Influential Software

Microsoft Licences including 365 Business Premium, Power BI, Office365, E3 and E5

Microsoft Office 365 is the de-facto complete modern workplace solution; including Word, Excel, PowerPoint, Power BI, Sharepoint and other office tools. Licensed on a per-user per-month basis.

Licence packages can include Microsoft 365 Business Standard, Business Premium, Defender, Teams, Dynamics, Office365, PowerBI, Windows365, E3, E5, F1, F3, F5 and more

Features

• Word
• Excel
• PowerPoint
• Teams
• Power BI
• Outlook

Benefits

• Office productivity
• Universal Compatibility
• Cloud Native
• Lower TCO (reduced resources and time to value)
• Business agility

£4.50 a licence a month

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andy.richardson@influentialsoftware.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

164699900179243

Contact

Andy Richardson
02078621122‬
andy.richardson@influentialsoftware.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: None - industry standard
• System requirements: Supports wide range of browsers

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Support is available with <= 1 hour response time during UK office hours.; ; At weekends by special arrangement only.; ; Microsoft support also available 24/7 as back-up
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: To accommodate your application integration and data management needs, Boomi provides three levels of support: Standard, Premier, and Premier Plus.; • Standard—Standard support is included at no charge with all Office subscriptions.; • Premier—Premier support is available for all customers. The cost of Premier support is 25% of the total annual subscription price, including extra data source connections, add-ons, and upgrades.; •
• Support available to third parties: No

Onboarding and offboarding

• Getting started: A wide range of online training is available. Additional on-site training can be provided if needed, usually in the form of workshops. Additional support is available in the form of consultancy eg the Boomi Jump Start package
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Customer data is held in customer applications, rather than boomi which is an integration platform
• End-of-contract process: At the end of the contract the integration platform will no longer continue to be accessible to the customer. No action is required to be undertaken by the customer.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: The API offers programmatic access to a range of capabilities that are available in the toolset. Very detailed documentation of capabilities and methods is available from Microsoft.
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: No
• Customisation available: No

Scaling

• Independence of resources: Please refer to the latest information from the vendor

Analytics

• Service usage metrics: Yes
• Metrics types: There are number of dashboards offering activity information.
• Reporting types:
  • API access
  • Real-time dashboards

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Microsoft

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: No
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: CSV and other types of export, dependent on the service type.
• Data export formats:
  • CSV
  • Other
• Data import formats: Other
• Other data import formats: Any format supported through the application connectors

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: Please refer to the latest information from the vendor
• Data protection within supplier network: Other
• Other protection within supplier network: Please refer to the latest information from the vendor

Availability and resilience

• Guaranteed availability: Please refer to the latest information from Microsoft
• Approach to resilience: Please refer to the latest information from Microsoft
• Outage reporting: Please refer to the latest information from Microsoft

Identity and authentication

• User authentication needed: Yes
• User authentication: Other
• Other user authentication: Via the User Management Console
• Access restrictions in management interfaces and support channels: Via the User Management Console
• Access restriction testing frequency: Less than once a year
• Management access authentication: Other
• Description of management access authentication: Single Sign On

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: Please refer to the latest information from Boomi

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Please refer to the latest information from Microsoft
• Information security policies and processes: Please refer to the latest information from Microsoft

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Please refer to the latest information from Microsoft
• Vulnerability management type: Undisclosed
• Vulnerability management approach: Please refer to the latest information from Microsoft
• Protective monitoring type: Undisclosed
• Protective monitoring approach: Please refer to the latest information from Microsoft
• Incident management type: Undisclosed
• Incident management approach: Please refer to the latest information from Microsoft

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  Tackling economic inequality

  Tackling economic inequality

  By providing all of our software at the very lowest price to the public sector, we are ensuring that savings are available vs. list price that can be redistributed elsewhere into areas that help to tackle economic inequality

Pricing

• Price: £4.50 a licence a month
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: 30 day free trial

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andy.richardson@influentialsoftware.com. Tell them what format you need. It will help if you say what assistive technology you use.