Amey Consulting

Cloud Architecture

Amey provides delivery of business architecture services over the cloud. We deliver full enterprise architecture, specific solution architecture and system design services, to ensure your business and its functions are structured effectively. We ensure technology solutions deployed in your business fit your strategic goals.

Features

• Technology strategy design, supporting strategic business goals
• Support across different architecture frameworks eg TOGAF and Zachman
• Assessment of current state technology and strategy
• Alignment between technology strategy and operating model
• Definition of an architectural roadmap
• Technology assessment process and selection
• Support through the change programme
• Governance model to support technology delivery.

Benefits

• Improvement in service through efficient enterprise architecture
• Facilitation of scalable business growth
• Enabling strategic technical decisions throughout the organisation to reduce cost
• Definition of architecture at appropriate technical levels
• Alignment between business and technology strategy
• Understanding of what cloud solutions need to be delivered
• Alignment of business and technology architecture to reduce time-to-value.

£525 to £2,200 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ameyaatenders@amey.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

152452136302879

Contact

Taryn Hide
07969217999
ameyaatenders@amey.co.uk

Planning

• Planning service: Yes
• How the planning service works: Amey Consulting will help you plan how to implement cloud hosting or software services by engaging with your senior decision makers via meetings and workshops, to ensure projects support the overarching objectives of the organisation, as well as the individual project’s vision. Using this vision, we will develop a roadmap outlining how we will get from where you are now to your vision’s goal. This will be followed by agile development and use of a framework eg Scrum.; ; Our experts will ensure complex requirements are captured, distilled into planned incremental updates and managed through to full delivery. We will do this by maintaining focus on an end user minimum viable product or setup that can be leveraged as soon as possible, with a flexible and effective style for the organisation we are working with. We will have regular progress meetings to provide updates, manage risks and identify priority changes.; ; The above is underpinned by our understanding of: the importance of change management; legal and policy requirements and constraints; the need to work within organisational structures; and resourcing the right people for the right roles.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Amey Consulting offers a variety of implementation-tailored training packages to support the needs of various users and situations. This can be classroom-based, remote coaching and mentoring, upskilling around problem solving and activity-based workshops, to upskill your organisation so they are capable of running the tool sustainably. ; ; Examples of training include: Agile training (Scrum) and Agile design thinking workshops; training superusers to champion the newly-implemented tool/system/software, as part of business change; and teaching the organisation how to interpret accessible data for themselves, empowering them to be data literate. ; ; We also provide training regarding cloud exploitation for data analytics, data visualisation and data science. This is to support getting full value from the cloud resources we provide to you, where your Analysts may be working with or in parallel to our Data Science Consultants. We can coach your teams through the relevant Microsoft-certified professional certifications. Alternatively, we can provide more bespoke training depending on specific need.; ; We also offer training guides and support documentation as appropriate.; ; We ensure teams are aware of the future of systems and what will need to be considered over future periods, to maintain implementations.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: In line with Amey Consulting’s offering, our team work from initial ideas - understanding the best solution for each situation and deciding on the most appropriate setup. We take this through to delivery either by migrating from a previous setup or by creating a new platform.; ; We provide services with a view to leverage advanced analytics around: setup and migration strategy; platform selection; scalability advice for solutions; security; architecture optimisation; and understanding migration practicalities and technicalities.; ; As well as this, we understand the need to migrate and deliver alongside your existing teams, setup, environments and processes and will work considerately to do so. Our standard cloud migration approach includes the following steps:; ; 1. Establish the Migration Architect role; 2. Choose level of cloud integration (either to the cloud or between cloud services); 3. Choose whether a single cloud or multi-cloud; 4. Establish cloud key performance indicators; 5. Establish performance baselines; 6. Prioritise migration components; 7. Perform any necessary refactoring; 8. Create a data migration plan; 9. Switch over production; 10. Review application resource allocation.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Amey Consulting delivers high levels of expertise and quality solutions around advanced analytics. During this process, we work to deliver in an incremental fashion, to: reduce risk; maintain clear lines of contact with our stakeholders; and perform rigorous and well-documented testing (eg user integration, user experience, unit tests, integration, and performance and load testing) at every stage of delivery, with your stakeholders and users.; ; We operate in a transparent, agile fashion so everyone is aware of progress. As part of our quality assurance procedures, we seek sign-off at every stage and will follow through on our planned delivery from day one.; ; We will work you to define a test strategy, test plans and test cases to fully validate functional and non-functional requirements and deliver high quality and performing solutions. We will carry out performance testing with both real and synthetic data to mimic real-life scenarios.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Cyber security consultancy
  • Security testing
• Certified security testers: Yes
• Security testing certifications: Other
• Other security testing certifications: CEH

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Amey Consulting provides a flexible offering in terms of ongoing post-delivery support. This is tailored for you and systems we’ve supported but can comprise of: 1st, 2nd and 3rd line support; named individuals for escalation; monitored inboxes for improvements and fixes; fixed review points to discuss needs and potential updates; system monitoring around performance and usership; and performance optimisation.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: The type of service Amey Consulting offers (eg email, ticketing, phone) and service level agreements (SLAs) (eg working hours, out of hours) will be discussed on a case-by-case basis for specific projects.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Amey Consulting’s delivery team, led by the Service Delivery Manager, will manage support. We will work with you to understand your service requirements and create a service design document. On full completion and sign-off, a range of options will be available for consideration, based on the needs and requirements of your organisation. ; ; The support levels we provide are tailored to your requirements, however our default support levels include:; ; • P1: Critical for issues with an immediate quantifiable and significant commercial effect on your business ; • P2: Major for issues with an immediate but not significant effect on your business; • P3: Minor for issues with a moderate effect on your business; • P4: Low for issues with a low effect on your business; • Service Request for a recurring standard request without prioritisation.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Fighting climate change:

  Fighting climate change

  Amey’s Social Value Plan has four pillars: investing in our people; supporting our suppliers; transforming local communities; and reducing our carbon footprint. ‘Reducing our carbon footprint’ aligns with PPN 06/20’s ‘fighting climate change’ theme and has three priorities to ensure effective stewardship of the environment:; ; 1) Reduce carbon footprint to Net Zero and adapt to climate change; 2) Use materials and products from sustainable sources; 3) Create greener places to live and work.; ; Our strategies are to: reduce our energy consumption, becoming more efficient in delivering services; transition our energy use to low carbon alternatives, focusing on eliminating fossil fuels; innovate by using sustainable tools and materials in our designs and operations, assessing and identifying low carbon alternatives; and engage our customers, industry and suppliers, ensuring circular economy principles are driven through our supply chain. In 2020, we transitioned our direct energy procurement to 100% green energy.; ; Amey Consulting will reduce vehicle movement on this Framework through improved planning of works/service delivery and flexible working, with increased use of technology. Where business travel is deemed necessary, no fully petrol or diesel company vehicles will be used by our employees on this Framework - our company car options list now only has electric vehicles, plug-in hybrids and petrol/electric hybrids.; ; We will apply our new Infrastructure for Life (I4Life) approach to this Framework. I4Life is our new approach to joining up planning, design and delivery – from inspiration, planning and design to construction, maintenance and regeneration - that puts social value and sustainability at its heart. I4Life is currently being adopted across Amey Consulting as a business-wide approach to enhancing social value in its broadest sense, by considering the wider direct and indirect impact of our work and, where possible, achieving solutions that enhance the environment and remove carbon (if possible).
• Covid-19 recovery:

  Covid-19 recovery

  Our Social Value Plan is guided by the commitments in our Social Value Policy, which recognises social value as “benefits that come about through public service contracts that improve the economic, social and environmental wellbeing of people and communities”. Our Social Value Plan has four pillars: investing in our people; supporting our suppliers; transforming local communities; and reducing our carbon footprint. ‘Transforming local communities’ aligns with PPN 06/20’s ‘COVID-19 recovery’ theme and has three priorities:; ; 1) Involve and listen to local partners and communities; 2) Give back to communities to make a difference that lasts; 3) Open doors, educate and improve the skills of people in our communities.; ; We recognise that COVID-19 has hit the least privileged hardest. As a business, our ambition is to contribute to the most vulnerable in our society. In July 2020, we partnered with social enterprise Ethstat and South London charities, to package and distribute 16,000 face coverings to our employees across the UK, employing 18 homeless or unemployed people for two days. ; ; Our employees get two paid days per year (known as Social Impact Days) to work with a charity or community project, which can be split into hours if required. To help local communities to manage and recover from the impact of COVID-19, we will encourage staff working on a commission on this Framework to use this time to understand local needs and how best to influence recovery, and volunteer accordingly.; ; In 2020, our teams focused their volunteering efforts to support the challenges associated with the pandemic. In May 2020, we donated 90,000 items of personal protective equipment to UK care homes. In June 2020, we celebrated Volunteering Week, shining a spotlight on our COVID-19 volunteers and supporting others to get involved.
• Tackling economic inequality:

  Tackling economic inequality

  Our Social Value Plan has four pillars: investing in our people; supporting our suppliers; transforming local communities; and reducing our carbon footprint. Our social value priorities under these pillars that align with PPN 06/20’s ‘tackling economic inequality’ theme, to create new businesses, jobs and skills and increase supply chain resilience and capacity, are:; ; 1) Develop and engage people within our workplaces; 2) Open doors, educate and improve the skills of people in our communities; 3) Increase spending with Small and Medium-Sized Enterprises and Voluntary, Community and Social Enterprises; 4) Paying suppliers promptly; 5) Reducing the risk of modern slavery.; ; As an organisation, engaging and developing our people and giving them the freedom to perform is our priority. In 2020, we made a commitment to focus on the terms and conditions of our lowest-paid employees. Central to this was paying the Real Living Wage in April 2020, raising the pay of over 3,000 employees. Our continuous learning and development offerings help us remain an employer of choice and retain people/skills for the future. ; ; We support young people to access and understand the workplace, creating future industry leaders. We continue to deliver our early careers programme, offering a range of opportunities including work and graduate placements and apprenticeships. We offer ‘Chat and Learn’ sessions, where pupils aged 14-18 can request a 30-minute virtual career talk with an Amey employee.; ; Our apprenticeship programme, and most recently our degree apprenticeships, cover intermediate, higher and advanced. Under our G-Cloud 13 offering, we will target having 5% apprentices and 10% graduates as part of the team working on a Framework commission. ; ; We recognise our responsibility regarding modern day slavery and human trafficking. We have a robust, zero tolerance approach to Modern Slavery Act 2015 non-compliance in any part of our business or supply chain.
• Equal opportunity:

  Equal opportunity

  Our Social Value Plan has four pillars: investing in our people; supporting our suppliers; transforming local communities; and reducing our carbon footprint. Our social value priorities under these pillars that align with PPN 06/20’s ‘equal opportunity’ theme, to reduce the disability employment gap and tackle workforce inequality, are:; ; 1) Create inclusive workplaces and diverse workforces; 2) Open doors, educate and improve the skills of people in our communities.; ; We understand diversity and inclusion is paramount to the future growth and success of the digital industry. By harnessing employee creativity and perspective, regardless of disability, gender, sexuality, ethnic background, age etc, we bring engineering central to an increasingly-diverse society.; ; We provide equality of opportunity and career progression for all (per the Equality Act (2010)) as outlined in our Inclusion Policy and supported by our affinity networks. Our policy sets out our vision for diversity across our business and through the services we provide. Through our ‘Embracing Difference’ inclusion strategy, we treat everyone fairly regardless of religion, age or disability. We are a ‘Social Mobility Pledge’ signatory and a Disability Confident Employer – we guarantee disabled applicants an interview, as long as they are qualified for the role.; ; In 2022, to return/transfer experienced engineers back into the Science, Technology, Engineering and Mathematics (STEM) industry following a career break, we formed a new partnership with STEM Returners. Through this partnership, we offer opportunities within Amey Consulting, for paid 12-week placements that act as a ‘returnship’.; ; In 2022, we partnered with social enterprise Renaisi - which accesses and brokers the skills of refugee professionals for UK employers through its Transitions service - to provide work placements. Through this partnership, we offer paid six-month placements in Amey Consulting for five refugee professionals, with the possibility of a permanent role on placement completion.
• Wellbeing:

  Wellbeing

  Our Social Value Plan has four pillars: investing in our people; supporting our suppliers; transforming local communities; and reducing our carbon footprint. Our social value priorities under these pillars that align with PPN 06/20’s ‘wellbeing’ theme, to improve health, wellbeing and community integration, are:; ; 1) Achieve zero harm and promote healthy lifestyles for all; 2) Involve, listen to and connect with our local communities.; ; Our mission is to empower and support our people to prioritise their health and wellbeing. Our growing network of 174 Wellbeing Ambassadors (WAs) and 173 Mental Health First Aiders (MHFAs) offers support to our employees - our MHFAs are trained to identify, understand and help someone who may be experiencing a mental health issue, alongside our Employee Assistance Programme. We have three WAs and three MHFAs in the team offering our G-Cloud services. Over the course of the Framework, we will train at least three more people within the team, expanding our growing network.; ; In 2020, we introduced Wellbeing Wednesday, highlighting the importance of taking time out to think about and look after your own wellbeing. Under G-Cloud 13, we will promote Wellbeing Wednesdays on the Framework and host monthly wellbeing check-ins for the duration of each call-off.; ; We work with local communities to tackle issues affecting wellbeing and seek to avoid creating unreasonable disruption. We listen to and engage with communities as we design services to address their needs and seek opportunities to help them thrive. In January 2020, we launched an interactive, digital tool to engage with the community on the Urmston Active Neighbourhood project proposals. Over 3,400 comments were received and analysed, to create proposals. We also made community members ‘Project Ambassadors’, helping us to reach those without computer access or who need help with digital platforms.

Pricing

• Price: £525 to £2,200 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ameyaatenders@amey.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.