COHESION MEDICAL LTD.

COHESION Digital Women's Health Solution

COHESION Care Wallet enables patients to securely share data with a flexibly configured cloud-based Digital Women's Health Service allowing improved care planning, remote monitoring and service feedback to deliver better outcomes and patient experiences. COHESION has a proven track record with the NHS across the UK.

Features

• Digital solution helps patients manage and own their health record.
• Configurable cloud-based services platform with integrated patient mobile/cloud application.
• Identity verified by NHS-Login with Multi-Factor Authentication (MFA).
• Integrates multiple PROMs, images and test results.
• Integrates multiple remote monitoring smart devices.
• Connects multiple services with case management and circles of care.
• Supports care planning, communication and self-management tools.
• Open-data-architecture with interoperability standards, APIs and GDPR-compliant consent model.

Benefits

• Builds care pathways moving burden from acute setting to community.
• Supported Self-Management with patient access to own health data.
• Integrate remote monitoring from home with smart devices.
• Design more flexible MDT workflows.
• Service triaging to reduce need for face-to-face consultations.
• Increase patient-centred care with co-produced care planning.
• More appropriate interventions with better medicines management and clinical outcomes.
• Open Data Architecture with interoperability and APIs standards.
• GDPR compliant consent model with privacy by design.

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at euan.cameron@cohesionmedical.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

162989185848880

Contact

Euan Cameron
01416119686
euan.cameron@cohesionmedical.com

About your service

• Service categories:

  Applications

  Production and operations

  Service industry and public sector operations

  • Healthcare
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Electronic Patient Record (EPR) systems.
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: No constraints.
• System requirements:
  • Modern industry-standard web browsers.
  • Personal computer devices must be supported OS.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Standard Business hours 9am-5pm Monday-Friday with weekend availability. Response times vary from 2 hours for critical, working day for urgent, 2 working days for non-urgent requests.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: In progress testing.
• Onsite support: Yes, at extra cost
• Support levels: COHESION provides flexible Service Level Agreement (SLA) supported by the Microsoft-Azure stack to guarantee 99.9% availability. COHESION provides a support desk as a first-line response to users. Customers have access to an account manager as their main point of contact.; Customers can adopt a standard Time to Response (TTR) - Critical Response: 4 Business Hours. Non-Critical: 24 Business Hours. Availability: Mon-Fri, 9am-5pm, GMT. Response Times at weekends and public holidays are treated as Non-Critical. Or customers can utilise a Time To Response (TTR) times levels categorised by service request Priority:; P1: Urgent: 1 hour; Service loss for all users or severe degradation resulting in an inability to; function;; P2: High: 4 hours; Service impaired for a number of users resulting in improper functioning;; P3: Medium: 8 hours; Service available but functioning at less than optimal system; performance; P4: Low: 24 hours. Change requests.; COHESION will agree SLA response times with each client to suit their needs and requirements. COHESION will refund service credits agreed to customers where the solution is less than the agreed availability.; ; Standard support hours are 09:00 to 17:00 (UK time), Monday to Friday. Support hours for out-of-hours, weekends, public and bank holidays are negotiated separately.
• Support available to third parties: Yes
• AI chatbot: No

Onboarding and offboarding

• Getting started: COHESION offers On-Boarding Installation service for new customers including: Setup and Configure, Testing and Validation, Self-Learning (User Guides and videos) and Train-the-Trainer courses which can be delivered remotely or on premise.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: At contract end, COHESION offers off-boarding tailored to customer requirements including data export and 30 days provided to complete hand-off before software is closed and any data is formally destroyed unless formally requested to archive data and make system inactive. No other additional costs included. COHESION will work with the customer to ensure a smooth transition to a new provider. Once this has been completed COHESION will delete the data from its platform.
• End-of-contract process: At contract end, COHESION offers off-boarding tailored to customer requirements including data export and 30 days provided to complete hand-off before software is closed and any data is formally destroyed unless formally requested to archive data and make system inactive. No other additional costs included. COHESION will work with the customer to ensure a smooth transition to a new provider. Once this has been completed COHESION will delete the data from its platform.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • ChromeOS
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Minimal differences. Desktop service is less dependent on varying mobile device suppliers and OS.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: Modern industry-standard web browser interface using desktop/laptop/tablet device access for service providers. Can be configured to operate with Single Sign On (SSO) login.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: Over 10 years of Health Care Professional (HCP) user-testing. Some testing with text readers for users with visual impairment.
• API: Yes
• What users can and can't do using the API: COHESION provides service APIs using RESTful and SOAP based web service interfaces over HTTPS to enable application to application communications allowing authorised clients to read and write data using a range of data models and messaging standards such as OpenEHR and HL7 FHIR. The services support a number of different authentication and authorisation options including BasicAuth, OAuth2 and mutual SSL certificate based authentication.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: COHESION solutions are designed to be configurable, flexible and scalable to meet customer localised needs during service and user setup. Organisation, service and user setup and configuration of dashboards, records and data components can all be done by the customer or by COHESION on behalf of the customer through configuration tools within the solution management area by permissioned system administrators.

Scaling

• Independence of resources: COHESION protects customers from disruptive impacts through a combination of multi-tenant isolation controls, Azure-native scaling and continuous performance management. The service is hosted on Microsoft Azure (UK South) and uses logical tenant and data segregation, autoscaling, load balancing, and monitoring/alerting to ensure performance remains stable during demand peaks. This supports our 99.9% availability SLA.

Analytics

• Service usage metrics: Yes
• Metrics types: COHESION solution provides real-time data dashboards that can be easily configured by users to reflect a wide range of business, service, staff and service-user KPIs from a library of data visualisation components. If a metric is required that is not in the current KPI library this can be added on request.
• Reporting types: Real-time dashboards
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Users have print PDF and export data (CSV) functions within the solution. System admins have access to a Data Admin Management module for importing or exporting data from the solution.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

• Guaranteed availability: COHESION provides flexible Service Level Agreement (SLA) supported by the Microsoft Azure stack; to guarantee availability of 99.9%. COHESION provides a support desk as a first line response to users. Customers can adopt a standard Time to Response (TTR) - Critical Response: 4 Business Hours. Non-Critical: 24 Business Hours. Availability: Mon-Fri, 9am-5pm, GMT. Response Times at weekends and public holidays are treated as Non-Critical. Or customers can utilise a Time To Response (TTR) times levels categorised by service request Priority:; ● P1: Urgent: 1 hour; Service loss for all users or severe degradation resulting in an inability to function;; ● P2: High: 4 hours; Service impaired for a number of users resulting in improper functioning;; ● P3: Medium: 8 hours; Service available but functioning at less than optimal system performance; ● P4: Low: 24 hours. Change requests.; COHESION will agree SLA response times with each client to suit their needs and requirements. COHESION will refund service credits agreed to customers where the solution is less than the agreed availability.
• Approach to resilience: Service Data Backup and Restore is on Microsoft Azure UK Data Centre and managed by COHESION who work with customers to define appropriate backup regimes and where necessary restore from data; backup.; ; COHESION is ISO 27001 and ISO 9001 compliant with business continuity plans, disaster recovery and major incident policies and provides a customer account manager as the central point of contact with the customer covering:; ● Business Continuity Plan (BCP) in place which sets out how the company will effectively manage significant risks and enable efficient return to business as usual following occurrence of a significant event to enable delivering services to our customers.; ● Disaster Recovery Plan (DRP) which sets out the systems and processes in place to enable effective implementation of the Business Continuity Plan to enable COHESION to respond to significant events or disasters.; ● Data Security Framework as part of GDPR for identifying, evaluating, treating and reporting on security vulnerabilities. Regular risk analysis, threat modelling and vulnerability scanning to identify security weaknesses and ensure mitigation in place to protect from breaches.; ; COHESION regularly performs patches to its services based on the recommendations of software manufacturers. COHESION runs frequent training sessions on emerging internet security threats.
• Outage reporting: Service outage reports are provided to customers by email alerts.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: User access and permissions model uses Role-Based Access Controls (RBAC) and Attributes-Based Access Controls (ABAC) to restrict access in management and users interfaces as well as support channels.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: COHESION confirms the following compliance:; ● ISO 9001:2015 Quality Management Systems certified; ● ISO 27001:2022 Information Security Management Systems certified; ● Cyber Essentials and Cyber Essentials Plus certified; ● NHS login integration as National Service Delivery Partner approved; ● Digital Technology Assessment Criteria (DTAC) approved; ● Digital Security and Protection Toolkit (DSPT) approved; ● GDPR compliant
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: COHESION is ISO 27001:2022 and ISO 9001:2015 compliant and maintains a systematic approach to Change Management to effectively deal with requests for change, addressing risks and to capitalise on opportunities involving adapting to the change, controlling the change and effecting the change. Changes proposed are reviewed, authorised, tested, implemented and released in a controlled manner and the status of each proposed change is monitored. COHESION performs updates to its SaaS solutions on a monthly basis and performs all changes out of hours so that there is minimal impact on users.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: COHESION performs updates to its SaaS solutions on a monthly basis and performs all changes out of hours so that there is minimal impact on users. Data Security Framework as part of GDPR for identifying, evaluating, treating and reporting on security vulnerabilities. Regular risk analysis, threat modelling and vulnerability scanning to identify security weaknesses and ensure mitigation in place to protect from breaches. COHESION regularly performs patches to its services based on the recommendations of software manufacturers. COHESION runs frequent training sessions on emerging internet security threats.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: COHESION runs frequent training sessions on emerging internet; security threats.Data Security Framework as part of GDPR for identifying, evaluating, treating and reporting on security vulnerabilities. Regular risk analysis, threat modelling and vulnerability scanning to identify security weaknesses and ensure mitigation in place to protect from breaches. COHESION regularly performs patches to its services based on the recommendations of software manufacturers.
• Incident management type: Supplier-defined controls
• Incident management approach: COHESION provides a support-desk as a first-line response to users. ; ; Customers can adopt standard Time to Response (TTR) - Critical Response: 4 Business Hours. Non-Critical: 24 Business Hours. Availability: Mon-Fri, 9am-5pm. Weekends and public holidays are treated as Non-Critical. ; ; Or customers can utilise Time-To-Response (TTR) levels categorised by service request Priority:; P1-Urgent: 1 hour; Service loss for all users or severe degradation resulting in an inability to function;; P2-High: 4 hours; Service impaired for a number of users resulting in improper functioning;; P3-Medium: 8 hours; Service available but functioning at less than optimal system performance; P4:-Low: 24 hours. Change requests.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Solution functionality is configurable to user needs as a free version. Functionality is restricted to agreed needs for testing. Time period is negotiable for testing.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 5%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 5%
• Between £1,000,001 and £2,500,000: 5%
• Between £2,500,001 and £5,000,000: 5%
• Over £5,000,001: 5%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau Ltd.
• ISO/IEC 27001 accreditation date: Wednesday 10 December 2025
• What the ISO/IEC 27001 doesn’t cover: IN-Scope: Digital health software solutions and support for citizens, employers, social care, healthcare and life science markets within the UK.; ; No exclusions listed in our Statement of Applicability (SOA).
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: British Assessment Bureau Ltd.
• ISO 9001 accreditation date: Wednesday 10 December 2025
• What the ISO 9001 doesn’t cover: IN-Scope: Digital health software solutions and support for citizens, employers, social care, healthcare and life science markets within the UK.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 189b8b72-070c-40b8-8b08-7e1171e2a43b
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: D59fd866-5a07-44de-b9c5-acb720cc5762
• Other security certifications: Yes
• Any other security certifications: NHS Digital Security Protection Toolkit (DSPT)

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at euan.cameron@cohesionmedical.com. Tell them what format you need. It will help if you say what assistive technology you use.