Station10 Ltd.

Station10 Data Analytics & Conversion Rate Optimisation Training

We know that one of the keys to a successful business is having internal expertise and knowledge. We upskill your team, so you can continue to explore your data and gain further insights without us. Our training is bespoke to your data, your tools and your team.

Features

• Bespoke, interactive training for any level: beginner to advanced
• Optional ongoing training programmes or workbooks
• Optional course tests and certifications
• Full documentation and training materials provided
• Analytics tools: Google Analytics, Adobe Analytics & Customer Journey Analytics
• Tag management tools: Ensighten, Tealium, GTM, Adobe Launch
• Visualisation tools: Excel, Tableau, PowerBI, plus other niche players
• CRO tools: Adobe Target, Optimizely, Webtrends Optimize

Benefits

• Bespoke training, tailored to your data and team
• Tool agnostic with a wide experience across multiple platforms
• Access to expert knowledge of all market leading platforms

£250 to £1,700 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at katie.lockett@station10.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

168679601532213

Contact

Katie Lockett
07949174192
katie.lockett@station10.co.uk

Planning

• Planning service: Yes
• How the planning service works: We have extensive experience working with data teams in a wide variety of organisations, picking the tools and technologies that fit business needs, determining the optimum way to implement and use those tools, and defining measurement frameworks and integration of data into operational business practices.; ; All our planning is bespoke to the project needs, but generally will consist of requirement gathering and discussion workshops with key stakeholders, followed by provision of documentation and roadmapping for implementations, including but not limited to, recruitment needs, measurement framework definitions, value mapping, tool RFPs, implementation architecture planning, critical path definitions and deliverable identification. We can carry out any or all of these steps independently or within any existing project management framework, providing consultancy or direct assistance as required by the needs of the particular project.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We provide training for beginners to advanced users, and can create ongoing training programmes, workbooks and even course tests and examinations to ensure your teams can make the most of your insight tools and techniques.; ; Our training is bespoke, and can cover any of a wide range of tools and services to enable the democratisation of data across an organisation. Our training options are flexible and can be included as an option in any service package at our standard rates, or purchased separately as required.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Adobe Analytics & Customer Journey Analytics
  • Google Analytics
  • Tableau
  • Power BI
  • Adverity
  • Google Cloud Platform, Azure
  • Tag management: GTM, Adobe Launch, Ensighten, Tealium, Signal
  • Optimisation: Adobe Target, Optimizely, Webtrends Optimize
  • UX analytics: Content Square, Medallia, Quantum Metric, Glassbox

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We architect and build personalised solution design. We perform analytics implementations that provide the right data, aligned with your business strategy, to drive actionable insight.; ; Through workshops with your key stakeholders we generate a comprehensive set of business requirements, aligning these with the capabilities of the tools being used. We are tool agnostic, so have extensive experience of all the main digital analytics platforms and tag management solutions - as well as several niche players and emerging tools that you may not have heard of. So, we work with any tool, but we most commonly work with the analytics tools listed below.; ; We produce design and specification documentation that is clear to both business stakeholders and developers alike, covering the analytics tool design, tag management structures and data layer specifications. Our team would work alongside your development and analytics teams to ensure the end result works flawlessly and you get value from your data toolset.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Adobe Analytics & Adobe Customer Journey Analytics
  • Google Analytics
  • Tableau
  • Power BI
  • Adverity
  • Google Cloud Platform, Azure
  • Tag management: GTM, Adobe Launch, Ensighten, Tealium, Signal
  • Optimisation: Adobe Target, Optimizely, Webtrends Optimize
  • UX analytics: Content Square, Medallia, Quantum Metric, Glassbox

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We provide assurance and performance testing on Analytics and Insight implementations, CRO test build, as well as other sources of business data. We can either work within an existing testing framework or advise on appropriate methodologies for ensuring the accuracy of data collection both at the implementation and operational levels. This can include, but is not limited to, defining test plans, writing UAT scripts, auditing and validating data capture against other business information sources.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We run many different types of project. Since requirements for each engagement can be so varied, our support SLAs can also be tailored to the specific project requirements.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: We use Slack for web chat support with clients.
• Web chat accessibility testing: N/A
• Support levels: Technical account managers and cloud support available on request. Our support levels and associated pricing are determined according to each project's requirements.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality

  Fighting climate change

  As part of our ongoing commitment to the environment, we have been funding the planting of trees and other ecological projects for nearly 4 years. We have funded methane reduction projects, as well as environmental protection programmes. As part of this programme, we plant, on average, 10 trees for each project that we complete; as a result, each project directly impacts our ability to fight climate change. This is independently verified, managed and reported, and Station10’s performance in this area can be seen at https://ecologi.com/station10.

  Tackling economic inequality

  Training is a big part of the work that we do, and in all of our projects we endeavour to take our clients on the journey with us, ensure they understand the work we're doing, and build their skills at the same time. We provide flexible training options to ensure organisations get the right kind of support to grow their in-house skills to develop the data maturity of the organisation and the experience of the people who manage the data.

Pricing

• Price: £250 to £1,700 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at katie.lockett@station10.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.