Farsight Consulting Ltd

Business Transformation using Cloud Services

Our Business Transformation service can help you to take a joined-up approach to Cloud-enabled business transformation - providing analysis of how moving to Cloud services could improve your services; considering the impact on your people, processes and technology; and supporting you throughout the design and delivery of a transformed organisation.

Features

• Vision and Strategy for business transformation
• Target Operating Model of the future organisation
• Evaluation and stock-take of in-flight projects to ensure alignment
• Gap Analysis between 'as is' and Target Operating Model
• Critical Information Requirements Analysis
• Options Analysis for cloud-based technology solutions
• Updated Technology / Technical Architecture
• A Skills, Capabilities and Culture Model for People transformation
• Approach for moving from current technology to cloud services
• Management of transformation projects, programme / portfolio and assurance

Benefits

• An evidenced based approach to make better decisions
• Improved end-to-end service quality and business continuity
• Improved Efficiency and Responsiveness to changes; services flexibility and quality
• Greater Understanding of what’s possible using Cloud Services
• Cost reduction in change management
• Reduced time and effort to deliver
• Improved Skills, Capabilities and Culture to deliver business change
• Improved deployment of cloud services to support business transformation
• Reduced problems in delivery and live service
• Greater buy-in from staff and senior management

£470 to £1,751 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@farsightconsulting.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

170281443741273

Contact

Ian Michaelwaite
02070787523
info@farsightconsulting.co.uk

Planning

• Planning service: Yes
• How the planning service works: We support organisations implement cloud hosting or software services by asking key questions such as: What is the best delivery model? What are the key priorities for the business? What risks are we prepared to take? Do we want to deliver tactical, short term improvements or long term strategic transformation? What are the practicalities and organisational challenges in implementing the Cloud Strategy - and can we overcome these?
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We provide general training in regard to the use of cloud services and can provide specific training in the use of a particular system, working with the provider of that system to ensure client's training needs are met.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our change management approach to support clients who are migrating to the cloud or between cloud services is tailored to the specific needs of the client. We assess the current and the future model and produce a migration approach. Typical deliverables include: A Vision for Change; Stakeholder mapping; Business Impact Assessment(s); Capability Assessment(s); Business Change Strategy or Approach; Business Change Plan; Target Operating Model Training; HR; Performance Management; Communications & Engagement; Benefits Management; Business Readiness Assessment
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Farsight has a robust quality assurance and performance testing methodology. We build this methodology into all our services as appropriate. We can advise clients on quality assurance and performance testing approaches and strategies in line with our methodologies and industry good practice. We also offer a separate test management and assurance service.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: None - the service can be tailored to the customer needs.

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: This is a consultancy service so support arrangements depend on the engagement with the client. When we work with clients we will assign a Farsight Director to be a single point of contact for the client for managing the service, including any changes in client need. We will also have an assignment manager who will manage the day to day work of the team.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Certification Europe
• ISO/IEC 27001 accreditation date: 20/04/2019
• What the ISO/IEC 27001 doesn’t cover: All our Cloud Support Services are covered by the ISO 27001 Certification.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We’re committed to become Carbon Neutral by 2026 using science-based targets with plans to work towards becoming net zero by 2050 (aligned to government Net Zero Strategy). To comply with Procurement Policy Note 06/21, we maintain an annual Carbon Reduction Plan. We also hold ISO14001 certification through our parent company, Version 1. ; ; Through this contract we will: ; ; -Adopt a Remote-First Approach: Implement remote-first working practices, reserving travel for face-to-face interactions to reduce emissions. ; ; -Promote Sustainable Business Travel: Encourage the use of public transport, our cycle-to-work scheme and season ticket loans to reduce our carbon footprint from business travel. ; ; -Offset Emissions: Actively offset remaining emissions through verified schemes, aiming to balance our carbon output as part of our path to carbon neutrality. ; ; -Enhance Resource Efficiency: Focus on reusing and recycling within our operations, including the use of second-hand furniture and office recycling facilities. This approach extends to reusing computer and other technological equipment, reducing waste and demand for new resources. ; ; -Lead Green Procurement: We’ve developed a sustainability-focused procurement policy and are engaging with our new and existing suppliers to influence their climate ambition. Some of our specific propositions include: annual reporting on progress to Net Zero; green software accreditation for all our delivery teams; Climate Fresk training for our joint client and Farsight teams. ; ; -Use Energy-Efficient Facilities Practices: Work with facilities providers that utilise renewable energy and energy-efficient practices such as reduced climate control measures and LED lighting. ; ; -Enforce Supplier Compliance: Require that all suppliers and subcontractors have Carbon Reduction Plans and sustainability policies aligned to our own. ; ; -Utilise Sustainable Technology and Practices: Leverage sustainable technologies and practices (e.g. cloud solutions, server virtualisation, energy-efficient hardware) in our project deliveries, ensuring that our solutions are not only innovative but also environmentally sustainable.

  Covid-19 recovery

  We’re committed to helping people recover from the impact of Covid-19. As part of this contract, we’ll implement comprehensive strategies across employment, community support, organisational collaboration, health initiatives, and workplace conditions to foster recovery and resilience. ; ; Supporting Employment and Training Opportunities ; ; -We’ll create new employment opportunities in technology as a high-growth sector and continue our bi-annual 12-week Fast-Streamer Programme and rolling apprenticeship scheme to enhance workforce skills. ; ; -We’ll foster sharing of best practice and learning through our 9 Communities of Practice and 90+ Skills Academy sessions. ; ; -As a Disability Confident Employer, we’ll develop recruitment, retention and development initiatives that are inclusive and accessible. ; ; Enhancing People and Community Recovery ; ; -We’ll conduct inclusive user research to cater to diverse needs such as digital accessibility, language barriers, disabilities and long-term health conditions. ; ; -We’ll iterate our product/service designs based on this research, collaborating with you to deliver impactful services for citizens. ; ; Facilitating Organisational and Business Recovery ; ; -We’ll co-design WCAG2.2 AA-compliant, inclusive services, using technology that meets diverse user needs. ; ; -We’ll support you to reconfigure internal operating models to support hybrid and inclusive workplaces and embed inclusive working methods. ; ; Supporting Health and Reducing Public Service Demand ; ; -We provide an Employee Assistance Programme (Bupa) and Smart Health plan (AIG), including fitness and nutrition plans, counselling, health checks and expert medical opinions. ; ; -We support health and wellbeing through our Mental Health First Aiders, clear plans for raising wellbeing issues, tailored support for return-to-work staff and regular health and wellbeing surveys to measure impact and guide initiatives. ; ; Providing Supportive Workplace Conditions ; ; -From day one, we offer flexible working options for all roles, including remote, part-time and compressed hours. ; ; -We provide annual home office equipment stipends (£37,000 since 2010). ; ; -Regular staff check-ins through surveys and wellbeing clinics ensure ongoing dialogue and adaptation of workplace conditions to meet staff needs.

  Tackling economic inequality

  To underpin our efforts to tackle economic / educational inequalities and foster inclusion within our supply chain and broader community initiatives, we use ISO20000 accredited supply chain management processes consistent with government guidelines and Social Value objectives. ; ; Enhancing Economic Equality ; ; -Real-Time Analytics Dashboard: We can implement a dashboard to monitor employment and training initiatives and measure alignment with agreed KPIs and CSR goals. ; ; -Co-Branding Opportunities: We’ll jointly promote employment and training initiatives through press releases, social media and community events, enhancing visibility and participation. ; ; -Economic Inequality Advisory Board: We’ll establish a board with representatives from Farsight, your organisation and community leaders to guide the development of employment programmes. ; ; Advancing Education and Training ; ; -Expand Apprenticeship Programme: We’ll broaden our apprenticeship offering in addition to directly supporting the training and development of your apprentices (if relevant) through mentoring and on-the-job coaching. ; ; -Comprehensive Training Delivery: Offer skill development sessions at no charge, delivered by our in-house trainers and senior consultants. This includes: ; ; -90+ Skills Academy Modules: Such as presentation skills, data modelling, confidence and resilience and product management skills. ; ; -Bespoke Training Pathways: Leadership, coaching, recruitment, analytics, user research, with cohorts up to 10 people for durations ranging from four weeks to three months. ; ; -Mentoring and Shadowing: Focus on individual skill development for our teams and yours, exemplified by our work with the DfE Teacher Services, supporting the Digital Association program and mentoring to support confidence building and analytical skills. ; ; -Action Learning Group Sessions: Support development, share knowledge and develop new and innovative strategies to address common problems.

  Equal opportunity

  We’re committed to fostering an inclusive workplace and ensuring equal opportunity in every facet of our operations. ; ; Recruitment and Selection ; ; -We’ll use skills-based assessments, focusing on capabilities rather than specific qualifications and removing degree requirements where feasible. ; ; -We’ll specify recruitment targets for under-represented groups, such as women and ethnic minorities, with support and adjustments for those with disabilities and health conditions. ; ; -All recruitment participants will undergo training to eliminate unconscious bias, including diversity, inclusion and neurodiversity education. ; ; Data-Driven Monitoring ; ; -We’ll meticulously monitor diversity data, including from partners and associates, focusing on retention rates among protected groups. ; ; -We’ll conduct regular reviews of diversity and inclusion survey findings ensure transparent reporting and action. ; ; Pay Equity and Recognition ; ; -Our pay and rewards are strictly skills-based, supported by clear performance evaluations and pay bands. ; ; -Our policies include regular equal pay audits and corrective actions based on staff feedback, especially from those with protected characteristics. ; ; Learning and Development ; ; -We support career progression through coaching, tailored learning and development plans and pervasive skills training, aiding advancement into higher-paid roles. ; ; -Our line manager training emphasises developing and managing staff with disabilities or health conditions. ; ; Flexible Working and Inclusive Culture ; ; -We offer flexible working options available from day one, including remote work, part-time, and compressed hours, to cater to diverse needs such as parenting, caregiving or long-term conditions. ; ; -Culture & Wellbeing champions, Mental Health First Aiders and individual coaches support staff, with regular check-ins and surveys to ensure inclusive, supportive working conditions. ; ; Modern Slavery Mitigation ; ; -We maintain comprehensive policies (e.g. grievance, whistleblowing) and training to mitigate modern slavery risks. This includes thorough pre-employment checks, recruitment practice audits and safeguarding processes

  Wellbeing

  We’re committed to enhancing the physical and mental wellbeing of our workforce by promoting positive wellness practices and ensuring robust support systems are in place. Our strategy is proactive, inclusive, and responsive. ; ; Commitment and Training ; ; -Wellbeing Charter: Our charter articulates our commitment to employee wellness, outlining practical behaviours and working practices. ; ; -Skills Training: Our Skills Academy provides extensive training in practical skills like time management, conflict management, and giving feedback. ; ; -Dedicated Wellbeing Leadership: A Culture and Wellbeing Lead oversees our strategy, supports initiatives, and offers drop-in clinics. ; ; Personalised Wellness Support ; ; -Wellness Action Plans (WAPs): We encourage employees to develop personal WAPs tailored to their health needs. ; ; -Specialised Training for Coaches: Our coaches are trained to identify and support potential wellbeing issues. ; ; -Employee Assistance Programs: Access to BUPA’s counselling, Smart Health’s bereavement support and the Moneymatters financial wellbeing app. ; ; Community and Awareness Initiatives ; ; -Annual and Regular Activities: We lead Mental Health Week events and participate in Neurodiversity in Business, holding regular sessions on topics like anxiety and stress management. ; ; -Inclusive Social Events: We host a variety of social activities to foster a supportive community environment. ; ; Project-Specific Support ; ; -Tailored Project Support: Additional support is provided for teams, like our DfE Fostering & Adoption team, dealing with emotionally challenging topics. ; ; Enhancing Workplace Integration and Health: ; ; -Mental Health First Aiders: We maintain a team of 15 trained Mental Health First Aiders. ; ; -Regular Wellbeing Checks: Regular check-ins through various internal leaders ensure ongoing support and responsiveness to wellbeing needs. ; ; Future Commitments ; ; -Wellbeing Resources Pre-Contract: We will share our Wellbeing Charter and resources before contract initiation. ; ; -Ongoing Skills Development: Regular Skills Academy sessions will continue to provide tools for personal and professional wellbeing. ; ; -Formalising Mental Health Commitments: Our commitment to the Mental Health at Work standards and maintaining Disability Confident Employer status will be formalised.

Pricing

• Price: £470 to £1,751 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@farsightconsulting.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.