Mendel Verlag GmbH & Co. KG

MendelContent beyond MendelOnline

MendelContent is a foreign trade data repository which provides global information on various subjects also beyond the coverage of MendelOnline. The service allows access to the corresponding raw data beyond and in additition to MendelOnline for further use in online display and for analytical purposes. Single items may be chosen.

Features

• Global trade measures information from one source repository.
• Single source of information beyond the coverage of MendelOnline.
• Allowing for additional country information for arbitrary countries.
• Covering global export control commodity lists including embargoes.
• Complementing global sanctioned party list data.
• Adding special data like customs exchange rates.
• Supporting the application of rules of origin by logical elements.
• Data available in XML file format and other formats.
• Broken down to single items of data content.

Benefits

• Quick access to applied global measures in foreign trade.
• Clear and harmonised formats for all data and information.
• Allows for comparison of the situation in different countries.
• Supports classification of products in different export control commodity lists..
• Easy understandable due to overall presentation in the English language.
• Reliable information because of data topicality.
• Supports use of preferences by actual rules of origin application.
• Possibility of individual questions through user support.
• Can be integrated with third-party solutions.
• Single items of content may chosen and complemented as necessary.

£450 to £450,000 a licence a year

• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mendel@mendel-verlag.de. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

156282470013262

Contact

Kolja Mendel
00492302202930
mendel@mendel-verlag.de

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: No particular constraints. The licence arrangement however is for a concrete geographical area (United Kingdom) and thus correspondingly limits access to the derived services.
• System requirements: FTP client

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Answers are usually provided on the same or the next working day.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: No
• Support levels: Support levels are L1 to L3.; Regular support is contained in the licence fees.; Support is rendered by a support team consisting of both content and technical specialists.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Access and format documentation is available.; ; A 'train the trainers' training may be offered to contracting authority which might assist in subject-matter specific questions.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: XSD
• End-of-contract data extraction: There is no user data within the MendelContent approach (in contrast to MendelOnline as a web portal, if registration is chosen as a prerequisite for the service use).
• End-of-contract process: When the contract ends the service is simply terminated.

Using the service

• Web browser interface: No
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: FTP access to XML and associated files such as HTML and GIF files. Other formats may also be supported.
• Accessibility standards: None or don’t know
• Description of accessibility: Not applicable.
• Accessibility testing: Not applicable.
• API: No
• Customisation available: Yes
• Description of customisation: Data may be enhanced and formats may be complemented or adapted. The customisation is done by Mendel in alignment with the contracting authority.

Scaling

• Independence of resources: Not applicable.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest: Physical access control, complying with another standard
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Not applicable.
• Data export formats: Other
• Other data export formats: FTP service
• Data import formats: Other
• Other data import formats: FTP service (no import)

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: The service is available at least at 99.5%. There have been no exemptions in the last 10 years and thus no refund policy had to be established.
• Approach to resilience: The information is available on request.
• Outage reporting: E-mail alerts.

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: Not applicable.
• Access restriction testing frequency: At least once a year
• Management access authentication: Username or password

Audit information for users

• Access to user activity audit information: Users receive audit information on a regular basis
• How long user audit data is stored for: Between 6 months and 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: Between 6 months and 12 months
• How long system logs are stored for: Between 6 months and 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Supplier-defined policies and processes compliant to the delivery of foreign trade information and data services.
• Information security policies and processes: Supplier-defined policies and processes compliant to the delivery of foreign trade information and data services.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Supplier-defined approach and processes compliant to the delivery of foreign trade information and data.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Supplier-defined process compliant to the delivery of foreign trade information and data.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Supplier-defined processes compliant to the delivery of foreign trade information and data.
• Incident management type: Supplier-defined controls
• Incident management approach: Supplier-defined processes compliant to the delivery of foreign trade information and data.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Making available information on globally applied tariff and non-tariff measures, also those implemented to fight climate change have been and will be correspondigly integrated. The solution thus supports informed compliance with such measures in the field of fighting climate change.

  Covid-19 recovery

  Making available information on globally applied tariff and non-tariff measures, also those implemented to address the pandemic and to overcome its effects have been and will be correspondigly integrated. The solution thus supports informed compliance with such measures in the field of Covid-19 recovery.

  Tackling economic inequality

  Making available information on globally applied tariff and non-tariff measures, the solution supports participation in trade with other countries and thus seizing corresponding opportunities whilst being compliant with legal requirements for the international supply chain.

  Equal opportunity

  Making available information on globally applied tariff and non-tariff measures, the solution supports participation in trade with other countries and thus supports seizing corresponding opportunities for everybody engaging on the market and intending to extend activities in foreign trade.

  Wellbeing

  Whilst the focus is making available information on globally applied tariff and non-tariff measures, the support of compliant behaviour contributes to a better understanding within and engamement of the foreign trade community.

Pricing

• Price: £450 to £450,000 a licence a year
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Buyers may be granted limited access to the solution.

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mendel@mendel-verlag.de. Tell them what format you need. It will help if you say what assistive technology you use.