LEIGHTON CORPORATION LIMITED

Business Analysis

Offering comprehensive business analysis services, we facilitate digital transformation and cloud solution delivery. Our experienced analysts excel in eliciting requirements, process re-engineering, crafting user stories and ensuring stakeholder satisfaction through agile delivery and insightful business process optimisation for successful integrated solutions.

Features

• Comprehensive analysis for digital transformation and cloud solution development.
• Experienced analysts excel in precise requirement elicitation and analysis.
• Process re-engineering to streamline and optimise workflows.
• Crafting user stories for clear, actionable development objectives.
• Stakeholder satisfaction ensured through agile, responsive service delivery.
• Process optimisation for efficiency.
• Integrated solution development aligning technology with business goals.
• Agile methodology for flexible, iterative project management.
• Data analytics providing insights for informed decision-making.
• Measurement: Benefits realisation to measure and ensure project success.

Benefits

• Facilitates digital transformation for modern, efficient business operations and services.
• Cloud solution expertise ensures seamless transition to cloud-based infrastructures.
• Elicits precise requirements for tailored, effective business solutions.
• Streamlines workflows through expert process re-engineering for optimal efficiency.
• Crafts actionable user stories for clear development direction and focus.
• Ensures stakeholder satisfaction with responsive, agile service delivery.
• Optimises processes for enhanced organisational efficiency and productivity.
• Aligns technology with goals for cohesive, integrated solution development.
• Provides data-driven insights for strategic, informed decision-making.
• Measures project success with thorough benefits realisation analysis.

£470 to £1,475 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@leighton.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

165047460966285

Contact

Claire Cundill
07923105220
hello@leighton.com

Planning

• Planning service: Yes
• How the planning service works: Each engagement provides unique circumstances, including constraints, risks, culture, and requirements that must be considered. We work together with you to understand your organisation to tailor our analysis appropriately. We understand the vision, possibilities, misconceptions and potential pitfalls of cloud computing and our consultants can be utilised to enhance your capability and deliver your cloud based business goals.; ; Our services fit in with agile and waterfall and cover modern agile analysis techniques alongside modern software engineering and traditional 'systems analysis'. Whether this is to decommission a legacy solution or to provision a new software product, we always focus on the end goal.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We can provide training in some or all of these services if appropriate.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality is non-negotiable, and in the testing phase, we rigorously validate every element of your application. Leveraging a robust QA process and a seamless CI/CD pipeline, we ensure that your application not only meets but exceeds expectations. From alpha testing to customer-involved beta testing, quality assurance is paramount.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security design
  • Security testing
• Certified security testers: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
• How the support service works: We stand by your side, offering ongoing support, addressing issues promptly, and implementing updates or enhancements.

Service scope

• Service constraints: No

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Our support team will strive to provide an initial response to any support request within a specified timeframe, based on your support agreement. The initial response will be acknowledgement of the issue and that a member of the support team is looking into the issue for you. Where possible, an estimated timeframe for a resolution will be provided.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 A
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Level 1 – Technical Maintenance ; • All projects should have this from a security and resilience point of view.; • Strategic updating of software to latest patched versions.; • Assess application against best practice.; • Prioritise findings by criticality and amend with in time capacity available; ; Level 2 - Technical Maintenance and SLO Support ; • All the above with SLO.; ; Level 3 - Extended Technical Maintenance + Feature Enhancement ; • All the above with extra time to work on backlog and include feature enhancement.; ; Level 4 - Complete Support and Feature Enhancement ; • All the above, with utilisation increased to increase scope of feature enhancement.; ; Level 5 - Team Utilisation, Full Sprint Team, Custom Costing ; • If support is continually above the cap required for level 4, we would suggest a custom level of support is required.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: 12/05/2021
• What the ISO/IEC 27001 doesn’t cover: N/a
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Wellbeing

  Fighting climate change

  Our approach to fighting climate change focuses on various aspects, including guidelines, sustainable practices, and employee engagement. We prioritise reducing emissions, optimising energy use, and promoting recycling. We are committed to minimizing our environmental impact and fighting climate change. ; ; • Guidelines and Standards:; ; Our reports and processes adhere to ISO and ITIL standards. We focus on reducing travel by prioritising web-based meetings. Our office building meets emission reduction requirements ; ; • Sustainable Purchasing:; ; Computers purchased comply with environmental and energy-saving standards.; ; • Environmental Impact Areas:; ; Leighton’s environmental impact is limited to. Limited employee commuting as we operate remote working first. Travel to customers, partners, or events.; o Energy consumption in offices.;  Business travel.;  Paper consumption and waste.; o Mitigation Steps:;  Encourage public transport for commuting and business travel.;  Implement a paperless office policy and participate in recycling programs.;  Optimize energy consumption in our office.; o Reduce hardware and IT infrastructure through virtualization.;  Manage disposal/recycling of IT equipment.;  Implement emission-critical car policies.

  Wellbeing

  As we continue to grow, we continue to invest in supporting our colleagues physical and mental health and well being. At a companywide level we provide all employees with:-; ; • Access to our Employee Assistance Programme (EAP), providing mental and physical health and well being support 24/7.; • Dedicated Colleague Experience Partners that provide hands on support and pastoral care. ; • Virtual events, Community Days and On You sessions that keep colleagues connected and prioritise support where they tell us they need it. ; • Healthier travel option including Cycle to Work schemes and an electric vehicle salary sacrifice scheme, which also has positive environmental impacts.; • Health and safety policies outlines within our Company Handbook.

Pricing

• Price: £470 to £1,475 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@leighton.com. Tell them what format you need. It will help if you say what assistive technology you use.