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OPEN RECRUITMENT SOLUTIONS LIMITED

human resources and employee management

supply best in class people for projects, assignments and service provision

Features

  • cost effective, cost reduction, continuity of service
  • cost effective, cost reduction, continuity of service

Benefits

  • reduction in staffing costs
  • reduction in staffing costs

Pricing

£300 to £3,000 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at chris.davis@openrs.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 5 6 9 6 7 1 2 4 6 2 0 4 2 3

Contact

OPEN RECRUITMENT SOLUTIONS LIMITED chris davis
Telephone: 07833555870
Email: chris.davis@openrs.co.uk

Service scope

Software add-on or extension
No
Cloud deployment model
Private cloud
Service constraints
No
System requirements
  • Software Licenses, Antivirus and Security Software, Resource Allocation
  • Software Licenses, Antivirus and Security Software, Resource Allocation

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
No
Support levels
24/7 365 availability
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Intial briefing call to outline needs/requirments
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
All user data transfered at end opf agreement, once finiancial settlements have been confirmed
End-of-contract process
No additional cost

Using the service

Web browser interface
No
Application to install
No
Designed for use on mobile devices
No
Service interface
No
User support accessibility
None or don’t know
API
No
Customisation available
Yes
Description of customisation
Tailored / flexible solutions to meet changeable environment

Scaling

Independence of resources
Impact assessments to avoid any conflict of interests

Analytics

Service usage metrics
Yes
Metrics types
Streamlined metrics for deliverables
Reporting types
Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least once a year
Penetration testing approach
‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
Upon request
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
Private network or public sector network
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
24/7 365 availability, failure to meet slas would initiate full refund
Approach to resilience
We deploy geographically distributed data centres and backup systems to ensure business continuity in the event of a localised outage or disaster. Continuous monitoring, automated failover mechanisms, and regular testing of disaster recovery plans further enhance the resilience of our data centre infrastructure, ensuring high availability and reliability for our customers' critical applications and data.
Outage reporting
Email and phone and facetoface engagement

Identity and authentication

User authentication needed
Yes
User authentication
2-factor authentication
Access restrictions in management interfaces and support channels
Access to management interfaces and support channels is tightly controlled through role-based access control, multi-factor authentication, network segmentation, privileged access management, and encryption. Access is logged and monitored in real-time, with regular reviews to ensure alignment with business needs. These measures reduce the risk of unauthorized access and potential security breaches, safeguarding critical systems and resources.
Access restriction testing frequency
At least every 6 months
Management access authentication
2-factor authentication

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
Between 6 months and 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
Between 6 months and 12 months
How long system logs are stored for
Between 6 months and 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
By adopting a holistic approach to security governance, we aim to proactively manage security risks, protect our assets, and maintain the trust and confidence of our stakeholders, customers, and partners.
Information security policies and processes
Information security policies and processes are essential for protecting sensitive data, mitigating security risks, and ensuring compliance with regulations. They encompass policy development, risk management, access control, data protection, incident response, security awareness training, compliance with standards, security monitoring, third-party risk management, and continuous improvement. By establishing comprehensive policies and implementing effective processes, organisations can safeguard their assets, maintain the trust of stakeholders, and mitigate the impact of cyber threats.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Our configuration and change management approach involves meticulous tracking of system components, version control for code and configurations, and robust change management processes. Changes undergo careful assessment for security impacts, prioritization, and thorough testing before deployment. Transparency and communication are prioritised, with all changes documented for audit purposes. Continuous monitoring and feedback loops drive ongoing improvement, ensuring system integrity and availability.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Our vulnerability management process entails continuous assessment, prioritization, and mitigation of security vulnerabilities. Regular scans identify vulnerabilities, categorized by severity, and promptly addressed. We monitor emerging threats, conduct audits, and maintain communication with stakeholders. Continuous improvement ensures our vulnerability management evolves to combat evolving cyber threats.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Our protective monitoring processes involve continuous surveillance of systems and networks using advanced security tools to detect and respond to security incidents promptly. Suspicious activities trigger immediate alerts, leading to thorough investigation and response by our dedicated security team. Post-incident analysis informs future security improvements, ensuring ongoing protection against cyber threats.
Incident management type
Supplier-defined controls
Incident management approach
Our incident management processes ensure swift detection, response, and resolution of security incidents. Incidents are categorized, assessed, and escalated promptly. A dedicated response team activates predefined procedures for containment, eradication, and recovery. Transparent communication channels keep stakeholders informed. Post-incident analysis drives continuous improvement. Our goal is to minimize operational impact, restore normalcy swiftly, and enhance incident management capabilities.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

we are a paperless work environment, we recycle all technology through authorised dealer

Tackling economic inequality

we regularly review and update salary/rate card reviews to ensure economic equality within organisation

Equal opportunity

all vacancies are available to all, nationality and visa stautus

Wellbeing

we are constantly striving for a better workplace, unlimited holiday and medical care provision for all

Pricing

Price
£300 to £3,000 a unit a day
Discount for educational organisations
Yes
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at chris.davis@openrs.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.