Cirro

Installation, Decommissioning & Project Management

Cost Effective and Security cleared service.
Our experienced engineers, most of whom are ex-Royal Signal Engineers, provide cabling, networking, and equipment installation services. We've worked for governments, teleco’s, and hyperscalers. Our secure asset disposal service aims for zero landfill and maximum recycling while ensuring safe and secure disposal.

Features

• Pre-installation site surveys
• Risk & method of installation planning
• Installation planning and logistics management
• Cabling survey, wifi and network survey
• Data rack validation, floor and cabling planning
• Installation of cabling, racks, CPE
• Asset logging and labelling
• Auditing and project cpompletion
• Secure & certified system cleaning with secure data destruction
• Zero to landfill asset decommissioning, reuse, repurpose or recycle

Benefits

• Reduce installation risk and overhead
• Highly qualified installations engineers UK wide
• Dedicated technical project management team
• Cost-effective, most economically advantageous service delivery method
• End to end project completion & logistics management
• Utilise old CPE, reuse is schools or repurpose laptops
• Maximise ICT investment, Reduce risk, transform quicker
• Implement IoT, ICT and transformation projects
• Data centre installations or decommissioning
• Hybrid cloud or multi cloud transformation

£500 to £1,250 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at michaelo@cirro-solutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

174198451388731

Contact

Michael Owen
020 3418 0412
michaelo@cirro-solutions.co.uk

Planning

• Planning service: Yes
• How the planning service works: As part of defining the scope, we plan our work against specific schedules and deliverables to ensure the most efficient outcome in terms of time, cost, and quality. Typically, for larger installations, we conduct an initial site survey to ensure that we have all the necessary logistic contacts, check power feeds, PDU, UPS, cabling, risk & method, and ensure that all aspects of the project are ready for the installation. We complete the installation log, check assets, bring equipment online, and hand it over to a support team to validate that the system is working correctly.; ; We remove legacy systems based on the asset list and ensure the pre-agreed workflow for each asset. Before removing, this could include a system back-up. Post-removal, this could mean turning the HDD to dust with a shredder or securely writing zeros on multiple passes. ; ; All assets are logged and worked against the specified works order and certified against any required standards for data destruction, recycling, or repurposing.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Cirro provides several services related to cloud migration, data centre migrations, cloud to cloud or multi/hybrid cloud environments. With support for installations and decommission, cloud migration planning and project management, back-up and recovery, secure assets disposal and physical site inspections.; ; We can also supply technical project management resources on a time and material basis to support cloud migration projects.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Cirro offers a wide range of services such as commissioning, support, training, engineering, analysis, advising and technical consulting to help you get the most out of your deployment, reduce risk, and ensure data integrity and functional operation.; ; Working closely with customers to understand their specific needs and apply the appropriate solutions. We focus on usability, cost optimisation, system performance, alerting, monitoring and reporting. Additionally, we optimise platform deployment for each customer's environment to achieve the lowest Total Cost of Ownership (TCO). This process is achieved through continual testing, monitoring and Quality Assurance.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Cirro can provide support for a wide range of 3rd party services, including Microsoft Azure, O365, AWS and a host of SaaS vendors. We also build service monitoring and cost optimisation dashboards.

Service scope

• Service constraints: Agreed and defined in a Scope of Works

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 30 mins UK working hours otherwise 2 hours
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: A suitable support agreement is put in place that covers the SoW and it tailored accordingly.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: IQS
• ISO/IEC 27001 accreditation date: 17/06/2023
• What the ISO/IEC 27001 doesn’t cover: 3rd party services
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • ISO 22301 - Business Continuity
  • ISO 9001 - Quality

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Commitment to Reduce Carbon Footprint and Climate-Related Initiatives In alignment with our commitment to reducing our ecological impact, we are dedicated to collaborating with our customers and suppliers to contribute to environmentally sustainable initiatives that improve ecosystems and reduce ecological impact. Our primary objective is to minimise the environmental impact of our operations. Focus on Environmental Impact Reduction Our main focus is to engage in discussions with our customers to explore collaborative approaches for reducing the environmental impact, particularly by minimising non-essential travel, to reduce energy usage and wastage of time and materials, all of which have an impact on operational consumption. As we transition back to regular operations, we are focused on reducing our physical impact, including initiatives such as flexible working, minimising printing, and enhancing recycling efforts. We are committed to optimising our physical office requirements to ensure efficient resource utilisation. Future-Focused Solutions and Efficiency We are dedicated to designing future-oriented solutions that embed efficiency into our design and delivery processes. Leveraging the momentum generated by the pandemic, we aim to build on successful new working methods. At Cirro, we are continually looking to identify potential improvements in the way we work to improve our operational efficiencies which directly impact energy usage, travel or ecological impact. By championing these initiatives, we are steadfast in our commitment to not only reduce our own ecological impact but also to actively engage with our stakeholders to foster environmental sustainability and support initiatives that have a positive impact on our world.

  Equal opportunity

  Delivering Social Value Theme 4 and PPN 06/20 Model Award Criteria In the following section, we elaborate on our approach to fulfilling Social Value Theme 4 and the relevant PPN 06/20 Model Award Criteria Our strategy, aligned with WSP’s 2022-24 Inclusion & Diversity Strategy, encompasses the following initiatives: Skill Development for Underrepresented Groups We are committed to supporting the development of new skills that lead to recognised qualifications for underrepresented groups. Addressing Inequality in Employment, Skills, and Pay We will demonstrate a clear commitment to identifying and addressing inequality in employment, skills, and pay within the contract workforce. This includes implementing time-bound action plans to monitor the inclusion and progression of full-time equivalent (FTE) employees from underrepresented groups. Supporting In-Work Progression Our approach includes support for in-work progression, aiming to assist individuals from disadvantaged or minority groups in transitioning into higher-paid roles by developing new skills relevant to the contract. Real-World Equal Opportunity When recruiting, Cirro has a policy to ensure that all names, ages, race or gender details are removed from CVs, so we focus on interviewing and employing the most suitable person for the role.

  Wellbeing

  Wellbeing Initiatives In our commitment to prioritising the well-being of our teams, we are dedicated to supporting the health and well-being of our employees, contractors, suppliers and customers. Flexible Working Support We offer flexible working conditions to our staff. They have a clearly defined job description, they know what needs to be done and they have the flexibility they need to be able to do that whilst balancing home life, physical and mental health. Internal Support Cirro’s works typically in virtual teams, it’s important that we have ‘virtual’ tea breaks and have regular discussions. Cirro also keeps an eye on the level of output expectations and workloads of employees to ensure the right resourcing levels and workloads. During periods of high-intensity working, such as working on tenders, delivering projects or whatever it might be, Cirro ensure employees take time out once this is more practically possible to ensure employees can refresh and relax.

Pricing

• Price: £500 to £1,250 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at michaelo@cirro-solutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.