Fordway

Cloud Connectivity Zero Trust Network Service

Service to help organisations migrate from fixed link private networks to flexible SDWAN overlays on Internet links and implement Zero Trust Network Access for the user community to ensure secure, compliant cloud access. Trust nothing, verify everything.

Features

• Provide secure, granular user authentication from any location
• Builds on 30 years experience of delivering secure authentication services
• Verify everything: identity, device, access, service
• Single Sign on and Multi Factor Authentication configured
• Implements Role Based Access Controls & Conditional Access
• Self service password reset for all users
• Identity Protection and security scanning included
• Privileged Identity Management & Entitlement Management set up
• Flexible service, no fixed cost long term contracts
• Migrated and managed by UK staff in UK call centres

Benefits

• Reduce the risks and issues with authentication of users
• Secure cloud access from any location, improve the user experience
• Enable Zero Trust Networking for the organisation
• Delivered to ISO20000, secured and audited to ISO27001/017/018 and CE+
• 30 years experience of networking security from multiple sources
• Policy based SDWAN overlay for security and traffic management
• Delivered in collaboration with customer's IT staff
• Flexible service, no fixed cost long term contracts
• Clear and concise recommendations
• Managed migration included with service

£15.00 to £450.00 a device a month

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@fordway.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

171322107076565

Contact

Richard Blanford
01483 528200
tenders@fordway.com

Planning

• Planning service: Yes
• How the planning service works: 1) Review network services to be migrated into cloud or to be set up; 2) Service implementation and migration planning; 3) Review with business and IT from organisation; 4) Managed migration from existing service where needed; 5) High level and Low level design process as appropriate; 6) Service transition to in house or Fordway support, as applicable, once service migrated
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training defined as part of service migration planning. Ad-hoc, online and classroom training provided in line with client requirements
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: 1) Review network services to be migrated into cloud or to be set up; 2) Service implementation and migration planning; 3) Review with business and IT from organisation; 4) Managed migration from existing service where needed; 5) High level and Low level design process as appropriate; 6) Service transition to in house or Fordway support, as applicable, once service migrated
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: QA and testing agreed as part of service migration planning and delivery

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
• Other security services:
  • 24 x 7 Security Monitoring and Event Analysis
  • PSNA approved security hosting and design
  • List N (Nuclear) Certified organisation and facilities
  • Security incident response, containment and remediation
  • Microsoft 365 Security and Compliance
  • Microsoft Azure Security and Compliance
  • AWS Security Centre management
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: All Fordway G-Cloud services; MS Office 365; MS Azure; MS Power BI; MS Intune; Amazon Web Services; Google G-Suite; Google Cloud Platform

Service scope

• Service constraints: UK service

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Priority 1 incident 24 x 7, 15 minute response. ; Priority 2 incident 24 x 7, 1 hour response Priority 3 incident 12 x 5, 4 hour response.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 A
• Web chat accessibility testing: Assistive technologies supported by MS Teams
• Support levels: Defined according to SLA required.; P1 - major service impact; P2 - significant service impact; P3 - individual users impacted; P4 - no user impact/information ; Technical Account management available, service cost dependent on scope of requirements

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: ISOQAR
• ISO/IEC 27001 accreditation date: 14/03/2022 (recertification) original certification March 2008
• What the ISO/IEC 27001 doesn’t cover: ISO27001/27017/27018 Scope of certification available on request
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • List N (Nuclear Industry)
  • PSN Code of Connection and Compliance
  • PAS555
  • NHS IGSoC
  • ISO27017
  • ISO27018
  • GCloud Assured

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  Using Cloud offers considerable efficiency and consumption savings compared to running in house, on premises and hosted environments

Pricing

• Price: £15.00 to £450.00 a device a month
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@fordway.com. Tell them what format you need. It will help if you say what assistive technology you use.