NEO TECHNOLOGY LIMITED
Microsoft Dynamics CE Implementation
Specialist implementation and delivery service for Microsoft Dynamics365 Customer Engagement, tailored to Local Government organisations. Service supports design, configuration, deployment and optimisation of Dynamics CE solutions to enable case management, customer engagement and service delivery across council services. Delivery aligns with public sector standards and integrates with existing digital estates.
Features
- Discovery and service design aligned to local government needs
- Dynamics 365 CE configuration and setup
- Case management, workflow and business rule configuration
- Data migration and integration with legacy systems
- Portal and channel integration (web, contact centre, email)
- Security, role and permission model configuration
- Environment setup, testing and go-live support
- Training and knowledge transfer for council teams
- Ongoing optimisation and support options
Benefits
- Accelerates adoption of Microsoft Dynamics CE in local government
- Reduces implementation risk through proven public sector delivery
- Ensures solutions align to statutory and operational requirements
- Improves service delivery consistency across departments
- Enables future change without heavy redevelopment
- Integrates with existing council platforms and data
- Builds internal capability through structured handover
- Supports long-term platform sustainability
Architecture roles
Business architect
| £350.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£360.00 |
| £850.00 |
£510.00 |
Data architect
| £500.00 |
£300.00 |
| £650.00 |
£390.00 |
| £900.00 |
£540.00 |
Enterprise architect
| £350.00 |
£300.00 |
| £600.00 |
£360.00 |
| £850.00 |
£510.00 |
| £1,000.00 |
£600.00 |
Network architect
| £325.00 |
£300.00 |
| £600.00 |
£360.00 |
| £850.00 |
£510.00 |
Security architect
| £600.00 |
£360.00 |
| £850.00 |
£510.00 |
| £1,000.00 |
£600.00 |
Solution architect
| £325.00 |
£300.00 |
| £600.00 |
£360.00 |
| £800.00 |
£840.00 |
| £900.00 |
£540.00 |
| £1,000.00 |
£600.00 |
Technical architect
| £325.00 |
£300.00 |
| £600.00 |
£360.00 |
| £800.00 |
£480.00 |
| £900.00 |
£540.00 |
| £1,000.00 |
£600.00 |
Chief digital and data roles
Chief data officer
| £600.00 |
£360.00 |
Chief information security officer
| £750.00 |
£450.00 |
Chief technology officer
| £900.00 |
£540.00 |
Cyber security roles
Cyber security audit and assurance
| £800.00 |
£480.00 |
| £900.00 |
£540.00 |
Cyber security governance and risk management
| £600.00 |
£300.00 |
| £800.00 |
£480.00 |
| £900.00 |
£540.00 |
Cyber security monitoring
| £600.00 |
£300.00 |
| £800.00 |
£480.00 |
| £900.00 |
£540.00 |
Cyber security incident response
| £600.00 |
£300.00 |
| £800.00 |
£480.00 |
| £900.00 |
£540.00 |
Cyber security vulnerability management
| £600.00 |
£300.00 |
| £800.00 |
£480.00 |
| £900.00 |
£540.00 |
Cyber security digital forensics
| £600.00 |
£300.00 |
| £800.00 |
£480.00 |
| £900.00 |
£540.00 |
Cyber security testing
| £600.00 |
£300.00 |
| £800.00 |
£480.00 |
| £900.00 |
£540.00 |
Cyber security secure design
| £600.00 |
£300.00 |
| £850.00 |
£510.00 |
| £1,000.00 |
£600.00 |
Data roles
Analytics engineer
| £325.00 |
£300.00 |
| £600.00 |
£360.00 |
| £700.00 |
£420.00 |
| £750.00 |
£450.00 |
| £800.00 |
£480.00 |
Data analyst
| £325.00 |
£300.00 |
| £600.00 |
£360.00 |
| £700.00 |
£420.00 |
| £800.00 |
£480.00 |
Data engineer
| £325.00 |
£300.00 |
| £600.00 |
£360.00 |
| £700.00 |
£420.00 |
| £800.00 |
£480.00 |
Data ethicist
| £750.00 |
£450.00 |
| £900.00 |
£540.00 |
Data governance manager
| £650.00 |
£390.00 |
| £800.00 |
£480.00 |
| £900.00 |
£540.00 |
Data scientist
| £325.00 |
£300.00 |
| £500.00 |
£300.00 |
| £700.00 |
£420.00 |
| £850.00 |
£510.00 |
| £800.00 |
£480.00 |
| £900.00 |
£540.00 |
Machine learning engineer
| £800.00 |
£480.00 |
| £900.00 |
£540.00 |
Performance analyst
| £325.00 |
£300.00 |
| £600.00 |
£360.00 |
| £700.00 |
£420.00 |
| £750.00 |
£450.00 |
| £800.00 |
£480.00 |
IT operations roles
Application operations engineer
| £300.00 |
£300.00 |
| £600.00 |
£360.00 |
| £700.00 |
£420.00 |
| £750.00 |
£450.00 |
| £800.00 |
£480.00 |
Business relationship manager
| £400.00 |
£300.00 |
| £500.00 |
£300.00 |
| £650.00 |
£390.00 |
Change and release manager
| £400.00 |
£300.00 |
| £450.00 |
£300.00 |
| £550.00 |
£330.00 |
Command and control centre manager
| £350.00 |
£300.00 |
| £450.00 |
£300.00 |
| £600.00 |
£360.00 |
| £800.00 |
£480.00 |
End user computing engineer
| £325.00 |
£300.00 |
| £450.00 |
£300.00 |
| £600.00 |
£360.00 |
| £700.00 |
£420.00 |
| £800.00 |
£480.00 |
IT service manager
| £400.00 |
£300.00 |
| £600.00 |
£360.00 |
| £700.00 |
£420.00 |
| £800.00 |
£480.00 |
Incident manager
| £500.00 |
£300.00 |
| £650.00 |
£390.00 |
Infrastructure engineer
| £325.00 |
£300.00 |
| £450.00 |
£300.00 |
| £600.00 |
£360.00 |
| £700.00 |
£420.00 |
| £800.00 |
£480.00 |
Infrastructure operations engineer
| £350.00 |
£300.00 |
| £600.00 |
£360.00 |
| £650.00 |
£390.00 |
| £750.00 |
£450.00 |
| £850.00 |
£510.00 |
Problem manager
| £400.00 |
£300.00 |
| £600.00 |
£360.00 |
Service desk manager
| £400.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£360.00 |
| £800.00 |
£480.00 |
Service transition manager
| £400.00 |
£300.00 |
| £450.00 |
£300.00 |
| £600.00 |
£360.00 |
| £750.00 |
£450.00 |
Product and delivery roles
Business analyst
| £500.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£360.00 |
| £650.00 |
£390.00 |
| £700.00 |
£420.00 |
| £800.00 |
£480.00 |
Delivery manager
| £325.00 |
£300.00 |
| £500.00 |
£300.00 |
| £650.00 |
£390.00 |
| £800.00 |
£480.00 |
Digital portfolio manager
| £400.00 |
£300.00 |
| £600.00 |
£360.00 |
| £750.00 |
£450.00 |
| £800.00 |
£480.00 |
Product manager
| £325.00 |
£300.00 |
| £600.00 |
£360.00 |
| £650.00 |
£390.00 |
| £750.00 |
£450.00 |
| £800.00 |
£480.00 |
Programme delivery manager
| £650.00 |
£390.00 |
Service owner
| £650.00 |
£390.00 |
Quality assurance testing (QAT) roles
Quality assurance testing (QAT) analyst
| £400.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£360.00 |
| £700.00 |
£420.00 |
Test engineer
| £400.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£360.00 |
| £600.00 |
£480.00 |
Test manager
| £650.00 |
£390.00 |
| £800.00 |
£480.00 |
Software development roles
Development operations (DevOps) engineer
| £300.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£360.00 |
| £650.00 |
£390.00 |
| £700.00 |
£420.00 |
| £750.00 |
£450.00 |
| £850.00 |
£510.00 |
| £900.00 |
£540.00 |
| £950.00 |
£570.00 |
Frontend developer
| £325.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£360.00 |
| £650.00 |
£390.00 |
| £700.00 |
£420.00 |
| £750.00 |
£450.00 |
Software developer
| £325.00 |
£300.00 |
| £400.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£360.00 |
| £650.00 |
£390.00 |
| £700.00 |
£420.00 |
| £750.00 |
£450.00 |
| £800.00 |
£480.00 |
| £900.00 |
£540.00 |
User-centred design roles
Accessibility specialist
| £325.00 |
£300.00 |
| £600.00 |
£360.00 |
| £700.00 |
£420.00 |
| £800.00 |
£480.00 |
Content designer
| £325.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£360.00 |
| £650.00 |
£390.00 |
| £700.00 |
£420.00 |
| £800.00 |
£480.00 |
Content strategist
| £700.00 |
£420.00 |
Graphic designer
| £325.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£300.00 |
| £650.00 |
£390.00 |
| £700.00 |
£420.00 |
| £800.00 |
£480.00 |
Interaction designer
| £325.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£360.00 |
| £650.00 |
£390.00 |
| £700.00 |
£420.00 |
| £800.00 |
£480.00 |
Service designer
| £325.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£360.00 |
| £650.00 |
£390.00 |
| £700.00 |
£420.00 |
| £800.00 |
£480.00 |
Technical writer
| £600.00 |
£360.00 |
| £700.00 |
£420.00 |
User researcher
| £325.00 |
£300.00 |
| £500.00 |
£300.00 |
| £600.00 |
£360.00 |
| £650.00 |
£390.00 |
| £700.00 |
£420.00 |
| £800.00 |
£480.00 |
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
Who accredited the ISO/IEC 27001
-
NQA
-
ISO/IEC 27001 accreditation date
-
Friday 5 January 2024
-
What the ISO/IEC 27001 doesn’t cover
-
N/A
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
Who accredited the ISO 9001 certification
-
NQA
-
ISO 9001 accreditation date
-
Friday 5 January 2024
-
What the ISO 9001 doesn’t cover
-
N/A
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
Bd49a111-8592-4a7f-bfdc-d44eb1f2e368
-
Cyber essentials plus
-
Yes
-
Please provide your Cyber Essentials Plus Certificate Number
-
5f936e31-6de2-4b52-9082-41ad9191e283
-
Other security certifications
-
No
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
-
Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
-
Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
-
Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
-
Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
-
Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
Service documents
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