1Spatial Group Ltd

FME

FME gets your data working for you by integrating all of your organization's applications and data sources. Save time by streamlining data flows with event/time-based automation. Extensive automation and no-code experience make it easy to create and schedule custom processes.

The platform includes FME Form, Flow and Flow Hosted.

Features

• Use no-code and low-code methods to manipulate your geospatial data
• Create a clear process map that’s self-documented alongside feature caching
• Automate with scheduled processes or trigger processing with an event
• Translate 500+ formats, raster, vector, text, 3D and more
• Transform geometry, attributes and map one schema to another
• Reproject data between coordinate systems and datums
• Conflate files, sub folders, tables and rows
• Distribute data to users where, when and how it's required
• Migrate data from database to cloud, cloud to file
• Connect applications with FME

Benefits

• Lower barrier to entry for working on geospatial data
• Free up your time from low-value, repetitive tasks
• Unlock huge ROI with efficient tools for spatial/non-spatial data
• Quick to deploy and efficient at managing data volumes
• Customise workflows and automations to meet your needs
• Integrates with current infrastructure and GIS applications
• Reduce costs by automating ETL processes
• Scale the system as your needs grow
• Perpetual, subscription and pay as you use licensing options
• Large number of training courses available, and global user community

£9,500 a licence

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at government@1spatial.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

153955028131525

Contact

Dan Warner
01223 420 414
government@1spatial.com

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: FME can extend the capabilities of common GIS and CAD applications from vendors like Esri, Autodesk and Precisely amongst others. Via FME's easy integration with systems via REST API protocols FME can also handle customised data transactions between many other systems, environments, services and data stores.
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: Currently the hosting service specifically for FME Flow Hosted is on Amazon Web Services (AWS), so any constraints mirror those of AWS. FME Flow Hosted instances are Linux based so this has some format support restrictions.; ; FME Form and FME Flow are available in both the Azure and Google Marketplaces, offered as bring-your-own-licence (BYOL) deployments, and supported by 1Spatial. Alternatively they can be independently deployed.; ; FME Form is always required in order to author the scripts that run on FME Flow and FME Flow Hosted. 1Spatial offers consultancy services to provide these scripts if required.
• System requirements:
  • FME Flow Hosted requires internet access
  • FME Flow and Flow Hosted require a supported internet browser
  • FME Flow and Flow Hosted may require URL whitelisting
  • Hardware minimum specifications depending on FME product and usage
  • Maintenance\subscription term must exist to receive updates or support

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response times are based upon the category of priority: Priority 1 - 30 minutes Support Case Response Target and 4 Hours Support Case Resolution Target; Priority 2 - 30 minutes Support Case Response Target and 8 Hours Support Case Resolution Target; Priority 3 - 60 minutes Support Case Response Target and 80 Hours Support Case Resolution Target; Priority 4 - 60 minutes Support Case Response Target and 80 Hours Support Case Resolution Target. The 1Spatial Support Desk will be operated between the hours of 09:00 to 17:30 (UK time), Monday-Friday, excluding UK bank holidays.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Onsite support
• Support levels: 1Spatial offers 3 support levels for software services - Standard, Advanced and Premium. Standard Support Package includes the following benefits: Access to 1Spatial Support Desk Service for raising licensed software service requests with support engineers. 1Spatial Support Desk operates between the hours of 09:00 to 17:30 (UK time), Monday-Friday, excluding local public holidays. 1Spatial will provide email, Customer Support Portal or telephone assistance to customers to enable communications with 1Spatial’s software support engineers during the core hours specified above. Where a fault requires a change in Third Party licenced software, an issue will be logged with suppliers. 1Spatial will pass on suggestions for enhancements to suppliers for supported Third Party software. Advanced Support Package includes the following additional benefits: Assigned Support Lead Access to dedicated Software Installation Engineer Access to consultancy, training, technical support Quarterly Service Reviews Software and Service Promotions 1Spatial Software Beta Program Membership. Premium Support Package includes the following benefits: Tailored service to support 1Spatial and supported Third Party software across an organisation or enterprise solution. The benefits from the Advanced Package. Access to Technical Lead Dedicated onsite support. Specialist remote support services.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: 1Spatial offers an array of 2-day training courses, covering all levels of experience. These comprise courses for FME Form and FME Flow authoring. Together, these cover everything that a user would need to create straight-through ETL processes. We also offer technical support to customers via email and online case management to facilitate them in their onboarding journey.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: FME offers a wide range of tools in both the desktop (FME Form) and cloud applications (FME Flow and FME Flow Hosted) to allow users to extract data themselves. ; ; The necessity of having to extract data when the contract ends depends on the purchasing scenario. Where the customer self-hosts or self-manages their own FME instances (e.g. installed on own hardware or private cloud), the licence key would simply cease functioning and the data would remain available. ; ; In the case of 1Spatial hosting or managing the instances, the customer would be required to use the self-service data extraction tools to extract the data prior to the contract ending, if it is not renewed.
• End-of-contract process: Depending on the scenario, users may wish to extract their data prior to the end of the contract. Where the customer self-hosts or self-manages their own FME instances (e.g. installed on own hardware or private cloud), the licence key would simply cease functioning and the data would remain available. ; ; In the case of 1Spatial hosting or managing the instances, the customer would be required to use the self-service data extraction tools to extract the data prior to the contract ending, if it is not renewed.; ; There are no fees associated with the natural expiry of a contract.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Authoring using FME Form may only be done via desktop application.; ; Managing an FME Flow instance may be done from a browser on any device. The website is responsive. ; ; There is are also two mobile apps: firstly, FME Data Express. This free mobile app allows a user to run FME Flow jobs from their mobile device. Secondly FME AR, which allows users to view and interact with 3D models. ; ; Additionally any app or mobile system could interact with FME Flow or FME Flow Hosted via the REST API.
• Service interface: Yes
• User support accessibility: WCAG 2.1 AA or EN 301 549
• Description of service interface: The service interface allows customer administrators to manage licencing, add and manage users, and view and manage FME engine instances. It is available as part of the standard FME Flow interface.
• Accessibility standards: None or don’t know
• Description of accessibility: The vendors of FME ensure that their web application products follow accessibility best practices by following the principles of universal design. During the development phase they aim to follow best practices for Web Development and as much as feasible for WebAIM's Principles of Accessible Design. Where they undertake bespoke development of Web or Native Applications, customer requirements guide the implementation of accessibility. The frameworks and technologies they have selected for their development have inbuilt support for accessibility, enabling them to create applications that can be used by everyone, including font size adjustments, theming, and other text adjustments.
• Accessibility testing: Should assistive technology be required, the services offered can be configured or tailored accordingly. This is typically done during a workshop where requirements can be specified.
• API: Yes
• What users can and can't do using the API: The FME Flow REST API provides a powerful, simple, web interface to services available via FME Flow and FME Flow Hosted. It allows you to manage workspaces and jobs, submit data for processing, send and receive notifications, manage users, and more. ; ; Requests are made through clear, readable URLs. Responses can be formatted in JSON.; ; In addition FME Flow and FME Flow Hosted also have REST APIs to afford the administrator remote control of their hosted and cloud instances.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: The FME platform is designed from ground to be configurable and customisable for a very wide range of customer needs. ; ; Specifically, these entails allowing the user to visualise, interrogate, validate and transform their data using a wide array of low-code and no-code tools, and visual programming interfaces. ; ; Combined with the infrastructure that can be provided via FME Flow and FME Flow Hosted, this allows for the customers' desired workflows to be captured and implemented. ; ; The services offered by FME Flow and Flow hosted Cloud can be configured and customised to achieve the users requirements. In addition as FME Cloud makes ETL possible via an API, a client application can interact with FME Cloud using any front end that can issue a URL in the appropriate structure. This can include a custom web interface, an excel spreadsheet, Google Earth, ArcGIS and many more custom and proprietary applications.; ; In addition a buyer can customise the service they receive from 1Spatial to support their use of the FME Platform. This includes customisable support levels, training and mentoring options and consultancy services to assist in the construction of data integration scripts and workspaces.

Scaling

• Independence of resources: The main factor affecting independence of resources concerns the availability of engines associated with an instance of FME Flow or FME Flow Hosted.; ; In either case, data processing jobs run on engines. The number and power of the engines may be chosen by the customer during the implementation to suit their likely needs for compute. Furthermore, the engines may be further adjusted on a periodic basis using automated scheduling. In addition, queuing software operates across all engines, and may be configured to increase overall processing capacity should the situation require it.

Analytics

• Service usage metrics: Yes
• Metrics types: The FME platform provides a range of live metrics via UI and via API. This includes usage (jobs run, job completeness and success), instance health, logging information and more. ; ; The UI dashboards may be configured, and new reports may be created as desired. ; ; The API may also be used to create custom reports in other industry standard reporting/BI/data visualisation tools if so desired.
• Reporting types:
  • API access
  • Real-time dashboards

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Safe Software

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Users may retrieve and export their uploaded datasets and any transformed datasets at any point in time from the user interface. In addition, automatic machine-to-machine exports using FME Flow and FME Flow Hosted may be configured. Furthermore, data exports may be turned on to allow either authenticated users or non-users to export certain data, if desired. ; ; The transformation and translation capabilities inherent to FME allow users to retrieve data and files in the format they desire. ; ; In addition, logs and user lists may be downloaded from the user interface, according to the level of the user's permissions.
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats:
  • FME supports 500+ data formats
  • Raster formats
  • Vector formats
  • 2D & 3D formats
  • JSON & XML
  • CAD formats
  • Building Information Modelling (BIM) formats
  • Database formats
  • Open data standards
  • Proprietary data standards
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats:
  • FME supports 500+ data formats
  • Raster formats
  • Vector formats
  • 2D & 3D formats
  • JSON & XML
  • CAD formats
  • Building Information Modelling (BIM) formats
  • Database formats
  • Open data standards
  • Proprietary data standards

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Customers are given the option of how they wish the software to be deployed: FME Flow Hosted in AWS, FME Flow in the customer's own on-premise datacentre or private cloud, or FME Flow in 1Spatial's private cloud in Azure. ; ; For the latter of these options (FME Flow in 1Spatial's private cloud in Azure), we offer availaibility SLAs.; ; These SLAs specify that the software will be accessible 24/7/365. The production environment will have guaranteed availability, with 99% uptime between the hours of 9 AM – 5.30 PM UK Standard Time, Monday through Friday, excluding UK bank holidays. If these guaranteed levels of availability are not met, we commit to refunding customers for downtime in designated projects if the system is of critical business importance. Details are available on request.
• Approach to resilience: This information is available on request.
• Outage reporting: Where 1Spatial manages the FME Flow instance in 1Spatial's private cloud in Azure, we provide email alerts in case of a system outage. ; ; This does not include scheduled downtime, for which there is a separate notification process.; ; For other styles of deployment (e.g. customer datacentre, customer's private cloud), 1Spatial is able to implement or advise on the implementation of monitoring for availability purposes, including any alerts desired.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: The 1Spatial Customer Support Portal may only be accessed once the user has authenticated. Within the Customer Support Portal, users may only raise cases for and see cases for their particular organisation.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: The British Assessment Bureau
• ISO/IEC 27001 accreditation date: 24/03/2024
• What the ISO/IEC 27001 doesn’t cover: All the services that we offer via G Cloud are covered by our ISO/IEC 27001 certification. Nothing that we offer via G Cloud remains uncovered by this certification.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: Cyber Essentials Cyber Essentials Plus
• Information security policies and processes: As a modern, forward-looking business, 1Spatial Group Limited recognises at senior levels the need to ensure that its business operates smoothly and without interruption for the benefit of its customers, shareholders and other stakeholders. In order to provide such a level of continuous operation, 1Spatial Group Limited has implemented an Information Security Management System (ISMS) in line with the International Standard for Information Security, ISO/IEC 27001. This standard defines the requirements for an ISMS based on internationally recognised best practice. The operation of the ISMS has many benefits for the business, including: Protection of revenue streams and company profitability Ensuring the supply of goods and services to customers Maintenance and enhancement of shareholder value Compliance with legal and regulatory requirements 1Spatial Group Limited has decided to maintain full certification to ISO/IEC 27001 in order that the effective adoption of information security best practice may be validated by an independent third party, a Registered Certification Body (RCB). This policy applies to all systems, people and processes that constitute the organization’s information systems, including board members, directors, employees, suppliers and other third parties who have access to 1Spatial Group Limited systems.

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: 1Spatial maintains processes to ensure that changes to our services and their associated components are recorded and then evaluated, authorized, prioritized, planned, tested, implemented, documented and reviewed in a controlled manner. A change request must be assessed for impact (including information security implications) and resource requirements before being considered by the Change Advisory Board (CAB). To assist with impact assessment, the identification of related systems/components affected by the proposed change and input from other affected support groups may be required.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: 1Spatial maintains a comprehensive suite of processes and tools to detect and manage vulnerabilities. These comprise: IDE tools which scan for vulnerabilities and deficiencies. Automated scanning in our code repositories, container registries, cloud services, and third-party library registries We conduct annual penetration testing. We assess the CVEs found against our usage of these components to determine severity. The speed of deploying patches depends on the severity of the vulnerability found, which ranges from minutes to months.
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: 1Spatial makes use of a range of industry-standard third-party monitoring tools. These range from detecting malicious attempts to gain access to our services, to monitoring system health, to audit logging for triage and debugging. All of these assist us to ensure that our services are as secure, resilient, and available as they can be. When we identify compromises, we move swiftly per a defined incident management process to triage the severity and implement a fix for any compromise, depending on the severity.
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: Our incident management process is fully documented, with clear processes and procedures, available in our information management system and compliant with ISO IEC 27001:2022.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  As an operator of cloud computing infrastructure with a focus on natural assets and the environment, 1Spatial considers fighting climate change to be of acute importance to our company, our industry, and the world we live in. ; ; To address climate change, we hold ourselves and others accountable in a number of ways. We report on all scopes of our SRG emissions, targeting a net reduction each year for the next decade or more. We have implemented a certified ISO 14001:2015 Environmental Management System for reduction in our environmental impact and custodianship of the natural world. This includes supplier assessments and reviews, with a focus on environmental impact. ; ; We are mindful of the enormous (and growing) environmental damage caused by cloud computing. This awareness comprises not just the energy requirements and energy sourcing of cloud computing, but also the heavy water requirement of cloud datacentres, and the electrical waste implications. Microsoft’s commitment for Azure towards use of 100% renewable energy by 2025, water positivity by 2030, and zero-waste certification by 2030 is of significant importance for 1Spatial’s commitment to a fairer deal for the planet.

  Covid-19 recovery

  1Spatial is aware of the lasting impact COVID-19 has had in disabling many people and of the less visible mental scarring and atrophying of local communities that it has caused. ; ; To address this and promote the well-being of our staff, we have implemented a number of mental health and wellbeing initiatives such as training Mental Health First Aiders, a HealthShield cash health plan, and seminars and listening exercises relating to COVID-19 recovery, staff pay and benefits, and more. ; ; Across the UK, many have become disabled, or long-term sick, or have started caring for others who continue to suffer as a result of COVID-19. To better foster inclusion of such people and those in caring roles, we have been operating a remote-first recruitment policy, as well as working with current staff to support them to find the remote working and flexible hours arrangements that suit them. ; ; We also maintain a clean, safe office in our Cambridge HQ that allows for social distancing for those still shielding. ; ; Additionally, we operate a number of apprenticeship, graduate and training programmes that allow those whose livelihoods were affected by the pandemic to retrain and enter new industries.

  Tackling economic inequality

  1Spatial leverages multiple approaches to tackling economic inequality. We have researched and implemented measures to tackle inequality within our workforce. These include taking steps wherever possible to reduce bias in recruitment, and offering multiple entry and progression pathways such as apprenticeships and school-leaver programmes. ; ; 1Spatial also considers its role in the wider economy as a provider of data management tools for better decision-making. The effective use of accurate, reliable and complete geospatial data can make a significant difference in helping to reduce economic inequality. Location data is a valuable source for mapping and monitoring economic inequality and analysing the efficacy of solutions that address economic inequality. For instance, location data can be used to provide insights into the relationships and trends between household income and economic activity across the UK. For example, Ordnance Survey data, which is underpinned by 1Spatial’s technology is being used by HMRC to increase the take-up of tax credits so that disabled workers, people on low incomes or with responsibility for children can access the benefits they are entitled to. ; ; Finally, 1Spatial considers that the primary driver of any country’s shared long-term economic prosperity is strong, robust legal institutions and national infrastructure. Our contributions to creating these span our work with utility companies to extend outreach to under-served communities, working on the National Underground Asset Register to make the workforce safety of underground construction work more equal with that of other industries, and ensuring the rule of the law in our work with bodies such as Defra, Land and Property Services, and law enforcement bodies.

  Equal opportunity

  1Spatial has built procedures and attitudes into its operations to promote equal opportunity and reduce inequality. ; ; When we recruit, we take steps wherever possible to reduce bias in recruitment, and offer multiple entry and progression pathways such as apprenticeships and school-leaver programmes. ; ; We also target a broader geographical and human range in our recruitment. We offer remote-only roles across the UK, and work with our staff on flexible working arrangements so their role can fit in around their day-to-day needs. This allows our staff to work within an industry where their life situation may otherwise prevent them. ; ; We maintain a range of apprenticeship and graduate programmes that allow us to attract the people and skills we need as a business. These offer pathways into industries such as HR, finance, geospatial analysis and more. We give each staff member a £400 budget for them to spend on their own professional development and training, allowing them to build the skills they need to flourish in their chosen path. ; ; We are also working towards fostering and supporting greater neurodiversity. We are in the process of setting up a new Cambridge office with designated quiet areas for those who have strong noise level preferences when they work.

  Wellbeing

  1Spatial provides a range of benefits and engages in activities aimed at enhancing the wellbeing of staff, customers, and user community. ; ; For our staff, we provide a range of benefits, including a HealthShield cash plan for wellbeing, mental health first aiders, and enhanced maternity and paternity pay – including pension contributions for the entire maternity/paternity period. We operate internal training courses aimed at fostering a welcoming and discrimination-free environment, as well as those targeted at physical wellbeing such as desk posture and hygiene, and manual lifting. ; ; We are also working towards a fertility and menopause policy. ; ; Elsewhere, we use local suppliers wherever possible, fostering greater integration with the communities around our Cambridge HQ. ; ; When developing software, we make sure to work with user communities during the design process wherever possible, and offer customer events and training to bring users together to foster working relationships. ; ; Finally, we also offer flexible working as well as remote work, allowing our employees greater control of their time and environment.

Pricing

• Price: £9,500 a licence
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: 1Spatial offers a free 30 day trial of FME Form, FME Flow and FME Flow hosted to prospective customers. During this time, users have access to the full features of the FME platform. Once the trial ends, data is still available, but a licence must be purchased to continue usage.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at government@1spatial.com. Tell them what format you need. It will help if you say what assistive technology you use.