Netpremacy Limited

Asset Panda via Netpremacy

Asset Panda is a highly configurable fixed asset tracking system that works the way you do. Full action histories, warranty information, user manuals, photos, provide information from purchase to disposal With the right fit, you can enforce compliance, improve data integrity, and eliminate time-wasting duplicate processes.

Features

• One system of record for easy compliance
• smooth audits of your technology
• Asset kitting - bundle equipment
• Quickly validate your data with a streamlined audit process
• Get reliable data accuracy with audits
• Unlimited fields and configuration
• Intuitive interface functions
• Define user based templates
• Track assets online or through mobile App
• Attach photos, manuals, warranties to asset

Benefits

• Get faster access to your records and lifecycle information
• Schedule automated reports on licence expirations
• Scan barcodes on your device to look up asset records,
• Simplify repair requests, fulfillment, and scheduling
• Maximise budgets with well maintained equipment
• Check out and returns to deploy assets
• Enforce accountability through signature capture
• User specific views
• Import data from other systems
• Use sortable columns to find what you need

£83.00 a unit a month

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at aeden@netpremacy.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

162358745653091

Contact

Andrew Eden
0113 366 2008
aeden@netpremacy.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: Cloud based EC2 hosting with S3 storage, backed by Amazon's global network security procedures
• System requirements:
  • A modern web browser is required
  • Mobile App for Android or iOS

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Our solution is fully cloud based and we offer comprehensive remote support. Should you require onsite support, Netpremacy will be able to work with you on the best solution.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Netpremacy provides both onsite and online training based on customers requirements and needs. We also provide a wide range of user documentation as well as an online user community forum.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • Other
• Other documentation formats:
  • Videos
  • Online user community
• End-of-contract data extraction: When the contract ends, users will be able to extract their data. All customer data is destroyed upon account termination.
• End-of-contract process: The service will terminate at the end of the contract if the customer wishes to exit the service

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Windows
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: One of the biggest advantages of the Asset Panda system is the integrated barcode scanning function included in the mobile app. Any user with a mobile device can quickly search, update and maintain asset records to improve the accuracy of your data.
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: Yes
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: No

Scaling

• Independence of resources: Asset Panda’s software and data are securely hosted by Amazon Web Services (AWS) EC2 and S3. Scaling is via AWS.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Asset Panda

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with another standard
  • Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Asset Panda users are able to easily export their data from the online portal using the rich reporting options provided
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • XLS
  • PDF
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • XLS
  • XLSX

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Asset Panda’s software and data are securely hosted by Amazon Web Services (AWS) EC2 and S3.; SLAs are via AWS
• Approach to resilience: Asset Panda’s software and data are securely hosted by Amazon Web Services (AWS) EC2 and S3.
• Outage reporting: Our engineers continuously monitor systems, metrics and alarms. Customers are also notified if affected by the outage and when the issue is resolved, what the issue was and how it was resolved.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
• Other user authentication: SSO integrations to enable 2FA
• Access restrictions in management interfaces and support channels: User passwords must contain at least one number and one letter and have a length between 8 and 20 characters.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: You control when users can access audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: You control when users can access audit information
• How long supplier audit data is stored for: Between 6 months and 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: PCI DSS compliant

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: CSA CCM version 3.0
• Information security policies and processes: Asset Panda’s software and data are securely hosted by Amazon Web Services (AWS) EC2 and S3. Data exchange uses a 256 bit encryption SSL.; User passwords must contain at least one number and one letter and have a length between 8 and 20 characters.; Asset Panda’s payment system is PCI DSS compliant.

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: Asset Panda’s software and data are securely hosted by Amazon Web Services (AWS) EC2 and S3. Data exchange uses a 256 bit encryption SSL. and AWS manage the configuration and change management processes.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Asset Panda’s software and data are securely hosted by Amazon Web Services (AWS) EC2 and S3. Data exchange uses a 256 bit encryption SSL.
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Asset Panda’s software and data are securely hosted by Amazon Web Services (AWS) EC2 and S3. Data exchange uses a 256 bit encryption SSL.
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: Asset Panda’s software and data are securely hosted by Amazon Web Services (AWS) EC2 and S3. Data exchange uses a 256 bit encryption SSL.; Processes are created for common events and incident reports provided

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Environment KPI:; We ensure each of our physical office locations has at least one “green ambassador” who is empowered within the business to educate, inform, define and shape our environmental policies for each of our physical locations to enable the business to achieve increased performance year on year; Some of the key ways we drive environmental sustainability within Netpremacy are:; We integrate environmental concerns into our decision-making and resultant activities via our green ambassadors.; We dispose of electrical items either to the second user market or in accordance with current WEEE recycling directives where reuse is not possible.; We minimise travelling with the use of improved collaborative technology (we are Google business) and complementary Company policy. We also provide secure bike storage to encourage eco-friendly methods of travel for our employees.; We minimise waste and reuse/recycle as much as possible. We recycle on a weekly basis, with recycling stations at each desk pod and kitchen within the Leeds office.; We recycle/reuse ink cartridges, using a charitable recycling service which benefits both charitable organisations and the environment.

  Tackling economic inequality

  Local Business & Economy:; Providing work opportunities for small, medium, micro-sized businesses, social enterprises and minority owned businesses ; Procuring goods and services locally where possible ; Supporting small, medium, micro-sized businesses, social enterprises and minority owned businesses to improve capability and grow sustainably

  Equal opportunity

  Employment and Skills: ; Enabling local people to obtain the skills needed to access employment ; Providing our employees with new skills for the future ; Creating employment opportunities within the communities that we work ; Removing barriers to employment in the information technology industry for underrepresented and disadvantaged groups ; Offering employment opportunities to those who serve or have served in our armed forces; Employment and Skills KPI; We ensure that our staff collectively attain at least 10 industry recognised certifications per annum.

  Wellbeing

  At Netpremacy we create infrastructure, support communities and enable growth to deliver community benefits and additional social value. We assist our customers to maximise social, economic and environmental wellbeing of local communities in accordance with The Public Services (Social Value) Act 2012, The Procurement Reform (Scotland) Act 2014 and The Wellbeing of Future Generations (Wales) Act 2015.

Pricing

• Price: £83.00 a unit a month
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: 30 day free trial of the standard service is available. Please register for this service with Netpremacy if interested.

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at aeden@netpremacy.com. Tell them what format you need. It will help if you say what assistive technology you use.