Omniplex Learning

Vyond AI powered Video Animation Software from Omniplex Learning

Vyond, an AI-enhanced animation tool, enables public sector organisations to easily craft captivating video content. Equipped with features and resources, Vyond brings your content to life engaging your learners. As Vyond’s UK partner, Omniplex Learning equips public sector organisations with the support and expertise to design effective learning animations in-house.

Features

• Simple animation creation
• Team collaboration
• In-built templates
• In-built version control
• Fully customisable
• Automatic lip sync
• Web based - design anywhere
• Enterprise level Security Suite
• AI generated videos
• AI generated animations

Benefits

• Quick and easy animation design
• Easy to update and edit videos, unlike live action
• Attention grabbing
• Personalise by creating your own characters
• Easy export to industry standard .mp4 format
• Brings to life the eLearning experience
• Create video content within minutes
• Create bespoke animations with one click

£1,040 a licence a year

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@omniplexlearning.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

155634542065381

Contact

Lara McElroy
08000 850550
sales@omniplexlearning.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: Internet Explorer is not supported at this time. If Internet Explorer is selected for use with Vyond Studio, a warning will appear asking to use another browser.; Safari is not supported at this time. Upon accessing the video listing page, a warning will appear asking to use another browser.; Some most important factors on how quickly a computer responds when creating a video are:; Available bandwidth to the Internet; The speed of the computer CPU; Available computer memory or RAM; Browser selection; Number of other programs running at the same time; Network restrictions imposed by a firewall or proxy server
• System requirements:
  • Memory 8 GB min
  • Operating System Windows 7 or later; Mac OSX
  • Microsoft Edge, Google Chrome, Mozilla Firefox (v 42 or later)
  • Internet access

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Email response within 2 hours
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Onsite support
• Support levels: First line support from internal support team, second line from Product Experience Specialist, third line from Vyond
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Either through an onboarding call or webinar depending on how many licences purchased
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Customers can download their projects in MP4 format at any time with an active subscription.
• End-of-contract process: User is no longer able to access the service

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: WCAG 2.1 AA or EN 301 549
• Description of service interface: Web based menu driven point and click, drag and drop interface.
• Accessibility standards: None or don’t know
• Description of accessibility: Yes. Results available on request
• Accessibility testing: Results from a full testing program is available on request.
• API: No
• Customisation available: Yes
• Description of customisation: Vyond Studio makes it easy for entire teams to work together and stay on the same page. Share custom characters, uploaded assets, and custom templates throughout your team - an easy, efficient way to save time and stay on-brand. Team members can share videos throughout their organisation, making it simple to distribute production tasks throughout your team.

Scaling

• Independence of resources: We have autoscaling policy in place and can cope with daily fluctuations in usage without human intervention.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Vyond video animation software

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: Other locations
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type: Explicit overwriting of storage before reallocation
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Customers can download their projects in MP4 format at any time with an active subscription.
• Data export formats: Other
• Other data export formats:
  • MP4
  • GIF
• Data import formats:
  • ODF
  • Other
• Other data import formats:
  • MP4
  • PowerPoint

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • Other
• Other protection between networks: On Vyond side we have firewall protection that is stateful and deny-by-default
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: 99.9%. No refunds
• Approach to resilience: On Amazon Web Services, we utilize multiple availability zones for our deployment that provides a certain extent of redundancy in case of issue with service associated with a specific availability zone. Full details available.
• Outage reporting: Via email and/or social media

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Username or password
  • Other
• Other user authentication: Normally users are authenticated on a dedicated login page by email and password. Standalone users may also choose to use Google sign-in or Microsoft 365 login if desired. Corporate customers may also choose to enable SSO integration at additional cost which involves federated authentication by an identity provider supporting SAML 2.0 that supports email address as the attribute for user identity (we support both IdP and SP initiated modes).
• Access restrictions in management interfaces and support channels: This follows the least privilege principle. Only personnel with a responsibility to support users or manage other aspects of operations are assigned access to them. All provisioning requests need to go through our internal access approval process with management approval, with training on their obligations as required.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Username or password
  • Other
• Description of management access authentication: Normally users are authenticated on a dedicated login page by email and password. Standalone users may also choose to use Google sign-in or Microsoft 365 login if desired. Corporate customers may also choose to enable SSO integration at additional cost which involves federated authentication by an identity provider supporting SAML 2.0 that supports email address as the attribute for user identity (we support both IdP and SP initiated modes).

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: The British Assessment Bureau
• ISO/IEC 27001 accreditation date: 03/10/2022
• What the ISO/IEC 27001 doesn’t cover: All in scope
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: Cyber Essentials Plus
• Information security policies and processes: Policies and procedures are in place in accordance to ISO27001 and Cyber Essentials Plus certification requirements.

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: This is governed by our supplier change management process which is available on request.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: A monthly report is run on Omniplex on the vulnerability of the organisation. This check is run by 3rd party to identify any risks which are then categorised into severity. Once identified, we have then a process put in place to rectify any risks at a specific agreed level to be solved with 30-days.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: We use Mircosoft endpoint management that runs weekly checks for User device and application compliance. This is reported to the Executive fortnightly and the Board on a monthly basis.
• Incident management type: Supplier-defined controls
• Incident management approach: In the event of any GDPR issues, we have an named DPO. We have software that alerts the DPO of any potential incidents that are logged. All the incidents are then actioned and any outcomes logged and reported to Executive.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our ESG Strategy and our Environmental Policy outlines our commitment to environmental sustainability and responsibility, approved by our ESG Committee and communicated to Omniplex Learning staff in August 2023.; Energy efficiency is a key pillar on our ESG Plan, and our Environmental Policy outlines our commitment to 'conserving energy through careful planning, using energy-saving features of buildings and equipment'. ; In February 2023 we moved offices, reducing 3 office units to a single office in St Albans. We completed an energy conscious fit out, installing a range of energy saving initiatives, to include sensor lights and monitor powered laptops. The wider building efficiency is continually improved and in February 2024 gas sources have been removed and wider building is now fully supplied by 100% renewable source electricity. ; We calculated our carbon footprint for the first time in 2023, covering Scope 1 and 2 emissions in line with GHG Protocol. We have migrated the majority of IT infrastructure to a cloud based operation however associated emissions (Microsoft, Azure, AWS and Google Cloud) are not yet captured. We plan to build on capturing scope 3 emissions more fully as we continue to progress our carbon reduction strategy. ; Energy data is collected and reviewed monthly with our focus on truly understanding our energy usage, and minimising usage wherever possible. Whilst we have not set a specific carbon reduction target, we are actively focused on adopting energy – efficient practices across our operation. We’ve transitioned to renewable energy sources, we have adopted energy -efficient office operations, and through a Sustainability working group, along with our ESG Committee are driving progress against our plan to tackle climate change.

  Tackling economic inequality

  Our ESG Committee considered the UN Sustainability Development Goals in October 2023, and align on a single vision ‘Quality Education’ (Goal 5). Our company Mission is, “To enable organisations and individuals to reach their full potential through exceptional digital learning” and we know that through our 3000 strong customer base, our passionate L&D teams we can have a far reaching impact across the UK. Creating new skills is at our core, partnering with our clients to help individuals grow.; Omniplex Learning recognises the national skills shortage in digital design and the limited entry routes into this career. We champion early careers and build opportunities for junior pipeline of talent within our community, and have supported the creation of the Digital Learning Apprenticeship Standards. We promote and support apprenticeships in the business where possible and engage with our local University to provide internships to local students. ; We have strengthened our charitable reach too. We engage our community in offering a discount across our portfolio of products and services for all members of the NHS, all registered charities and all universities as our standard offering. ; This year we have supported the St Albans Food Bank, Harpenden Trust, Grove Junior and Infant Schools, and recently selected a local charity “The OLLIE Foundation,” as our designated Charity for the year ahead to support their work in providing mental health training and support to local schools, alongside offering essential suicide support in emergency situations.

  Equal opportunity

  Reduce the disability employment gap and tackle workforce inequality; • Omniplex Learning recognises the far reaching impact that we can have in reducing workforce inequality through the creation of digital learning that is truly accessible.; ; • Our design team are trained in accessibility standards and our eLearning is developed with the learners needs at the forefront.; ; • Our training team are experts in creating accessible eLearning and train L&D practitioners across the UK in ‘Introduction to eLearning Accessibility Training’. We are proud to be building this capability across the UK L&D industry and will continue to champion the necessity of creating accessible learning.

  Wellbeing

  Omniplex Learning recognise the importance of physical and mental wellbeing and we are proud to invest heavily into a comprehensive Wellbeing programme and dedicated Wellbeing team. This includes: ; Private medical insurance for all staff. We offer a zero excess, ensuring that all staff can access care for even minor ailments, without incurring any cost. We see regular use of the virtual GP, physiotherapy sessions for musculoskeletal, as well as aware of significant operations and cancer healthcare claims that have positively impacted health outcomes. ; We have a strong focus on Mental health internally and recognise treatment on the NHS can be limited access, providing a barrier to accessing treatment. We provide Mental health coverage as part of the private medical insurance, including 30 days outpatient support at treatment centres. ; We also have a cashback healthcare plan, that covers the cost of everyday healthcare for visual, auditory and dental expenses, at varying levels. ; We subscribe to two Employee Assistance Programmes (EAP), offering support for all staff and their families. ; 10% of the workforce are trained in Mental Health First Aid, and collectively form our Wellbeing Champions. This group drives an inclusive culture through open conversation and delivery of an annual programme of initiatives targeted at breaking the stigma attached to mental health.; We have also rolled out monthly Wellbeing newsletters, have held Mindfulness Sessions provided by Headspace, hosted monthly Book Club meetings, pay for in office books and magazine subscriptions, as well as providing EatFruit- a weekly fruit and healthy snack subscription for the office.; One of our core values at Omniplex Learning is ‘we stand together’. We treat one another with respect and kindness, and this guiding behaviour provides a compassionate and empathetic employer response to any individual needs in the team, often going above and beyond any duty of care.

Pricing

• Price: £1,040 a licence a year
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: The free trial is fully functional with the exception of the ability to export videos for a limited time period.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@omniplexlearning.com. Tell them what format you need. It will help if you say what assistive technology you use.