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Altiatech Ltd

AI and RPA Discovery

Altiatech Ltd has expertise in Artificial Intelligence (AI) and Robotic Process Automation (RPA) solutions designed to empower businesses to unlock new levels of efficiency, productivity and innovation. Our team of experts works closely with clients to identify opportunities for AI and RPA implementation, ensuring success for achieving business goals

Features

  • AI-powered data discovery & analysis
  • Customisable AI models
  • Automated pattern recognition & prediction
  • Enhanced customer experience & engagement
  • Streamlined process automation
  • Improved process accuracy and consistency
  • Increased operational efficiency
  • Scalable RPA solutions

Benefits

  • Gain deeper insights to inform strategic decision-making
  • Develop AI solutions specific to business needs and challenges
  • Uncover patterns and predict trends to stay ahead
  • Leverage AI to personalise interactions and provide exceptional customer service
  • Automate repetitive tasks, freeing up resources for other challenges
  • Eliminate human error and ensure consistent execution of processes
  • Boost productivity and reduce operational costs
  • Adapt your automation strategy as your business grows and evolves

Pricing

£10,000 a unit

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at innovate@altiatech.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 7 4 7 8 8 1 9 8 8 3 4 9 4 4

Contact

Altiatech Ltd Monsur Ali
Telephone: 03303325842
Email: innovate@altiatech.com

Planning

Planning service
Yes
How the planning service works
AI and RPA helps you move towards your goals quickly with a Discovery and next step quick wins to access benefits fast. Our Discovery helps you to quickly explore your challenges and processes and explore different opportunities for increased productivity, savings and more.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We provide training across AI and RPA, from top to bottom. This includes everything from configuration to end user training. Training can be formally delivered sessions, learning workshops or via knowledge transfer handovers. This can be tailored to meet your organisation's learning requirements.
Training is tied to specific services
Yes
Services the training service works with
AI and RPA

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
AI and RPA helps you uncover new information to create better decisions and implement automation processes that act faster, but also cost less overall.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Microsoft Azure
  • AWS
  • Google Cloud

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Altiatech adopts best practices in making use of development environments for testing before raising change requests. Furthermore, changes will typically have back-out plans. Finally, testing can be undertaken with a sub-set of users to monitor overall performance before wider roll-out.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • CHECK
  • CREST

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by a third-party organisation
How the support service works
We support AI and PRA with advice and guidance, including implementation down the line, either Altiatech alone or in conjunction with partner vendors.

Service scope

Service constraints
N/A

User support

Email or online ticketing support
Email or online ticketing
Support response times
Normally within 1-2 hours for critical events, up to 24 hours at weekends.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Severity A - Critical Business Impact – your business has experienced a significant loss or degradation of services, requiring immediate attention. Severity B - Moderate Business Impact – you have a loss or degradation of services, but your organization can still function. Severity C - Minimum Business Impact – you have an issue, but it has a small impact on your business.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
29/07/2021
What the ISO/IEC 27001 doesn’t cover
Systems development (N/A) Software development (N/A) Monitoring and review of supplier services (suppliers have their own controls)
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Tackling economic inequality
  • Equal opportunity

Tackling economic inequality

Altiatech is a minority ethnic led business that is has both Muslim ownership and leadership. Our social value is evident in our practice of annually donating a proportion of Altiatech's profits to charitable causes as part of "zakah" obligations, as required according to Islamic principles.

Equal opportunity

Altiatech is a minority ethnic led business that empowers people from many diverse backgrounds. Our social value is evident in the personnel we employ that have experienced disadvantage, as well as the new recruits we train who are young and inexperienced with little education beyond secondary schooling. By focusing on creating opportunities for our workforce, Altiatech's reach extends to wider families.

Pricing

Price
£10,000 a unit
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at innovate@altiatech.com. Tell them what format you need. It will help if you say what assistive technology you use.