Blue Border Limited

ERP Cloud Service Design, Transition and Optimisation

We will work with the customer to procure and deliver a Cloud ERP solution, or upgrade an existing instance. Our extensive experience (ISSC2) ensures we can evaluate the existing market leading cloud or on-premise solutions. We can develop outline (OBC) and full business cases (FBC) and provide Operational Service Management.

Features

• Extensive cross government shared services ISSC2 ERP SOP Cloud experience
• Extensive public and private sector ERP experience
• Can challenge suppliers solutions, implementation plans and license costs
• Can manage both complex on-premise and cloud service migrations
• Can create ERP market trend reports and solution evaluations
• Can evaluate license agreements and usage to maximise benefits
• Can manage user experience, business and cultural change
• Experienced in cloud instances of Oracle Fusion, SAP and Workday
• Can develop outline and full business cases (OBC, FBC)
• We measure benefits realisation and work with business based evidence

Benefits

• We ensure we add value through our significant ERP experience
• We can manage senior stakeholders and business case approvals
• We ensure all stakeholders are aware of risks and benefits
• Evaluation of all solutions in development of financial business cases
• Can map personas, user stories and measure user experience
• We can ensure data migration approach is fit for purpose
• We deliver robust business cases and business benefits
• Can provide end to end service management
• Can perform benefits realisation and supplier evaluation
• Manage business change journey and implementation risks

£500 to £850 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mick@blueborder.co. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

160270013385173

Contact

Mick Stocker
07773159587
mick@blueborder.co

Planning

• Planning service: Yes
• How the planning service works: We work jointly with customers to agree scope and deliverables to deliver the cloud hosting or software services. We will validate the requirement against our expertise and that of the market leading ERP providers.; ; We will ensure that the cloud services provided meet the security standards for the data classification held within the ERP database and review against GDPR legislation.; ; We will recommend the approach and resources required to achieve the business requirements. This will include a collaborative approach and be inclusive of the 3rd party suppliers. ; ; We will ensure all dependencies are captured and managed as part of the programme governance.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We are able to mentor staff and provide 'on the job' training that not only includes industry best practices but adds real world examples to further reinforce learning. ; ; We can also create training aids including documentation and videos to leave with the customer for future use to train or onboard new hires.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We have a team of technical experts who have an in-depth industry knowledge of hosted, fully managed and cloud services. We have assisted in evaluation of hosted versus cloud services advising on benefits, risks and issues. ; ; We have worked with customers and suppliers to evaluate cloud hosting for Oracle Fusion versus a fully managed service offer ensuring that value for money is driven from existing license sets through porting to cloud.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Our delivery is based upon agreed deliverables. We will work with each customer to define the success criteria for these deliverables. ; ; Our open and collaborative governance approach ensures the process of the deliverables are reported and success is openly discussed. ; ; Performance testing is not applicable for our Programme Management service.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CHECK
  • CREST

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: We would require access to the network via customer approved devices.; ; We will work in an open and collaborative manor allowing us to flex to the customers requirement. Therefore we do not see our service as having any other constraints.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Our standard support is acknowledged within 1 business day, response within 48hrs.; ; Our enhanced services provide a response service same business day.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We provide support throughout the Project lifecycle.; ; For Project Management we only have one level of support. We will provide onsite support to work though the issue, identify the rectification steps and then implement and review the outcomes.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Fighting climate change: Blue Border enforce a paper free workplace, ensuring all communications and activity are conducted via mail/online facilities (teams, zoom etc..) where possible, we also strongly encourage the use of technology as an enabler of achieving net zero greenhouse gas emissions which is why Blue Border have used a hybrid/remote working model for many years. As an organisation we recognise the impact unnecessary travel can have on the environment and achievement of wider environmental goals.

  Covid-19 recovery

  Covid-19 recovery: The ways of working post Covid has had a huge impact on the workplace and social interactions, from our perspective in line with the UK we have come to terms with the need to live with COVID and understand this can be extremely difficult for some, who have or are suffering from COVID-19 and are also anxious for themselves and the vulnerability of others. We continue to support individuals with specific requirements to ensure mental wellbeing and promote a good working environment through a number of different activities, which promote healthy well-being and socialisation wherever safe and possible to do so. ; ; We have adopted a mixture of hybrid and fully remote working for colleagues, to allow those the flexibility of working however they feel best and most comfortable as we understand this allows productivity across our organisation. We also understand the constraints COVID-19 can have across PMO/BAU teams at organisations we currently operate, therefore we ensure we provide the best possible service and provide cover wherever needed and possible to ensure there is no detrimental impact to service due to COVID-19.

  Tackling economic inequality

  Tackling economic inequality: By ensuring our employment focuses on personality we employ individuals across different levels of experience, backgrounds and sectors. We offer training and natural progression to ensure we are always in line with recognised policies, frameworks and training. ; ; As part of our professional services Blue Border has experience and knowledge within the cyber security space, allowing us to deliver effectively whilst minimising risk, both financially and in line with GDPR. Our supply chain experience has enabled us to have a clear and defined understanding of the end to end delivery of a contract.

  Equal opportunity

  Equal opportunity: When we look for individuals to join Blue Border, while they need to have the skills and experience to deliver the outcomes, we do not discriminate. We see diversity as a positive addition to the team since this opens up different perspectives and opportunities for all across Blue Border. We focus on personality and ensure that we focus on the wellbeing of that individual as well as providing the necessary tools and experience for all parts of the Blue Border family to succeed.; ; We employ individuals across all skill sets and levels of experience, and support internal progression as we invest in our employees through training and support, which also includes full financial support for any training provided to enhance our individual’s skill sets across recognised qualifications.

  Wellbeing

  Wellbeing: Blue Border recognises the importance of positive health, both physical and mental and well-being within the workplace, we are an open workforce where we encourage each other to talk openly about how we are feeling and recognising where support is required, the team is referred to as the Blue Border Family where we openely look out for one another. This can be shown through ongoing consultations between individuals and the Blue Border partners, team days where we look to socialise and support eachothers well-being outside of the office. ; ; Where possible and safe to do so, we encourage socialisation and integration with the PMO/business change teams that we operate in, we find this influences our support networks and communities, our experience of this has positively influenced the contracts that we have worked within.

Pricing

• Price: £500 to £850 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mick@blueborder.co. Tell them what format you need. It will help if you say what assistive technology you use.