INTEGRITY360 LIMITED

XM Cyber- Attack Path Management

The XM Cyber platform continuosly and safely runs attack simulations across Hybrid-Cloud environments, identifying misconfigurations, vulnerabilities, lack of segmentation, over permissioned users-user-behavior that can allow an attacker to laterally move /compromise critical assets.
XM Cyber then prioritises the issues/devices/accounts that put the most amount of critical assets at risk.

Features

• Automated Red Teaming:Scale and automate red teaming activities
• Attack Path Simulation:Identify and eradicate risks to critical assets
• Cloud Security:Secure public clouds(Azure, AWS, GCP)
• Vulnerability Management:Prioritise exploitable CVEs
• ) Client Success Management:On-board and maintain service continuously
• Active Directory Security: Prevent AD privilege escalation
• Kubernetes Security: Secure on-prem and cloud K8 environments
• On-premise Security: Protect critical servers
• Network Segmentation: Identify segmentation gaps and weaknesses
• 3rd Party Risk: Understand risk of a 3rd party compromise

Benefits

• Quick ROI:Understand top risks in a matter of hours
• Continuous:Identify and prioritise risk 24/7
• Integrations:Integrate with numerous tools for operational efficiency
• Efficiency:Only fix what puts critical assets at risk
• Scalable:Proven scale across businesses up to 700k endpoints
• No downtime:Model ensures no systems impacted by our operation
• Communicate risk across a wide range of teams and boards
• Step by step guidance to quickly fix issues
• Measure improvements in risk over time
• Full understanding of hybrid cloud environments

£18 a licence

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidreviewboard@integrity360.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

175490178422902

Contact

Paul Momirovski
+44 20 3397 3414
bidreviewboard@integrity360.com

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Vulnerability Management Services, ITSM / Workflow Services, SOC Services, CERT Services
• Cloud deployment model: Public cloud
• Service constraints: No
• System requirements: Windows Vista and above for the sensor

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Based on agreed & defined SLAs, questions, tickets, and other inquiries will be answered through Support or a designated Customer Success Manager.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Via a dedicated Slack Channel
• Web chat accessibility testing: N/A
• Onsite support: Yes, at extra cost
• Support levels: The different Support Levels https://info.xmcyber.com/hubfs/XM%20Cyber%20-%20Customer%20Success%20Support%20Tiers%20(1).pdf
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Yes - Onboarding Services, Training Services (Online, Self-Paced & Instructor-led), Continuous Engagement through Customer Success Management.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • Other
• Other documentation formats: HTML can be exported via PDF.
• End-of-contract data extraction: According to Technical & Organizational Measurements – deletion per NIST standards.
• End-of-contract process: The Offboarding Process will start, Customer Data will be deleted.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: WebInterface (HTTPS), Web-Access & API
• Accessibility standards: None or don’t know
• Description of accessibility: Via the Browser on the designated WebInterface (HTTPS)
• Accessibility testing: N/a
• API: Yes
• What users can and can't do using the API: The API is accessible via RestAPI. The Access Tokens can be generated through the WebUI. The entire SaaS platform is based on RestAPI calls, so the API interface offers all UI-available features.
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Dedicated Risk Scenarios based on Critical Business Services

Scaling

• Independence of resources: Customer environments are run in their own environments, with no shared services that would impact another environment.

Analytics

• Service usage metrics: Yes
• Metrics types: Via Customer Success Management only; Licence Usage; Health Metrics
• Reporting types: Reports on request

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: XM Cyber

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with another standard
  • Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Via the WebUI
• Data export formats:
  • CSV
  • Other
• Other data export formats: PDF, XLSX
• Data import formats:
  • CSV
  • Other
• Other data import formats: Via Customer Success Management only

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: "https://wp-marketing-prod-content.s3.eu-west-1.amazonaws.com/wp-content/uploads/2023/08/10073611/XM-Technical-Support-Program_Aug_2023.docx.pdf; ; 99.9% availability. ; 2hours response time for critical for tickets, for premium customers (full details in the Support Program above).; refunds are discussed per customer."
• Approach to resilience: XM Cyber provides the SaaS platform with Amazon Web Services (AWS). As per AWS: "AWS delivers the highest network availability of any cloud provider. Each region is fully isolated and comprised of multiple AZs, which are fully isolated partitions of our infrastructure"
• Outage reporting: Warning Banners in the WebUI, Customer Success Management communication (E-Mails, Slack, Phone Calls).

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
  • Other
• Other user authentication: Username, Password & enforced 2FA.
• Access restrictions in management interfaces and support channels: Product/service-wise, administrative activities are restricted, temporary, monitoring and should be approved in advanced. UI - temporary access by the needs using a slack bot and 2 managers approval; Backend access - only to authorized personnel, must authenticated to org IDP (user pass + MFA), connect to VPN (another MFA), connect to jump server (user/pass + MFA), connect to server with a private key; Full audit log
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
• Description of management access authentication: Either through Local Users (Username, Password, enforced 2FA) – or through the Identity Federation (OpenID Integration).

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: Between 6 months and 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: Between 6 months and 12 months
• How long system logs are stored for: Between 6 months and 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • SOC 2 Type II
  • BSI C5 Certification

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: SOC 2 Type II, BSI C5
• Information security policies and processes: We do have information security policies based on ISO27001 framework including SOC2/BSI and privacy matters, the policies are managed by the compliance manager and supervised annually basis

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Any change are fully documented, refer to SOC2 report
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Refer to software vulnerability policy
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Refer to SOC2 report for more information, section - monitoring
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: Refer to SOC2 report for more information, section - monitoring

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Equal opportunity
  • Wellbeing

  Equal opportunity

  Some people think there’s only one path to a career in cybersecurity. We believe in giving everyone, regardless of gender, race, orientation, or religion the chance to excel in technical fields. With our involvement in national and international inclusion efforts, XM Cyber is truly one of the most unique and diverse companies in the country.

  Wellbeing

  At XM Cyber, it’s all about the people. Each person is valued as an individual and as an essential part of the team.; With in-office programs dedicated to personal growth, each person is encouraged to find something they enjoy and hone their skills; People can proudly say that each day they make a difference in the fight for good.; Come for the ongoing Ping Pong wars, a fridge full of craft beer, and a plethora of pets roaming the halls. Stay for the great people, interesting events, and endless opportunities to grow. And when the work day is done, GO HOME and enjoy your life.

Pricing

• Price: £18 a licence
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Yes, Free Trials (Proof of Value) are provided. Full Service included, with a limitation of 14 days usage.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidreviewboard@integrity360.com. Tell them what format you need. It will help if you say what assistive technology you use.