Proventeq Limited
M365 adoption and Change Management Services
Our experienced team of Microsoft 365 adoption and technical specialists put people first, and bring a broad range of industry knowledge and a deep level of Microsoft 365 expertise. All our consultants are Microsoft & PROSCI certified with experience of delivering large scale and complex Microsoft 365 change projects.
Features
- Equip employees with tools and skills for their best work
- Microsoft adoption and technical specialists put people first
- Consultants are Microsoft and PROSCI certified
- Experience delivering large scale complex M365 change projects
- Enable employees when moving to SharePoint Online
- Awareness and Communications Plan
- Communications creation and delivery
- Training needs analysis
- Training delivery
Benefits
- Virtual workshops to develop a communications plan
- Understanding the project goals and objectives
- Persona Mapping & Stakeholder Mapping
- Internal Communications Review
- Understanding the branding and tone of voice
- Training Needs Analysis and develop the Training Plan
- IT Admin, End User, Power User , CxO, accessibility training
- Introductions and how to use M365 applications
Pricing
£605 to £1,375 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at Bids@proventeq.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
1 5 9 9 7 1 8 6 0 9 7 6 3 1 3
Contact
Proventeq Limited
Sarah Churchard
Telephone: 0118 907 9296
Email: Bids@proventeq.com
Planning
- Planning service
- Yes
- How the planning service works
-
We offer a four part process to ensure your end users are equipped with the knowledge to enable new ways of working when you move to M365 and SharePoint Online.
The four components are.
• Awareness and Communications Plan
• Communications creation and delivery
• Training needs analysis
• Training delivery
Awareness and Communications Plan
A series of virtual workshops to develop a communications plan for raising awareness of the move to M365/SharePoint online. The output from the workshops will be a detailed communications plan.
• Understanding the project goals and objectives
• Persona Mapping & Stakeholder Mapping
• Internal Communications Review
• Understanding the branding and tone of voice
Based on the outcomes from the communications plan, we will create the communications that will be delivered across your organisation to create the awareness;
• Executive Email Awareness
• IT Communications Email
• Intranet news articles
• Yammer Campaign Posts
• Awareness Video Creation (min 8 days)
Training needs analysis
We will run a series of workshops to fully understand the training requirement across the organisation. The output from the workshops will be a detailed training plan. The training analysis will determine the most suited training option for the business. - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Microsoft 365
- SharePoint Online
- Teams
- OneDrive
- Viva
- Employee Experience
- UC
- Collaboration
Training
- Training service provided
- Yes
- How the training service works
-
We will deliver training across your organisation, the stakeholders and number of days training to be delivered will be determined in the training needs analysis. Training can be delivered in multiple formats across different stakeholder groups and some examples are shown below.
• IT Admin Training
• End User Training
• Power User Training
• Executive & PA VIP Training
• CxO
• Accessibility Training
The training analysis will determine the most suited training option for the business. - Training is tied to specific services
- Yes
- Services the training service works with
-
- Microsoft 365
- SharePoint Online
- Viva
- Teams
- OneDrive
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- By utilising our SharePoint migration services
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- SharePoint Online
- Teams
- OneDrive
- Microsoft 365
- Viva
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We can provide managed support before, during and after the adoption and change management training services
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Support response times Standard support is available 9 AM to 5:30 PM on week days. Severity 1 - Response time within 4 working hours. Severity 2 - Response time within 8 working hours. Severity 3 - Response time within 16 working hours. Severity 4 - Response time within 24 working hours.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Support response times Standard support is available 9 AM to 5:30 PM on week days. Severity 1 - Response time within 4 working hours. Severity 2 - Response time within 8 working hours. Severity 3 - Response time within 16 working hours. Severity 4 - Response time within 24 working hours.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- DNV Business Assurance
- ISO/IEC 27001 accreditation date
- 26/03/2022
- What the ISO/IEC 27001 doesn’t cover
- N/a
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
As a company, we are using a hybrid work approach where we minimize our office overheads for heating and lighting etc., which also means travel to the office is limited, where applicable. We are limiting our onsite customer visits where possible and deploying best-in-class Digital Workplace productivity tools to deliver our work. This approach enables us to reduce our carbon footprint from excessive commuting to work and customer sites.Covid-19 recovery
As we have progressed through the Covid-19 pandemic, we have followed all Government guidelines. We have deployed new ways of working, continuing a remote working model, so that we can deliver customer projects whilst working remotely. We have provided support and guidance to our employees, including allowing sufficient time to recover from Covid to help support their physical and mental well-being. We have also deployed the best digital workplace tooling to enable remote working and sustainable travel solutions.Tackling economic inequality
As a growing SME, we are creating new job opportunities, at various skill set levels. With our Hybrid working model, we are opening up access to talent across greater areas of the country as we are now not so dependent on close-to-office location. We regularly undertake a skills gap analysis to see what resources we require. We are ISO27001 UK certified to ensure IT Security is managed effectively. Our products for customers provide greater efficiency in the use of data within larger government services and private organizations.Equal opportunity
We are an equal opportunities company. We recruit for knowledge and skills and allow flexibility due to our Hybrid working model. This enables us to have a diversified workforce. We demonstrate respect for each other and ensure fairness of approach in our recruitment and selection processes and all interactions with employees and clients. We have a constant learning culture to enable individuals to enhance their personal skill sets.Wellbeing
We encourage employees to take regular breaks for their wellbeing. We have introduced measures to enhance employee mental health such as organizing virtual coffee break sessions, undertaking regular pulse surveys and Senior Management having regular ‘check-in’ sessions with employees. We have adopted various digital tools to measure and support employee wellbeing. Our products/systems provide efficiencies that enable customers to provide greater support to their employees/users, (e.g. through ensuring more efficient and informed public services).
Pricing
- Price
- £605 to £1,375 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at Bids@proventeq.com.
Tell them what format you need. It will help if you say what assistive technology you use.