Identity E2E

AWS Cloud Migration

IdentityE2E's AWS Cloud Migration service helps customers plan, design, prepare, and migrate applications, workloads, and data to the AWS cloud using proven methodologies. We ensure adherence to AWS Well-Architected principles and best practices during the migration process, resulting in a secure, well-architected, and easy-to-operate environment on AWS

Features

• Comprehensive assessment and planning for seamless cloud migration
• Leveraging AWS Migration Acceleration Program (MAP) for optimised migration
• Expertise in migrating complex workloads and legacy applications
• Minimising downtime and ensuring business continuity during migration
• Implementing best practices for security, compliance, and governance
• Optimising costs through right-sizing and AWS cost optimisation
• Modernising applications to leverage AWS native services and features
• Providing knowledge transfer and training for your IT team
• Post-migration support and continuous optimisation of your AWS environment
• Jezero Secure Landing Zone Accelerator implementation

Benefits

• Increased scalability and flexibility to accommodate business growth
• Significant cost savings compared to on-premises infrastructure
• Enhanced security posture with AWS's robust security features
• Improved reliability and resilience through AWS's global infrastructure
• Faster time-to-market for new applications and services
• Simplified IT management, allowing focus on core business objectives
• Access to a wide range of AWS services and tools
• Improved collaboration and productivity with cloud-based tools
• Future-proofing your IT infrastructure with AWS's continuous innovation
• Ability to quickly adapt to changing business requirements

£250 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at framework.contracts@identitye2e.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

165132625228596

Contact

Peter Wales
02036420195
framework.contracts@identitye2e.com

Planning

• Planning service: Yes
• How the planning service works: We have a comprehensive, tried and tested planning model to securely onboard enterprise clients to the AWS cloud. We use our own processes and the AWS Migration Acceleration Programme (MAPS) services tailored to customer needs utilising existing infrastructure as code automation to enable a rapid establishment of secure cloud capability based on best practice cloud principles based around the AWS Well-Architected framework. Our team will work with clients to agree the plan and work through the backlog to deliver the desired outcomes.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • AWS LZA
  • AWS LZA-TSE
  • AWS Public Cloud
  • AWS PALZ
  • AWS Control Tower / Organisations
  • AWS Sovereign Cloud

Training

• Training service provided: Yes
• How the training service works: We are happy to provide Training and Knowledge Transfer to Civil Servants working with us on the service.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We are experts at migrating legacy service and data to the AWS cloud including over 10 billion data records for one of our large public sector clients. We can advise and implement connectivity and tooling required to ensure a smooth and safe transition compliant to NCSC cloud principles from private clouds or part of a hybrid cloud model. We can also leverage the AWS Migration Acceleration Programme to reduce the costs of any migration to AWS
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • AWS
  • Hybrid

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We work with our clients to recommend an approach tailored to their requirements, risk appetite, technology and cloud choices. Our approach is centered around the core of test automation for both functional and non-functional testing so that teams are able to get feedback and iterate fast. Our QA test service includes Unit / CIT / System / SIT / CBT / Exploratory / Security / Accessibility / Performance and SRE testing as well as cloud infrastructure testing using: Checkov Infracost Terraform Test Pre-commit Inspec In addition we are able to offer mature non-functional resilience testing using chaos and synthetic observability testing using SRE techniques.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We provide a range of ongoing support services covering L1, L2, L3 and L4 both onshore and offshore options as applicable. We can provide AWS Well Architected Reviews as well as security deep dives against global compliance standards and FinOps cost optimisation reviews. Our service design methodology ensure a high quality service tailored to our customers needs.

Service scope

• Service constraints: Service constraints are covered in our Terms and Conditions document included as part of our submission.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: By agreement with client. 1 hour response possible.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: Support levels can be tailored as agreed with the client but typical support levels for incidents are based around a priority order as follows: P1 (Service down or data loss) - Response within 30 mins, Target Resolution within 2 hours for 95% of all incidents raised. P2 (Major degradation in service) - Response within 30 mins, Target Resolution within 4 hours for 95% of all incidents raised. P3 (Partial degradation in service) - Response within 2 hours, Target Resolution within 24 hours for 95% of all incidents raised. P4 (Minor issue) - Response within 24 hours, Target Resolution within 7 days for 95% of all incidents raised.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We are committed to playing our part to fight climate change and protect the environment. We have a carbon reduction plan aligned to the government objective to achieve Net Zero emissions. Our fighting climate change / pro-environment measures include: • Reduce carbon emissions by replacing our company car fleet with fully electric vehicles • Avoid unnecessary travel by encouraging remote working / online meetings when possible and supporting principle of localisation • Avoid wasted heating and lighting impacts by continuing with managed office strategy • Produce little to no waste in our business activities by continuing our commitment to a paperless office • Build awareness amongst our workforce of the impact of their decisions on our journey to Net Zero • Conduction emissions monitoring and reporting in the yearly update to our Carbon reduction plan • Influencing employees to set their own carbon reductions targets in line with our commitment to achieving Net Zero

  Tackling economic inequality

  In order to create employment and training opportunities particularly for those who face barriers to employment and/or who are located in areas of economic inequality, IdentityE2E focusses on and supports the following: • AWS re/Start workshops for those retraining, including those who face barriers to employment, such as prison leavers • Remote working, enabling those located in deprived areas to more readily access employment opportunities • Measures to ensure equality and accessibility • Educational attainment, including training schemes that address skills gaps and result in recognised qualifications • Promotion of awareness of recruitment opportunities, relating to known skills shortages or in high growth sectors • Mentoring, CV advice, interview practice, careers guidance and volunteering opportunities to support in-work career progression and development, including into areas of known skills shortages and high growth • Apprenticeships, work placements • Recruitment practices and employment conditions to attract candidates from all backgrounds, minimise turnover of staff and improve productivity

  Equal opportunity

  IdentityE2E is fully committed to supporting and promoting diversity and equal opportunity for all, and compliance with equality legislation including safeguarding of protected characteristics. IdentityE2E recognises that discrimination and victimisation is unacceptable and that it is in the interests of the Company and its employees to utilise the skills of the total workforce. It is the aim of the Company to ensure that no employee or job applicant receives less favourable facilities or treatment (either directly or indirectly) in recruitment or employment on grounds of age, disability, gender / gender reassignment, marriage / civil partnership, pregnancy / maternity, race, religion or belief, sex, or sexual orientation (the protected characteristics). Our company policies cover Diversity and Inclusion and how important it is that everyone working for IdentityE2E understands about equality and diversity and how to operate in a non-discriminatory and inclusive way. As an experienced Government supplier, IdentityE2E has been complying with central Government policy and behaviours in relation to Equality, Diversity and Inclusion, supported by the necessary legislation, since the formation of the company. Our company policy documentation and considerations cover the relevant themes and aspects of Diversity and Equal Opportunities, including: • Objective of policy • Designated officer, communication and reporting • Definition of discrimination • Types of discrimination • Unlawful reasons for discrimination • Positive action in recruitment • Reasonable adjustments • Responsibly for the implementation of our company policy • Action taken when discriminatory behaviour is suspected or reported • Advice and support available on discrimination

  Wellbeing

  IdentityE2E has a foundation of strong social and moral values, with a focus on looking after our teams and their families and to improve their health and wellbeing during their employment/engagement with us. To demonstrate action to support digital wellbeing and physical and mental health, IdentityE2E undertakes we encourage our teams to: • Take screen breaks at regular intervals • Use tools provided by Google/Apple to place limits on device usage and allow quiet times • Take suitable meal breaks • Ensure appropriate exercise and fresh air • Use conversations rather than relying on email/text • Attend company team-bonding/celebrating success social events • Insist on suitable breaks during the Christmas, Easter and summer periods. (As a company, we embrace the “furlough” periods.) The company ethos described in the opening paragraph derives directly from the personal convictions of the Executive Directors and, therefore, flows “top down” throughout the company and our team. It is this cornerstone from which the ability to influence staff, suppliers, customers and communities to support health and wellbeing, including physical and mental health is derived. An example is the company’s outward-looking focus and significant involvement in charitable activities. At a personal level, members of our teams are assigned a buddy or mentor during their initial period of induction. This helps to alleviate stress and pressure that accompanies starting a new role. The relationship established continues thereafter and provides another mechanism for influencing and monitoring wellbeing.

Pricing

• Price: £250 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at framework.contracts@identitye2e.com. Tell them what format you need. It will help if you say what assistive technology you use.