MESH AI LIMITED

Mesh-AI Data and AI Application Development Service

We enable rapid development and delivery of data and AI applications that generate measurable user and organisational value. This incubator approach fast-tracks the development process by leveraging lean methodologies and an iterative user-centred environment. Understand business/user needs, develop and test solutions, and transform business processes and embed new capabilities.

Features

• Technology agnostic data and AI solution development
• Adopt right-sized architectures and approaches aligned to organisational needs.
• Multi-disciplinary teams owning both problem and solution
• Expertise across relational databases, tabular data, graph databases, and AI
• Working with structured, semi-structured and unstructured data.
• Meet requirements, quality criteria, data verification and usability through testing.
• Capability across data foundations, AI/ML, development, testing and deployment.
• Full Data/AI/Ml Ops service to integrate in production.
• A focus value, co-design and testing of solutions.

Benefits

• Transform service delivery and user value through data and AI.
• Rapid development and delivery of solutions to create organisational value
• Enhanced business processes, with transformation, enablement and service redesign.
• Spearheading data and AI innovation capacity within the organisation.
• Drive significant ROI through optimised operations and enhanced user experiences.
• Creating enablers and the controls needed to monitor production solutions
• Ensure application adheres to ethical AI standards and regulatory requirements.
• Build foundations for scaling data and AI across the organisation.

£750 to £2,625 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jacob.parsons@mesh-ai.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

165817697906633

Contact

Jacob Parsons
077868 55564
jacob.parsons@mesh-ai.com

Planning

• Planning service: Yes
• How the planning service works: Before we kick off any delivery phases of an engagement, we establish key success measures. Once these are defined, we establish key success factors including how the proposed architecture will support functional and nonfunctional requirements, skills required across the team, discovery goals, key dependencies on external teams and functions, ways of working and governance structures. From these key goals and outcomes, a backlog of features with a prioritised roadmap for delivery based on all the information from activities such as workshops prior to mobilisation of the engagement. Where there are dependencies set out for the start of the engagement these are captured and fed into readiness checks prior to forming the team. Where there are external dependencies, we inform relevant stakeholders and identify lead times on dependency delivery to ensure programme increments align. Where lead times are uncertain, we capture these as key risks and manage them regularly through governance forums. Work is formatted to contain programme increments where these initial criteria can be revisited and adjusted. This planning process ensures that our work maintains a focus on suitable success factors for delivery, value, the path to production and adoption of new capabilities.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We provide a dedicated engagement team for our engagements who are able to build and deliver suitable training and enablement approaches. We work to anticipate these training and enablement needs when creating a delivery and handover approach. Training can be designed and provided covering both the skills required to own and maintain our solutions long term, as well as for users of these new capabilities. Training can be both structured with formal workshops and unstructured with pairing and enablement of technical team members. This includes a range of levels, from senior leadership to operational teams.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We mobilise engagements prior to fully onboarding our teams to ensure all key success factors have been established and readiness checks are completed. This ensures that fully formed teams can maximise productivity from day 1. Our work encompasses several forms of migration - Migration of data from source systems, migration of data from legacy analytical systems, migration of systems and infrastructure and migration of end users from legacy tools and ways of working to new capabilities. During set up we ratify and agree acceptance criteria and considerations for each. Once we have ratified the programme’s readiness for migration, we kick off the programme with key team members and stakeholders to ensure terms of reference are clear, responsibilities and specialisms are understood and the delivery roadmap and milestones are clearly defined and articulated. For each programme increment, we have clear goals and objectives that the team work to with referencing the acceptance criteria established. Each programme increments goals and objectives are aligned and sequenced to the overall targets and success criteria set for each migration programme. Each programme increment is assessed at the conclusion to review progress and feed into the next increment.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Our engagements create a clear Quality assurance and performance testing strategy, including unit, integration, and system tests, ensuring software quality. We employ tools for real-time monitoring and logging to track application performance and efficiently troubleshoot issues. Teams utilise automated testing tools and frameworks and a code review process to streamline this process. We conduct data validation tests such as data profiling, schema validation, and outlier detection to identify anomalies or inconsistencies in datasets with data quality monitoring and alerting mechanisms to proactively identify and address any issues as they occur. AI/ML work adopts standards to understand and control input, output, explainability, transparency, model performance, model drift and performance degradation with regular monitoring to ensure continued compliance and performance. We adhere to the best practices set out in ISO 42001 (AI Management Systems) for the entire model lifecycle.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Security testing
  • Security audit services
  • Other
• Other security services:
  • Al/ML output and model risk
  • Data Security
• Certified security testers: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: We provide account management and access to a dedicated engagement team for support during the duration of the programme/project, this can also include an extended scaled down team for any medium term support needs as we work to hand over capabilities. This includes activities focused on the core service we are delivering in addition to extended support with any communications, hiring and capability development needs. For engagements that require ongoing support, we are also able to provide scaled down teams able to continue support as we work to enable hand over capabilities. This support is provided during office hours

Service scope

• Service constraints: Our engagements are delivered using dedicated teams, with service support provided during office hours during the lifetime of an engagement with extended support available by specific contractual agreement.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Our engagements are delivered using dedicated teams, with service support provided during office hours during the lifetime of an engagement with extended support available by specific contractual agreement.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Our engagements are delivered using dedicated teams, with service support provided during office hours during the lifetime of an engagement with extended support available by specific contractual agreement.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: UVDB Silver Plus

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity

  Fighting climate change

  Fighting climate change; Employee Awareness and Engagement: We foster a culture of environmental; responsibility and sustainability among our employees. We will provide training and; education on environmental best practices, including energy conservation, waste; reduction, and responsible data management. We encourage employees to; contribute ideas and suggestions for improving our environmental performance and; involve them in sustainability initiatives.; ; Carbon Footprint Reduction: We will look to measure and monitor our carbon; footprint and set targets for reducing greenhouse gas emissions associated with our; operations. Our office is British Land’s first Net Zero Carbon Development. We; encourage our consultants to travel via public transport and will review our supply; chain activities. We will explore carbon offset initiatives and support renewable; energy projects to further mitigate our impact on climate change.; Green Procurement: We prioritise suppliers and vendors who demonstrate a; commitment to environmental sustainability. When procuring hardware, software, and; other technological solutions, we consider their environmental impact throughout; their life cycle. This includes evaluating energy efficiency ratings, recyclability, and; the use of environmentally friendly materials. We actively seek sustainable; alternatives and collaborate with suppliers to promote sustainable practices within the; industry.; ; Compliance with Environmental Regulations: We comply with all applicable; local, national, and international environmental laws, regulations, and standards. We; will monitor and review these requirements regularly to ensure ongoing compliance; and strive to exceed them whenever possible.; ; Energy Efficiency and Resource Conservation: We will strive to minimise our; energy consumption and actively pursue energy-efficient practices in our office; spaces. This includes optimising software configurations, implementing power-saving; measures, and utilising virtualisation technologies to maximise energy efficiency. We; will also promote resource conservation by minimising paper usage, recycling; electronic waste, and adopting digital processes where feasible.

  Equal opportunity

  At Mesh-AI, we are committed to attracting, engaging and nurturing the very best people. To; do this we need to foster a workplace that values and celebrates our unique perspectives,; backgrounds, and experiences. We believe that a diverse workforce fuels innovation,; creativity and collaboration and we believe it is essential for our continued success.; ; Our core values, Champion Each Other, Continuous Improvement and Make an Impact, are; there to create a sense of belonging and are integral in every aspect of our culture,; operations, and decision-making processes. We are dedicated to creating an environment; where everyone has the same opportunity and has the freedom to be themselves,; regardless of our differences.; ; We strive to operate with fairness in all our processes. This includes (but is not limited to); regularly reviewing our policies, pay, bonus, grievances, redundancy, time off and selection.; ; We believe that a fair and respectful environment creates a safe space for all our employees. It is important for our employees to feel comfortable and confident to contribute their great ideas.; ; We monitor the make-up of our workforce regarding age, gender, sexual orientation,; disability, neurodiversity, education, socio-economic background, religion and care; responsibilities to ensure that we are working in a diverse environment and are striving to be; representative of the general population. We also use this information to ensure that our; processes are fair and to guide our actions towards DEIB at Mesh-AI.

Pricing

• Price: £750 to £2,625 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jacob.parsons@mesh-ai.com. Tell them what format you need. It will help if you say what assistive technology you use.