Puddlebox ltd
Programme and Project Management (PPM) Services
We provide flexible services to work on specific projects or complex programmes to ensure they are successful, delivered on-time and to budget. We have extensive experience in bring together, managing and governing successful projects/programmes, though detailed planning, risk management, close stakeholder engagement, scope management, and a collaborative delivery approach.
Features
- Benefit from our full project life-cycle experience: initiation to operation
- Effective project and programme delivery on time and budget
- Accountability, a single point of contact for Customers and stakeholders
- Proven track record in Cloud project delivery
- Focused on delivering business value to stakeholders
- Inclusive engagement of business stakeholders at all levels
- Ability to operate in fully controlled project environments
- Strong and effective programme and project governance
- Access to technical Architects, developers and service management resources
- Ability to rescue failing projects and make them successful
Benefits
- Reduces deployment times
- Utilisation of frameworks and methodologies to maximise IT value
- Controlled and minimised risk of IT changes
- Coordinated design and delivery
- Increase Operational Efficiency
- Focus on service quality
- Higher return on investment
- Greater customer service experience
- High success of acceptance into service
- Reduced security risks
Pricing
£350 to £1,100 a unit
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at gcloud@puddlebox.com.
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Framework
G-Cloud 14
Service ID
1 7 4 4 6 2 6 2 1 8 7 7 4 1 7
Contact
Puddlebox ltd
Weng Lam
Telephone: 07542 011 234
Email: gcloud@puddlebox.com
Planning
- Planning service
- Yes
- How the planning service works
-
Planning is key to our services as it facilities successful delivery. Our team works with clients to plan all aspects of the work and we manage and review each project against the agreed plan. We provide a structured project & programme management approach utilising best practice methodology and will create detailed plans to support procurement, development of documentation, resources for evaluation, bidder response, technical assurance and governance processes. These plans are evolved and adapted as the project progresses through delivery and into handover to Business as Usual.
We work with clients to understand their specific organisational requirements and the potential impact across all affected end user groups. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- If the scope of the service requires training, a training programmes can be developed in partnership with the client, aligned to the specific needs of end user groups across the organisation. We can work with your organisation and produce a ‘Gap Analysis’ to identify what training is required and propose a range of options.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Our experienced project and programme managers will support customers in their planning to establish or move cloud services. Our team helps clients to migrate to Cloud technologies and we use proven change management techniques to ensure that this is successful. We involve client at every step and include extensive engagement to facilitate this. With experienced consultants and extensive performance management systems Puddlebox provides in depth assistance in all aspects of cloud migration projects by providing specialist project technical and delivery resources. We have access to specialists in Microsoft Office 365 migration and data migration who can provide advice and guidance throughout the project. Technical Architects are available to the project team to evaluate designs and the build stages of the project as well as Service Managers to support service transition.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Programme Assurance and Quality Assurance Services are key to the successful delivery of any programme or project. Through effective and efficient project management we will ensure that all elements of quality assurance and performance testing are undertaken. We can also provide flexible groups of experts to perform QA and performance testing to common standards, provide feedback on results, together with analysis on potential improvements and changes required to meet future expectations.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Buyer hosting or software
- How the support service works
- Puddlebox are able to provide key resources to support BAU teams to deliver their hosted services or software.
Service scope
- Service constraints
- Services are limited to the UK.
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- Email Support response within 3hrs
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), 7 days a week
- Web chat support
- No
- Support levels
- We can provide varying levels of support, with appropriate pricing to go with it. This can include support provided by a Technical Account Manager , Project manager or support engineers. Our Account Managers are available to customers during normal working hours to provide support as appropriate. Project/Programme Managers assigned are contactable 7 days a week between 9-5.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Puddlebox is committed to taking strong actions in our shared goal of mitigating the effects of climate change. We acknowledge the role that business plays in safeguarding our shared environment.
Every day, we collaborate with our many stakeholders to make a positive environmental impact. This includes minimising our carbon footprint, responsibly disposing of our e-waste, and engaging with our people to maximise their collective impact on our operations.Covid-19 recovery
Puddlebox take an active role in supporting organisation and businesses to manage and recover from the impacts of COVID-19, including introducing new ways of working to deliver services and supporting clients.Tackling economic inequality
Puddlebox works collaboratively throughout the supply chain to ensure a fair and responsible approach in delivering our services. Social purpose is woven into Puddlebox’s fabric. From creating new businesses and new employment opportunities, to improving education and training, Puddlebox is committed to tackling economic inequality at root. Our overriding vision is to help lower the unequal distribution of income and opportunity between different groups in society.Equal opportunity
Puddlebox is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by laws.
This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Puddlebox makes hiring decisions based solely on qualifications, merit, and business needs at the time.Wellbeing
Puddlebox is committed to providing a healthy working environment and improving the quality of working lives for all staff. We aim to create a health - promoting workplace where our people can be themselves and feel and perform at their best, so we can deliver the exceptional service our clients expect. This means being proactive in empowering our people to prioritise their wellbeing and support those around them in doing the same.
Pricing
- Price
- £350 to £1,100 a unit
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at gcloud@puddlebox.com.
Tell them what format you need. It will help if you say what assistive technology you use.