the wider company with a common interest in promoting a culture of wellbeing is key to the success of this strategy. The wellbeing strategy’s ultimate goal is to improve the health, safety and wellbeing of Acuma's staff and to prevent work associated ill health, for the overall benefit of staff and the organisation. This encompasses the physical, mental and social health of employees and recognises that employees’ values, personal development and work within Acuma contribute to their overall wellbeing at work. Acuma has a large workforce and is geographically, culturally and linguistically diverse. The wellbeing strategy aims to reflect this diversity and to provide direction on related issues and challenges in order to support the development of effective solutions and outcomes. This strategy aims to bring together all initiatives already in place within Acuma for supporting and maximising the health and wellbeing of staff. Through the coordination of current wellbeing activities and the identification of further opportunities, an action plan has been established that consolidates existing work and achieves additional progress. This action plan has been developed using CIPD’s five recognised domains of wellbeing, namely: health, work, values/principles, collective/social and personal growth.

Pricing

• Price: £95 a person a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bid_team@acuma.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.