STACK8S LTD

Sovereign AI Compute Management SaaS

The Sovereign AI Compute Platform is an infrastructure software service that provides secure, sovereign, and multi-cloud AI and GPU compute management.
It enables public sector organisations to deploy, manage, and scale containerised workloads, including AI, data analytics, and research applications, across on-premise, UK-hosted, and approved public cloud environments.

Features

• AI/ML and Container Orchestration Platform
• Military-Grade Kubernetes with NCSC and CIS Compliance
• Dynamic Cost, Performance, and Carbon Footprint Optimisation
• Certified Data Security and Information Assurance
• Secure Networking Mesh for Data Sovereignty and Resilience
• Unified Control Plane for Multi-Cloud Resource Governance
• Integrated DevOps and MLOps
• LLM Marketplace
• Database as a Service
• Kubeflow as a Service

Benefits

• Guaranteed Resilience & Compliance through Multi-Cloud Clustering
• Accelerated Time-to-Value
• Significant Cost & Carbon Savings
• Elimination of Vendor Lock-in
• Access to UK-Based Specialist Expertise
• Unbreakable Security & Data Integrity
• Assured Service Continuity (SLA)
• Seamless Cloud Workload Migration
• Global Scalability with Local Performance
• No more Infrastructure and Cloud Integrations Headaches

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud.framework@stack8s.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

152614554873722

Contact

Jeremy Murray
03036665467
gcloud.framework@stack8s.com

About the service

• Service categories:
  • Systems Infrastructure Software
    • Physical and virtual computing
      • Software defined compute
        • Container Infrastructure Software
      • Other computing and storage software
        • Container Data and Infrastructure Management Software
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: Service constraints include Planned Maintenance (weekly, Sunday 00:00-05:00 GMT with 7 days' notice) and Emergency Maintenance (4 hours’ notice). Support is limited for customer-deployed Kubernetes-objects, unsupported hardware, and non-native runtimes. Shared Security Model defines responsibilities: stack8s secures the platform, and the customer secures their data and applications. The SLA covers the stack8s Control Plane and Network Mesh but excludes third-party IaaS provider availability. While the customer is responsible for Data Ingress/Egress costs, the AiK cluster's private network mesh significantly reduces Egress charges. Billable Professional Services team is available for ad-hoc support or custom features not covered by the standard service.
• System requirements:
  • Latest stable web browser with HTTPS and JavaScript
  • Active stack8s account with appropriate security access
  • Identity Provider must support SAML 2.0 or OAuth 2.0
  • All applications must be packaged as OCI-compliant container images
  • Outbound HTTPS (Port 443) access to stack8s Control Plane
  • Customer VPC/VNet must support VPN peering for secure mesh
  • Active stack8s billing agreement is required for resource provisioning
  • Customer security policies must permit managed infrastructure connectivity
  • Customer must install endpoint protection on all host environments

User support

• Email or online ticketing support: Yes
• Support response times: Initial acknowledgment within 1 hour (24x7, 365 days/year); full resolution target 95% within 4 hours (P1 Critical), 8 hours (P2 High), 24 hours (P3 Medium), 3 days (P4 Low). Weekend/public holiday response matches weekdays – no degradation. Escalation to engineering within 30 mins for Sev1 issues; SLA credits apply for misses.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: No
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• AI chatbot: Yes
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: Our stack8s web chat was validated for WCAG 2.2 AA compliance using third-party assistive technology testing tools in Q3 2025. We employed WAVE (WebAIM) for automated ARIA live region checks, Axe DevTools for keyboard navigation/focus order validation, and Screen Reader Simulator (Deque) to test NVDA/JAWS announcements on dynamic messages, file uploads, and agent handoffs.
• Onsite support: Yes
• Support levels: Stack8s provides tiered support options to meet different customer operational and assurance requirements.; ; Standard Support (included) - ; Included with all contracts at no additional cost. Provides access to online documentation, platform knowledge base, and email-based support during UK business hours (09:00–17:00, Monday to Friday). Covers general platform usage queries, incident reporting, and best-effort guidance.; ; Enhanced Support - ; Available as a paid option. Includes extended support hours, faster response times, and access to a named cloud support engineer. Suitable for production workloads requiring higher availability and operational assurance.; ; Premium / Managed Support -; Available at additional cost. Includes 24x7 support for critical incidents, priority response times, proactive monitoring, and a named Technical Account Manager (TAM). The TAM provides architectural guidance, capacity planning, change advisory support, and regular service reviews. This level is intended for mission-critical or regulated environments.; ; Support costs vary based on the selected level and contract size and are clearly defined in the service pricing. Customers can upgrade or downgrade support levels during the contract term by agreement.; ; All support is delivered by stack8s engineers with expertise in Kubernetes, cloud infrastructure, and secure multi-cloud/hybrid environments - all on-shore in UK.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: 1. Guided Onboarding & Environment Setup; We provide a dedicated onboarding engineer to walk through initial configuration of clusters, cloud integrations, networking, and access control.; Assistance is offered for connecting on-premise environments, public cloud accounts, or hybrid Kubernetes clusters.; 2. Online Training Sessions (Included); We deliver interactive remote onboarding workshops covering:; Introduction to the stack8s platform; Managing Kubernetes namespaces and workloads; GPU and compute provisioning; Using the marketplace (Helm charts, models, storage components); Identity & access management; Best practices for cost optimisation and security; Recordings are provided for internal distribution.
• Service documentation: Yes
• Documentation formats: HTML
• Documentation accessibility standard: WCAG 2.2 AA
• End-of-contract data extraction: Self-Service Export; Users can download or export all data stored within the platform, including:; Kubernetes manifests, workloads, and configurations; Container images, Helm charts, and operators stored in the registry; Logs, metrics, and monitoring data (if retained by the platform); Model artifacts and datasets (for AI/ML workloads); User configurations, IAM settings, and audit logs; Exports are available through the UI or API depending on the resource type.
• End-of-contract process: At the end of the contract, customers retain full ownership and control of their data, configurations, and workloads. Customers can export all service data, including Kubernetes configurations, logs, metrics, audit records, and AI models, at any time using self-service tools and APIs provided as part of the service.; ; Standard offboarding support, including access to documentation and guidance for data export, is included in the contract price. Upon confirmation of contract termination, access to the service is disabled and customer data is securely deleted in accordance with documented data retention and deletion policies, unless otherwise agreed.; ; Optional additional services, such as extended data retention, assisted migration, bespoke export formats, or hands-on technical support during offboarding, may be provided at an additional cost by agreement.; ; The service is designed to avoid vendor lock-in. Customers can exit the service without penalty and without requiring proprietary tooling to retrieve their data.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• Description of service interface: The Stack8s service is accessed through a secure, web-based management portal and programmatic APIs. The portal allows users to provision, configure, and manage Kubernetes clusters, compute resources, networking, and integrations across supported cloud and on-premise environments. REST APIs and terraform interfaces enable automation, CI/CD integration, and infrastructure-as-code workflows. Access is authenticated via federated identity and role-based access controls, with all interactions encrypted in transit.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: The service interface is designed to meet WCAG 2.2 AA standards and is tested using automated accessibility tools and manual keyboard navigation checks. Testing includes screen reader compatibility, focus order, contrast ratios, and form validation behaviour. Feedback from users informs ongoing improvements, and accessibility checks are included as part of the UI development and release process.
• User support accessibility: WCAG 2.2 AA
• API: Yes
• What users can and can't do using the API: The Stack8s API allows users to programmatically set up and manage sovereign Kubernetes-based infrastructure across approved cloud and on-premise environments. Users can provision and decommission clusters within selected jurisdictions, add or remove compute resources, configure networking and storage, deploy workloads, and manage namespaces and access controls. The API supports automation, infrastructure-as-code workflows, and integration with CI/CD pipelines while ensuring workloads remain within customer-defined sovereignty and residency boundaries.; ; Users can make changes such as scaling resources, updating configurations, and deploying applications, subject to role-based access control and organisational policies.; ; The API enforces strict tenant isolation and sovereignty controls. Users cannot access or modify other tenants’ environments, underlying host infrastructure, or platform control-plane components. Actions that could impact shared infrastructure, security posture, or jurisdictional guarantees are restricted or managed by Stack8s. Rate limiting, validation, and policy enforcement are applied to maintain platform stability, security, and sovereign operation.
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Buyers can customise the service through configuration rather than code changes. This includes selecting deployment regions and jurisdictions, choosing approved cloud or on-premise environments, defining sovereignty and data residency constraints, configuring Kubernetes clusters, networking, storage, security policies, access controls, and integrating approved third-party tools. Customisation is performed via the web interface, APIs, and infrastructure-as-code workflows. Core platform components remain managed by Stack8s to ensure security, stability, and sovereign guarantees.

Scaling

• Independence of resources: Stack8s ensures independence of user resources through logical and physical isolation. Kubernetes namespaces, role-based access control, and quota enforcement prevent users from impacting each other’s workloads. Compute, storage, and GPU resources are allocated per tenant, with limits and reservations applied as required. Network isolation and policy enforcement ensure traffic separation between tenants. Where required, dedicated clusters or environments can be provided to fully isolate workloads and guarantee performance regardless of demand from other users. It integrates with karpenter and keda to provide both horizontal and vertical scaling.

Analytics

• Service usage metrics: Yes
• Metrics types: The service provides detailed usage and operational metrics across clusters and workloads. Metrics include CPU, memory, storage, and GPU utilisation; pod, node, and namespace performance; network throughput and latency; availability and health status; and audit and usage events. Where applicable, cost and capacity metrics are also provided to support forecasting and optimisation. Metrics are isolated per tenant to ensure workload independence and data sovereignty. All metrics are collected in near real time and retained in line with customer-defined policies.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: No

Supplier type

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Multiple third-party cloud and infrastructure providers

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: No
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Users export their data using standard, open mechanisms. Application data, configurations, and Kubernetes resources can be exported directly via native Kubernetes tooling (for example kubectl, Helm, and YAML manifests), APIs, and supported storage interfaces. Logs, metrics, and audit data can be exported via APIs or streamed to customer-controlled destinations. Where data is stored on customer-owned or customer-selected infrastructure, users retain full control and can extract data directly without supplier intervention. Data exports respect defined sovereignty, residency, and security policies.
• Data export formats:
  • CSV
  • ODF
• Data import formats:
  • CSV
  • ODF

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

• Guaranteed availability: Stack8s provides availability guarantees based on the service configuration selected by the customer and the underlying infrastructure providers used.; ; For standard deployments, Stack8s guarantees 99.5% monthly service availability for the Stack8s managed platform components, excluding planned maintenance. Availability is measured at the platform control plane and management layer.; ; For high-availability configurations, including multi-zone or multi-region deployments, Stack8s can offer an enhanced availability target of up to 99.9%, subject to customer requirements.; ; Planned maintenance is scheduled in advance and communicated to customers with reasonable notice and does not count toward availability calculations. Emergency maintenance required to address security or stability issues may be excluded where unavoidable.; If the guaranteed availability level is not met, customers are entitled to service credits, calculated as a percentage of the monthly service fee for the affected service period. Service credits are applied to future invoices rather than cash refunds. Full SLA definitions, measurement methodology, exclusions, and credit thresholds are documented in the service agreement.; Availability of underlying third-party cloud infrastructure is dependent on the guarantees provided by those suppliers; however, stack8s manages failover, orchestration, and recovery where supported by the chosen architecture.; Customers requiring higher-guarantees can select enhanced availability options as part of the contract.
• Approach to resilience: Stack8s is designed for resilience at the platform, infrastructure, and operational levels.; ; The service is built on Kubernetes with a distributed control plane, enabling automated failover, self-healing, and workload rescheduling in the event of node or service failure. Platform components are deployed in a highly available configuration, with redundancy across availability zones or physical locations where supported by the chosen infrastructure.; ; Stack8s supports multi-cloud and hybrid deployments, allowing workloads to be distributed across multiple cloud providers or on-premise datacentres to reduce single points of failure. Network connectivity is designed with redundant paths and secure overlays to maintain service continuity during partial outages.; ; Data resilience is achieved through configurable replication, regular automated backups, and tested restore procedures. Backup frequency, retention, and recovery objectives are defined according to customer requirements.; ; Operational resilience is supported through monitoring, alerting, incident response procedures, and controlled change management. Regular maintenance, security updates, and resilience testing are performed to reduce the likelihood and impact of service disruption.; ; Customers can select enhanced resilience options as part of their service configuration.
• Outage reporting: Stack8s reports service outages through multiple channels to ensure customers are informed in a timely and transparent manner.; ; Customers have access to a service status dashboard that provides real-time and historical information on platform availability, incidents, and planned maintenance. The dashboard indicates affected services, incident status, and progress updates during an outage.; ; Email alerts are used to notify registered customer contacts of major incidents, service degradation, and resolution updates. Notifications are issued when an outage is identified, during significant status changes, and once the incident is resolved.; ; For critical incidents under enhanced or premium support agreements, customers may also receive direct communication from the Stack8s support team, including incident summaries and post-incident reports.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to management interfaces and support channels is restricted using role-based access controls and strong authentication.; ; User access to the Stack8s management interface is authenticated via Auth0, with roles and permissions assigned based on least-privilege principles. Administrative actions are limited to authorised users and protected with multi-factor authentication.; ; Access to support channels is restricted to named customer contacts and authorised Stack8s staff. Support requests are authenticated and validated before action is taken.; ; Access rights are reviewed periodically and updated promptly when roles change or access is no longer required.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Software Security Code of Practice: Yes
• Security governance certified: No
• Security governance approach: Stack8s follows recognised security best practices aligned with ISO 27001 and the UK Software Security Code of Practice. While the organisation is not currently certified to a formal security standard, security governance policies, access controls, incident management processes, and risk management procedures are in place and reviewed regularly.
• Information security policies and processes: Stack8s follows documented information security policies and operational processes aligned with the UK Software Security Code of Practice and recognised standards such as ISO 27001.; ; Key policies include information security management, access control, data protection, incident management, secure development, change management, and supplier security. These policies cover the protection of customer data, platform infrastructure, and internal systems.; ; Security governance is owned at senior management level, with overall accountability held by the CEO. Day-to-day security operations are managed by designated security and engineering leads. All security incidents, risks, and exceptions are reported through defined escalation and incident management processes.; ; Access to systems is granted on a least-privilege basis, using role-based access controls and multi-factor authentication where applicable. Changes to production systems follow controlled change and peer review processes. Infrastructure is managed using infrastructure-as-code to ensure consistent and auditable configurations.; ; Security controls are monitored through logging, monitoring, and alerting. Regular reviews are performed to assess risks, apply security updates, and improve controls. Staff are required to follow security policies as part of their employment and are provided with security awareness guidance.; ; Policies and processes are reviewed periodically and updated in line with evolving risks, customer requirements, and regulatory guidance.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Stack8s uses supplier-defined configuration and change-management controls to maintain security and stability.; ; Configuration is managed using version-controlled infrastructure-as-code and declarative Kubernetes manifests to ensure consistent, repeatable deployments and traceability of changes.; ; Production changes follow a controlled workflow with peer review, approval, and testing before release. Automated CI/CD is used where appropriate to reduce manual error. Emergency changes are permitted for security or availability issues and are reviewed after implementation.; ; Access to make changes is restricted to authorised personnel using least privilege and role-based access controls. Administrative actions are logged.; ; Planned changes that may impact availability are communicated to customers in-advance.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Stack8s operates supplier-defined vulnerability management controls aligned with the UK cloud security principles.; ; Vulnerabilities are identified through a combination of automated scanning, dependency monitoring, vendor security advisories, and manual review. Security patches and updates are risk-assessed and prioritised based on severity and potential impact.; ; Critical vulnerabilities are addressed as a priority, with remediation actions tracked through internal issue management processes. Changes required to remediate vulnerabilities follow controlled change management procedures.; ; Vulnerability information is reviewed regularly to improve security controls and reduce future risk.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Stack8s uses protective monitoring to identify potential security compromises across platform and infrastructure components.; ; Monitoring includes system logs, audit logs, metrics, and alerts from Kubernetes, cloud infrastructure, and network layers to detect abnormal behaviour, unauthorised access, or service degradation.; ; When a potential compromise is identified, alerts are investigated by authorised engineers following incident response procedures. Affected components may be isolated, access revoked, and remediation actions applied as required.; ; Critical security incidents are responded to immediately, with initial investigation started within hours. Customers are notified of confirmed security incidents in line with contractual and regulatory requirements.
• Incident management type: Supplier-defined controls
• Post-quantum cryptography secure: No
• Incident management approach: Stack8s has predefined incident management processes for common events such as service outages, security alerts, and performance degradation.; ; Users can report incidents via email or the support portal, and incidents may also be raised automatically through monitoring and alerting systems. All incidents are logged, triaged by severity, and assigned to authorised engineers for investigation and resolution.; ; Customers are kept informed through status updates during an incident. For significant incidents, a written incident report is provided, outlining impact, root cause, resolution actions, and any corrective measures taken.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Stack8s provides a time-limited evaluation environment. The free trial includes access to the platform, core management features, and documentation. Usage is limited and non-production. Dedicated support, advanced features, and sustained compute capacity are not included. The trial is typically available for a limited agreed period.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 8%
• Between £1,000,001 and £2,500,000: 12%
• Between £2,500,001 and £5,000,000: 15%
• Over £5,000,001: 20%

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber Essentials Certificate Number: Provided
• Cyber essentials plus: No
• Cyber Essentials Alternative: None of the criteria
• Other security certifications: No

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Plans to engage the contract workforce in deciding the most important workplace issues to address
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
  • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
  • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
  • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Volunteering opportunities for staff
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
  • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

  Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
  • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
  • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
  • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
  • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
• Mission: Make Britain a clean energy superpower:

  To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

  Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
  • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
• Mission: Break down barriers to opportunity:

  By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

  Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
  • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
  • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
  • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
  • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
  • Introducing transparency to pay and reward processes
  • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
  • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the issues affecting the development of new skills by target cohort
  • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
  • Understanding of issues relating to entering the contract workforce
  • Creation of outreach activities to create a pipeline of employees for the future contract delivery
• Mission: Build an NHS fit for the future:

  That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

  Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud.framework@stack8s.com. Tell them what format you need. It will help if you say what assistive technology you use.