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i3Works Ltd

Project Management Office Services

Project Management Office Services are one of the high-quality services that i3Works offers. We provide Project Management Office Services at all levels, from lead to support. Our experience of Project Management Office Services and capability knowledge has been demonstrated across defence, home affairs, central government, infrastructure and local organisations.

Features

  • Management Information (MI) data gathering and analytics
  • Project Management Office Services provides P3M level business analysis
  • P3M management leading to successful and positive business transformation
  • Project Management Office Services provides P3M governance and control
  • Portfolio, programme and project management benefits management and realisation
  • Design and implementation of portfolio, programme and project management processes
  • Project Management Office Services provides P3M risk management
  • ‘Critical friend’ able to support decision making at all levels
  • Project Management Office Services provides handover management, mentoring and coaching
  • Integration of social value, sustainability and low carbon practices

Benefits

  • Project Management Office Services provides joined delivery across your organisation
  • Organisational strategy delivery and alignment
  • Enables accurate financial and resource control and planning
  • Established P3M processes/methods to optimise and control delivery
  • Project Management Office Services provide centralised escalation and reporting authority
  • Centralised control of organisational or market sector compliance
  • Enables organisational direction to be mapped to corporate strategy
  • PM Office Services improves decision making with less internal bias
  • Project Management Office Services manages resources, demands performance and risks
  • Incorporating social value, sustainability and low carbon practices

Pricing

£385 to £1,210 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bd@i3Works.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 6 5 9 7 8 8 5 6 5 0 8 1 2 0

Contact

i3Works Ltd Ben Ames
Telephone: 01172 338903
Email: bd@i3Works.co.uk

Planning

Planning service
Yes
How the planning service works
Our planning and project controls professionals are highly skilled at supporting all aspects of digital delivery to GDS standards including cloud hosting and software services specifically. Highly certified by the Association of Project Management (APM) and PRINCE 2, our team of over 50 planning consultants bring their collective experience to support our cloud hosting migration services with robust planning disciplines supported by the use of leading tools such as Primavera P6 and Microsoft Project to ensure successful outcomes. Please see our service description for more detailed information and/or get in touch using the contact details provided to understand how our team can help with planning and delivery of your cloud project.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We can provide training on the software tools described in our services and/or within the discipline referred to within the service description. Please see our service description for more information and/or get in touch at the contact details provided.
Training is tied to specific services
Yes
Services the training service works with
  • Primavera P6
  • MS Project (EPM)
  • Predict!
  • Active Risk Manager (ARM)
  • SAP
  • Excel
  • MS Office
  • Sharepoint
  • OneDrive
  • Hornbill

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our service management and transition consultants have a wealth of experience helping all tiers of government set-up and plan their migration to the cloud. Operating as part of our Digital Design & Technology (DDaT) function, we create and deliver set-up and transition strategies that ensure adherence to GDS standards and incorporate developing service management standards such as ITIL4, giving customers confidence that they will achieve successful outcomes. Please see our service description for more detailed information and/or get in touch using the contact details provided to understand how our team can help with the set-up and transition of your cloud services.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • GBEST
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

Ongoing support service
Yes
Types of service supported
Buyer hosting or software
How the support service works
Our service management team currently delivers ongoing support to buyers across all tiers of government by enhancing existing support capability. We are able to provide consultants across service operations to provide a full service management layer or compliment existing capability within individual service pillars where required. We are an Axelos Consulting Partner, certified to provide capability assessments across 34 ITIL aligned management practices as well as full maturity assessments. This experience is not limited to ITIL and can be used to assess and advise on best practice implementation of service management capability regardless of framework and is one example of how i3Works continue to support buyers during and post-implementation of their cloud hosting services. Please see our service description for more information and/or get in touch at the contact details provided.

Service scope

Service constraints
No

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Our service design and management team assist clients across all government tiers with the planning, design, set-up and migration of their cloud services. Operating to GDS standards we ensure that all our engagements contain sufficient capacity to assist in the transition and handover to live service, typically to a customer provided in house team or chosen 3rd party SIAM provider. Our consultants remain engaged with the project until completion and are available to provide on-going support as required at our rate card provided in person or by phone as appropriate.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Perry Johnson Registrars
ISO/IEC 27001 accreditation date
21/09/2023
What the ISO/IEC 27001 doesn’t cover
Where staff use client, partner or associate IT systems, the staff and i3Works information remain in scope. Their adherence to the baseline security standards set by i3Works still apply, however, the IT assets fall out of scope in that they are owned and managed by another entity.  

The following Annex A controls are excluded from scope because they are deemed not applicable/ relevant: 
A.9.4.5 Access control to Program source code
A.10.1.1 Policy on the Use of Cryptographic Controls
A.10.1.2 Key Management
A.11.1.5
A.11.1.6 Delivery & Loading Areas 
A.11.2.1 Equipment Siting & Protection
A.11.2.2 Supporting Utilities 
A.12.1.4 Separation of development, testing and operational environments
A.14 controls - Development
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Wellbeing

Fighting climate change

i3Works is committed to achieving Net Zero by 2030. We partner with independent assessors, ensuring we continue to succeed in our mission to decarbonise fully and reach Net Zero. i3Works has an Environmental Management System aligned with fulfilling the requirements of ISO1400, this EMS and our alignment and compliance is independently audited. Our Carbon Reduction Plan exceeds the requirements of PPN 06/21.

We collaboratively work to make environmentally beneficial changes, using our Sustainability, Net Zero and Climate Security team, our staff, suppliers and customers. We share and exchange knowledge to be adopted and put into practice.

We embed green, sustainable and low carbon working practices within all delivery. Activities include carbon reduction practices across Scope 1, 2 and 3 emissions, the creation of new green spaces, improving air quality, increasing biodiversity, and the transition from conventional fuels to renewable energy sources.

We provide our staff with reusable water-bottles and coffee flasks to discourage the use of single-use plastic bottles. We are committed to donating instead of scrapping old IT equipment so it can be reused and recycled. i3Works uses a paperless office format and we discourage the use of printing in favour of digital alternatives.

Although we have adopted and encourage remote working, we do understand that office and client visits are necessary for the benefit of the project and also for the well-being of our staff. We promote the use of public transport and have an electric car lease and cycle to work scheme to help reduce environmental impacts. We also sponsor various charities such as the Marine Conservation Society.

We monitor and measure our commitments and gather data through a range of appropriate tools using metrics to assess progress transparently. We report information on a regular basis on factors such as reduction in emissions, waste and water use.

Tackling economic inequality

i3Works actively promote the company’s Project Controls Academy and Fast Track Consultant scheme. These schemes provide in-depth and structured learning as well as practical experience to help train those employees new to project consultancy to give them the skills they need to be effective project controllers and project managers. These schemes are open to everyone, and we encourage people from all backgrounds to apply, they particularly appeal to recent graduates, those wishing for a career change and military veterans, helping them to obtain new skills, professionally recognised qualifications and relevant experience thereby making us a net contributor of new project delivery talent.
Additionally our recruitment strategy is designed to encourage applications from groups that are less economically active via checks for unconscious bias, accessibility and the use of 'gender decoder' tools to ensure language within job descriptions appeals equally.

i3Works promotes the concept and the ethos of the ‘Living Wage’ and considers paying the living wage to staff and contractors to be a core part its of Corporate and Social Value policy. We have amended our procurement and expenses policies to promote the use of local SMEs wherever possible in order to improve the economic prospects of the communities in which we operate.

Wellbeing

i3Works provides its employees with a health package through Vitality, which includes private medical health cover, incentivised physical fitness programmes and professional Mental Health services such as counselling and guidance. i3Works enrol employees in Mental Health first aid courses and have several Mental Health First Aiders. We work to ensure an open, non-judgemental and supportive working environment and have Mental Health champions within the business ensuring that Mental Health is always on the agenda.
We have put in place a specific well-being benefit, giving each employee £80/month to spend on activities that improve their mental health and well-being (i.e. counselling, yoga, massage). We also have a ‘Health & Well Being at Work Policy’ and within the Sickness and Absence policy there are provisions for reasonable adjustments and leave for less-abled employees.
We sponsor a number of charities, but specifically Turn to Starboard, a registered charity that uses sailing to help with resettlement, reintegration, and reinforcing a sense of value and belonging. This support extends to those affected by military operations, as well as NHS Staff and Emergency Services, whose mental health has been affected by the Covid pandemic.

Pricing

Price
£385 to £1,210 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bd@i3Works.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.