CRUNCH ANALYTICS LIMITED

IT Architecture and Rapid Developement

A broad range of IT advisory and consultancy services across many technology capabilities, from short strategic assessments through to transformation and benefits delivery.

We advise on how to optimise their technology landscape by delivering a wide range of architecture, applications and infrastructure services from strategy through to deep technical analysis.

Features

• System Design and Assurance
• Rapid Development Capability
• Requirements Analysis
• Software Trials
• Agile Methodology
• Concept Capability Demonstration (CCD)
• Artificial Intelligence (AI)

Benefits

• Fail Fast
• Quick Desicisions on Conepts
• Rapid Prototyping
• Increased Flexibility
• Risk Management
• Cost Efficiency
• Customer Satisfaction

£550 to £1,650 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at robin@crunchanalytics.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

158860288519946

Contact

Robin Clark
07710677328
robin@crunchanalytics.co.uk

Planning

• Planning service: Yes
• How the planning service works: Planning software development begins by gathering and analysing customer requirements through interviews, questionnaires, and workshops. These requirements are then documented clearly and in detail. Using a collaborative environment prioritise requirements using methods such as MoSCoW (Must have, Should have, Could have, Won't have) to align with customer expectations and project constraints. Develop a roadmap and iterative sprints if following Agile methodology, integrating regular checkpoints for customer feedback to ensure alignment. This iterative approach allows for adjustments based on feedback, ensuring the final product meets the customer's needs and expectations.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Crunch Analytics assists customers in cloud migration by offering comprehensive services tailored to their needs. These include cloud strategy planning, data migration, application modernisation, and hybrid cloud solutions. Experts conduct assessments to ensure compatibility and optimise infrastructure for performance and cost-efficiency. They provide robust security measures, continuous monitoring, and scalable solutions to support growth. Dedicated support and training empower teams for a smooth transition. By leveraging state-of-the-art technologies and practices, such as DevOps and multi-cloud environments, the company ensures a successful, seamless migration to cloud platforms, enhancing business agility and operational resilience.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We prvoide quality assurance and performance testing to provide vital services to ensure software reliability and efficiency. Experts implement automated testing, manual testing, and continuous integration to detect and resolve defects early. Performance testing techniques, including stress, load, and scalability tests, are used to validate system robustness under varied conditions. Comprehensive reports and analytics guide optimization efforts, enhancing user experience. The company offers custom test environments and robust frameworks, ensuring applications meet the highest industry standards. By focusing on user-centric solutions and cutting-edge testing methodologies, they help clients deliver high-quality software tailored to specific business needs.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: -- Buyer Hosting Software: When the buyer hosts the software, the company provides remote support and expertise in incident management to swiftly resolve operational issues. Problem management processes help in identifying and rectifying root causes of recurring problems, while change management ensures seamless software updates and integrations without disrupting the buyer’s operations.; ; -- Hosting by My Organisation: If the software is hosted by the provider, the company delivers end-to-end management including proactive monitoring and maintenance. They handle all incidents, mitigate underlying problems, and manage changes through structured protocols, ensuring high availability and performance consistency.; ; -- Third-Party Hosting: For software hosted by a third party, the company coordinates closely with the third party to manage incidents and resolve problems. They also oversee change management, ensuring that updates and changes by the third-party align with the client’s operational standards and requirements.; In all scenarios, the company emphasises seamless integration, continuous improvement, and strategic alignment with client goals, enhancing reliability and user satisfaction.

Service scope

• Service constraints: UK only operations

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: This is dependant upon SLA
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: Tier 1 (Basic Support): This level handles initial inquiries and common issues, such as password resets or user configuration settings. It often involves a helpdesk.; Tier 2 (Technical Support): More complex issues are escalated to this level, where skilled technicians address problems requiring deeper technical knowledge, such as software bugs or network issues.; Tier 3 (Expert Support): This tier deals with high-level technical challenges, often involving the software's developers or engineers who can provide advanced troubleshooting, code corrections, and solutions to architectural problems.; Tier 4 (Vendor Support): External support from software vendors or specialist third parties for issues beyond the internal team’s expertise, typically involving hardware or highly specialised software problems.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: NPPv3

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  Crunch Analytics is an equal opportunities employer and strives to ensure equallity in all its business practices

Pricing

• Price: £550 to £1,650 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at robin@crunchanalytics.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.