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THRIVE OPERATIONS LIMITED

Thrive Managed Microsoft Azure Service

Microsoft Azure resources need to be managed, monitored and continually optimised to ensure that they deliver the capabilities, performance and resilience needed by your business.
We provide a comprehensive Azure managed service that can be tailored to your specific needs and resources.

Features

  • Infrastructure Management - Rightsizing , Availability
  • Platform Services Management - App Services, SQL Services, Data Services
  • Networking Management - Virtual Networks, VNet Peering, Connectivity
  • Security Management - Firewalls, Web Application Firewall, Network Security Groups
  • Monitoring, Alerting and Reporting

Benefits

  • Reduction in Azure consumption costs by rightsizing of resources.
  • Ensures adoption of latest available Azure technologies.
  • Reduces risk of security threats due to an insecure environment
  • Get the best value from your investment and best performance
  • Continually optimise and gain the best possible benefits
  • Ensure that best practice is followed in terms of setup.

Pricing

£408.00 a unit a month

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at pcotterill@thrivenetworks.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 5 2 0 9 2 4 5 8 8 9 5 3 4 4

Contact

THRIVE OPERATIONS LIMITED Phil Cotterill
Telephone: 01582 429999
Email: pcotterill@thrivenetworks.com

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
As part of the migration assessment we can help to assess what Azure services could be used and if any existing on premise infrastructure could be migrated to the cloud and at what cost
Setup or migration service is for specific cloud services
Yes
List of supported services
MIcrosoft Azure

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Microsoft Azure

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Range of SLA's from P1 (15 min confirmation, 30 min engineer response & 2hour resolution) to P4 (Service request: 1 hour confirmation, 24 hour engineer response and 48 hour resolution)
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
The SLA is negotiable dependent upon on the requirements of the customer.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Microsoft

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
SGS UK Limited
ISO/IEC 27001 accreditation date
30/06/2021
What the ISO/IEC 27001 doesn’t cover
All items not defined by our scope of certification and statement of applicability version 3.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity

Fighting climate change

Thrive are providing additional environmental benefits in the performance of the contract such as flexible working, car share programs for office based staff and are actively working towards net zero greenhouse gas emissions as well as ISO14001 certification.

Covid-19 recovery

Thrive are a high growth business operating in a high growth sector and have created new employment opportunities, offer re-training via our Rising Tide program and other return to work opportunities for those left unemployed by COVID-19.

Tackling economic inequality

With our cloud and cloud managed cyber security offerings Thrive are creating a number of new roles across our organisation. In the last year the team has grown by over 300 people as we create employment and training opportunities. The current skills shortage in the UK for cyber security staff currently stands at 11,200.
Thrive has also been supporting educational attainment relevant to our G-Cloud offerings, including training to address skills gaps and result in recognised qualifications.

Equal opportunity

Through our "Rising Tide" program, that has been in place since 2020, Thrive are fully supporting in-work progression to help people, including those from disadvantaged or minority groups, to develop their careers and move into higher paid work by developing new skills many that are relevant to the services we are offering through the G-Cloud program.

Pricing

Price
£408.00 a unit a month
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at pcotterill@thrivenetworks.com. Tell them what format you need. It will help if you say what assistive technology you use.