| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Solution architect | £1,776.00 | £920.00 |
EX3 PARTNER LLP
EX3 Implementation
EX3 provides SAP SuccessFactors and payroll implementation services, supporting organisations to design, configure, and deploy compliant cloud HR and payroll solutions. We deliver structured implementations, system configuration, testing, and deployment, ensuring secure, scalable solutions that meet business requirements and enable long term value from SAP investments.
Features
- SAP SuccessFactors and payroll solution design and configuration
- Structured end to end implementation delivery methodology
- Leading practice templates and accelerators for faster deployment
- Data migration validation and payroll reconciliation support
- Integration design and coordination with connected systems
- Testing strategy covering unit system and user acceptance testing
- Deployment planning cutover and go live support
- Knowledge transfer training and transition to BAU support
Benefits
- Reduces implementation risk through structured delivery and governance
- Accelerates deployment using leading practice templates and accelerators
- Improves system quality through robust testing and validation
- Minimises disruption during deployment and payroll transition
- Ensures compliance with payroll and regulatory requirements
- Enables faster user adoption through training and knowledge transfer
- Delivers scalable solutions aligned to future business needs
- Reduces rework through clear requirements and design assurance
Pricing
Service documents
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Framework
G-Cloud 15
Service ID
1 6 8 2 7 7 3 0 9 6 7 8 4 9 9
Contact
EX3 PARTNER LLP
Jas Rai
Telephone: 07825355501
Email: jas.rai@weareex3.com
About the service
- Service categories
-
- Cloud Support Services
- Set Up and Migration
- Data/information structure design
- Data/information structure design
- Project management and governance
- Project management and governance
- Service optimisation/right sizing
- Service optimisation/right sizing
- Other
- Other
- Data/information structure design
- Set Up and Migration
- Cloud Support Services
Service scope
- Service constraints
- No specific service constraints apply. EX3 designs its implementation services to be flexible and adaptable to customer requirements. Delivery approach, resourcing, and engagement models are agreed collaboratively to ensure the service aligns with organisational needs, timelines, and complexity. Where any practical considerations arise, these are discussed and managed proactively to ensure successful delivery outcomes.
User support
- Email or online ticketing support
- Yes
- Support response times
- During implementation, response times are agreed as part of the project plan and governance model. Requests and issues raised during UK business hours, 9am to 6pm Monday to Friday, are acknowledged promptly and prioritised based on impact to delivery milestones. Critical implementation issues are addressed immediately by the project team. Formal SLAs are not typically applied during implementation, as response and resolution are managed directly through the dedicated project team and agreed escalation routes.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AAA
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Yes
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- AI chatbot
- No
- Web chat support accessibility standard
- WCAG 2.2 AAA
- Web chat accessibility testing
- We have not carried out dedicated web chat testing with assistive technology users. EX3 does not currently provide a standalone web chat capability as part of its service. For real time communication, we rely on Microsoft Teams for all calls and meetings. Microsoft Teams is widely adopted, enterprise grade software with built in accessibility features and documented compliance with recognised accessibility standards, including support for screen readers, keyboard navigation, live captions, and assistive technologies.
- Support levels
- Implementation services are delivered through a dedicated project team for the full project duration and agreed scope. Each engagement includes a Customer Success Manager, Delivery Manager, Project Manager, Executive Sponsor, and Solution Consultant to provide governance, oversight, and continuity. Resources are available during UK business hours, 9am to 6pm, Monday to Friday. Where additional hours or specialist services are required, these can be provided by agreement. Following go live, EX3 delivers a defined hypercare period to support transition into post go live operational support and ensure system stability and user confidence.
Supplier type
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- No
Government Digital and Data Roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior service desk analyst | £1,240.00 | £640.00 |
| Service desk manager | £1,240.00 | £640.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £1,770.00 | £920.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,776.00 | £920.00 |
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber Essentials Certificate Number
- Provided
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Other security certifications
- Yes
- Any other security certifications
- ISO27001:2022
Social value
- Mission: Kick start economic growth
-
To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
- Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Activities to cascade good practice on fair working conditions throughout the supply chain
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
- Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
- Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
- Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
- Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
- Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
- Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
- Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at jas.rai@weareex3.com.
Tell them what format you need. It will help if you say what assistive technology you use.