TIQ-TOQ LTD
Software Testing & Quality Assurance
Test strategy and planning, provision of managed test services for functional and non-functional testing, automation framework development and automation test delivery using a range of supported test tools. Resource augmentation and formal assessments on QA organisations and test tooling.
Features
- Test strategy and management
- Managed test services
- Functional Testing
- Non-functional Testing
- Automation framework design and delivery
- Automation test development
- Test organisation assessments
- Test tool assessments
- Test methodology design
- Onshore & Offshore testing delivery model
Benefits
- Risk reduction on complex software delivery projects and programmes
- Cost reduction on test and QA delivery
- Savings through introduction of quality into software delivery and systems
- Automated, shift-left approaches to testing
- Introducing quality earlier into the delivery lifecycle
- Transparency of system quality data enabling informed decision making
Pricing
£180 to £1,250 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at peter.jones@tiqtoq.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
1 7 2 2 8 1 7 3 3 2 4 3 8 7 6
Contact
TIQ-TOQ LTD
Peter Jones
Telephone: 07949023798
Email: peter.jones@tiqtoq.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- We provide test strategy and planning services to ensure an effective QA approach to the implementation and delivery of cloud infrastructure and hosted software solutions. This would include the architecture design of the associated QA tooling for test management and automation.
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Our services would ensure a successful migration to the cloud or between cloud services through effective functional and non-functional testing, automated regression framework solutions, and quality metrics/reporting.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Our services are 100% focused on system and software quality assurance. We deliver this through effective functional and non-functional testing (including Performance), automated test frameworks, qualified test consultants, and quality metrics/reporting.
Security testing
- Security services
- Yes
- Security services type
- Security testing
- Certified security testers
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- No contraints
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Queries: Within 24 hours
Incidents: SLA Weekday P1 – 2 hours
SLA Weekday P2 – 4 hours
SLA Weekday P3 – 24 hours
SLA Weekday P4 – 48 hours
Standard support does not include weekends, Premium support includes weekends as per above. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AA or EN 301 549
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
We have support channels in place to support our testing products, services, and automation frameworks.
We have Account Managers available so ensure high levels of service for our clients.
We have delivery managers assigned to all of our service and product deliveries.
Full escalation paths are in place to our Account Managers and company directors.
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- Reqtest and AutomatePro
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Equal opportunity
- Wellbeing
Equal opportunity
At our core, we believe in the fundamental principle of equal opportunity for all individuals, regardless of their background, identity, or circumstances. We have integrated this principle into our social value policy, recognising the importance of fostering diversity, equity, and inclusion in everything we do. Our key themes include:
Diversity and Inclusion: We are committed to creating a diverse and inclusive work environment where all individuals feel valued, respected, and empowered to contribute their unique perspectives and talents. We prioritise diversity in recruitment, promotion, and leadership development, striving to build a workforce that reflects the rich diversity of our society.
Equal Access to Opportunities: We champion equal access to education, employment, and advancement opportunities for all individuals, irrespective of their race, gender, ethnicity, sexual orientation, disability, or socioeconomic status. We actively work to remove barriers to entry and create pathways for underrepresented groups to succeed and thrive.
Pay Equity and Fair Compensation: We are committed to ensuring pay equity and fair compensation practices across our organisation. We conduct regular reviews to identify and address any disparities in pay based on gender, race, or other protected characteristics, and we advocate for transparent and equitable compensation policies industry-wide.
Supplier Diversity and Economic Empowerment: We prioritise working with diverse suppliers and business partners, including minority-owned, women-owned, and small businesses. By promoting supplier diversity, we contribute to economic empowerment and create opportunities for historically marginalised communities to participate in the economy.
Community Engagement and Advocacy: We actively engage with our communities to address systemic barriers to equal opportunity and advocate for policies that promote diversity, equity, and inclusion. Through partnerships with nonprofits, advocacy organizations, and community leaders, we amplify diverse voices and drive positive change.Wellbeing
At the heart of our mission is a commitment to promoting wellbeing for individuals and communities alike. We have integrated this commitment into our social value themes, recognising the interconnectedness of physical, mental, and social wellbeing. Our key themes include:
Health and Wellness Initiatives: We prioritise the health and wellness of our employees and stakeholders by offering comprehensive programs and resources that support physical fitness, mental health, nutrition, and work-life balance. By investing in preventive healthcare and wellness initiatives, we aim to enhance overall wellbeing and productivity.
Safety and Occupational Health: We are dedicated to providing a safe and healthy work environment for all employees, contractors, and visitors. We adhere to rigorous safety standards and procedures, conduct regular risk assessments, and provide training and resources to prevent accidents and injuries.
Work-Life Balance and Flexible Policies: We recognize the importance of work-life balance in promoting wellbeing and reducing stress. We offer flexible work arrangements, remote work options, and supportive policies that enable employees to effectively manage their personal and professional responsibilities.
Community Health and Resilience: We actively contribute to the health and resilience of our communities by supporting initiatives that address social determinants of health, promote access to sports, and empower individuals to make healthy choices. Through partnerships with local organisations, we work to improve community health outcomes and reduce disparities.
Pricing
- Price
- £180 to £1,250 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at peter.jones@tiqtoq.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.