Caution Your Blast Ltd

Artificial Intelligence Services

Our AI consulting services combine our deep industry and domain expertise, AI cloud technology, and an experience-led approach. ​We designed and implemented the first public-facing service to use LLM technology for the UK government. Our team can support you to safely and robustly leverage this important cloud-based technology innovation.

Features

• Strategic AI opportunity scanning and roadmapping
• AI readiness data and technology audit
• Custom AI solution engineering including prompt engineering
• AI governance and compliance frameworks
• Operational AI integration and interface development
• AI scalability and performance engineering
• Sustainable AI lifecycle management
• Analytic insights and impact quantification
• Cognitive change management and adoption
• Customer contact AI transformation

Benefits

• Identification of the opportunities for using AI and LLMs
• Significant reduction in contact centre inbound enquiries
• Higher customer satisfaction due to speed and accuracy of help
• Reduced costs of operating AI powered services
• Upskilling and support for your internal teams
• Reduced back-office case handling
• Fast design and implementation of new and improved services

£650 to £1,400 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ben@cautionyourblast.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

160935599340611

Contact

Ben Stewart
+44 (0)7823443844
ben@cautionyourblast.com

Planning

• Planning service: Yes
• How the planning service works: We will support you in planning your use of AI and LLM cloud services, their hosting, and, or software services needed, to meet your objectives. ; We:; 1. establish a lean canvas to map your business model and service value and use this as a baseline communication tool to gain alignment across all stakeholders.; 2. learn about your challenges, capabilities, objectives, and desired outcomes as measurable key results.; 3. consider further research with users and analysis of your business data to gain insights into the proposed cloud solution or software services.; 4. identify and agree on the scope of the cloud hosting and, or, software service implementation work to be done.; 5. identify external dependencies and concurrency in work that need to be closely managed.; 6. create a lean agile outcome-based roadmap with you highlighting short-term task details (now), medium-term activities (next), and longer-term goals (then).; 7. capture and map the approvals, assurances, and certifications required through each phase of implementation; 8. create a register of risks and assess these with you, taking note of which risks will require active mitigation and agreeing on the strategy for these.; 9. provide documentation and tooling for managing the implementation
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: When working with you we will consider each of the following factors to provide a thorough and professional service that addresses hurdles and optimises your use of cloud-based AI: Assessment and Planning; Choosing the Right Cloud Model; ; Security and Compliance; Data Governance and Privacy; Vendor Selection; Implementation Strategy; Training and Change Management; Business Continuity and Disaster Recovery; Performance Monitoring and Optimisation; Support and Maintenance; Legal and Financial Considerations
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We provide quality assurance and performance testing of cloud-based AI LLMs with a commitment to thorough testing, continuous monitoring, and evaluation against objective and subjective criteria. The goal is to maintain high trust in the AI system's ability to perform as expected, securely, ethically, and fairly across all use cases. This includes: ; Model Validation and Testing;; Data Quality Assurance;; Performance Benchmarking; ; Scalability and Stress Testing; ; Security Assurance; ; Bias and Fairness Evaluation; ; Robustness and Edge Case Analysis; ; Continuous Integration/Continuous Deployment (CI/CD); ; User Acceptance Testing (UAT); ; Documentation and Artifacts; ; Version Control;; Failover and Recovery Testing; ; Lifecycle Management.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: We routinely provide 2nd/3rd line technical support for the software we develop.; Support is provided by email only, during UK business hours, on a best-endeavours basis, unless otherwise agreed with you. ; Alternative models of support are available but can vary greatly depending on the actual service and business needs

Service scope

• Service constraints: No constraints

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Support levels: We provide 2nd and 3rd line technical support during UK business hours.; Support costs are defined as a team rate and vary according to the scope of the solution we are supporting. Pricing will be set per engagement.; We provide a client account manager under each client contract.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 09/07/2024
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • Assured to ISO27001:2013
  • Assured to ISO 9001:2015

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  We have an existing working relationship with a social enterprise that provides free coding courses to women and non-binary people across the UK. Work we undertake for the UK government via G-Cloud allows us to sponsor and bring young women into technology positions using this scheme.

Pricing

• Price: £650 to £1,400 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ben@cautionyourblast.com. Tell them what format you need. It will help if you say what assistive technology you use.