SmartTasking.com
RPA as-a-Service
Smarttasking's RPA as-a Service provides tools, support and guidance to enable effective use and optimisation of ChatBots & Robots. This service helps customers optimise processes through effective 'robotic process automation'.
Features
- Automated Process Mapping
- Service Design & Assurance
- ChatBot Configuration & Testing
- Robotic Configuration & Testing
- Service Delivery
- Optimised target operation models for Automation
Benefits
- Cost saving
- Risk mitigation thought removal of Human Error factor
- Process efficiency gains
- Employee retention
- Quality Assurance reporting
- Knowledgebase assessments to ensure optimised automation experiences
- Developed Automation for internal and external experiences that matter
Pricing
£2,000.00 an instance a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at digitalgov@smarttasking.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
1 7 4 5 2 6 2 5 8 5 7 4 6 3 4
Contact
SmartTasking.com
Niall Anderson
Telephone: 07977 038858
Email: digitalgov@smarttasking.com
Planning
- Planning service
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- This service can only automate repeatable & definable tasks
User support
- Email or online ticketing support
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Once the solution has been developed and tested, we offer Level 1, 2, & 3 user support for live deployments,
Most of the services we offer may benefit from ad-hoc support and advice, which would be agreed in conjunction with any statement of works. These would be costed either as a Call Off services or in the form of independent items charged on a pay as you go service. Our preference is always to deliver maximum value to our clients, therefore, Call Off services in the first instance.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
Fighting climate change
Process:
As a business we operate a 4-year IT refresh programme, and currently have a number of laptops and PC Monitors that we can make immediately available to a local charities. We have already reached out to South West Surrey Domestic Abuse Service https://www.swsda.org.uk/ to enquire about how we can assist via the Donation of ICT equipment.
Future Charity Engagement:
To enable our ICT equipment to be donated to local charities, we have engaged with our IT Service Delivery provider and set a target date of 31st December 2023 to get all ICT equipment over 4 years old into a state where it may be donated to our local center.Tackling economic inequality
Process:
As a business we operate a 4-year IT refresh programme, and currently have a number of laptops and PC Monitors that we can make immediately available to a local charities. We have already reached out to South West Surrey Domestic Abuse Service https://www.swsda.org.uk/ to enquire about how we can assist via the Donation of ICT equipment.
Future Charity Engagement:
To enable our ICT equipment to be donated to local charities, we have engaged with our IT Service Delivery provider and set a target date of 31st December 2023 to get all ICT equipment over 4 years old into a state where it may be donated to our local center.
Pricing
- Price
- £2,000.00 an instance a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at digitalgov@smarttasking.com.
Tell them what format you need. It will help if you say what assistive technology you use.