OCF LIMITED

OCF - WEKA Platform

WEKA is the provider of the WEKA Data Platform a high-performance, software defined, parallel file system. WEKA provides the highest performance density, scalability and simplicity of any high performance storage.

Features

• Multiprotocol access via POSIX, SMB, NFS & S3
• Single namespace expansion to 14 exabytes
• Online upgrades and expansions
• No single point of failure
• Snapshots including clones, writable clones and recovery
• Support for NVIDIA GPUDirect Storage & Kubernetes CSI Plug-In
• Virtual file system, organisation and directory level quotas
• Non-disruptively hardware lifecycle management
• Ability to add/remove/shrink/grow volumes on the fly
• Encryption-at-rest and in-fight

Benefits

• Highest performance per TB
• Highest single client performance
• Keeps accelerated compute (HPC & AI) busier with data
• Reduce data movement, data copies and infrastructure requirements
• Ensure resiliency, data protection & security
• Simple management and monitoring
• Leading uptime with non-disruptive upgrades & expansions
• Enhanced security with encryption, multi-tenancy
• Leading data integrity

£142 a terabyte a year

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tenders@ocf.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

175808878533405

Contact

Megan Stroud
0114 257 2200
Tenders@ocf.co.uk

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: The WEKA Data Platform can be deployed on-prem, hybrid or in AWS, Azure, GCP and Oracle Cloud. WEKA enables full cloud deployments or to leverage the cloud for back-up, disaster recovery and bursting.
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: No constraints
• System requirements:
  • 2013 Intel® Core™ processor family and later
  • Sufficient memory to support the WEKA system

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Critical tickets are responded to within 1 hour.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: WEKA provides Slack channels to all of its customers that is used for chat with our engineers. You can find details on Slack's assisted technology features here: https://slack.com/intl/en-gb/blog/news/slack-updates-accessible-equitable
• Web chat accessibility testing: WEKA provides Slack channels to all of its customers that is used for chat with our engineers. You can find details on Slack's assisted technology features here: https://slack.com/intl/en-gb/blog/news/slack-updates-accessible-equitable
• Onsite support: Onsite support
• Support levels: The WEKA Data platform license includes 24x7 remote support in English with critical ticket response within 1 hour. It is included within the license fee. There are no different support levels. WEKA provide a technical account manager or cloud support engineer.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Online training, user documentation and videos. WEKA web chat, support portal and online Learning Centre to introduce users to WEKA platform and help with continued use.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • ODF
  • PDF
• End-of-contract data extraction: Data extraction will be discussed with the customer at the end of the contract and an implementation plan to extract any data from the WEKA platform will be performed if required
• End-of-contract process: Prior to the end of the contractual date, a license renewal notice will be provided to the customer which will give them the option to renew this service under a new contract. Pricing for this will be discussed with the customer at the end of the contract.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Linux or Unix
  • MacOS
  • Windows
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: WEKA provides three quick and easy ways to manage the WEKA file system, either through a Graphical User Interface (GUI), or a Command Line Interface (CLI), or REpresentational State Transfer API (REST). Reporting, visualization, and overall system management functions are accessible using the REST API, CLI or the intuitive GUI-driven management console.
• Accessibility standards: None or don’t know
• Description of accessibility: The service interface has not been specifically designed/certified against WCAG standards, however has been designed and implemented with user accessibility requirements in mind.
• Accessibility testing: While no active testing has been performed, it's expected that users of assistive technology can interact with the Weka command line and WEKA GUI, provided their technology is capable of interacting with Linux command-line utilities of web pages via a browser.
• API: Yes
• What users can and can't do using the API: Reporting, visualization, and overall system management functions are accessible using the REpresentational State Transfer API (REST). All WEKA system functions and services can be executed via a web service API, which adheres to the RESTful API architecture. Most WEKA API commands are system-wide and deliver the same results on all cluster nodes. Some commands are executed on specific nodes. The API is presented via a Swagger interface for ease of ; use and examples of API code in multiple programming languages. You can find a example of the Swagger interface at https://api.docs.weka.io
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • PDF
• API sandbox or test environment: Yes
• Customisation available: No

Scaling

• Independence of resources: Whether your storage infrastructure uses scale-up or scale-out solutions, you probably want to leverage the best approach to power AI applications and heavy workloads. WEKA has the best ways to accommodate rapid scalability. We’ve implemented new dimensions of scalability that incorporate scale-out and scale-up to cloud systems for high-performance computing storage, ensuring users are not affected by other users' demand.

Analytics

• Service usage metrics: Yes
• Metrics types: Reporting, visualization, and overall system management functions are accessible using the REpresentational State Transfer API, Command Line Interface (CLI) or the intuitive Graphical User Interface -driven management console.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: WEKA

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Users can export data as a csv file from the WEKA Data platform.
• Data export formats:
  • CSV
  • ODF
• Data import formats:
  • CSV
  • ODF

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: Availability is 24 hours a day, 7 days a week
• Approach to resilience: WEKA addresses common IT storage problems by providing a fast, efficient, and resilient distributed parallel file system that is cloud- native and delivers the performance of All-Flash Arrays, the simplicity of file storage, and the scalability of the cloud. Part of WEKA’s ease of use and cloud-like experience includes rapid provisioning to reduce time to get new workloads deployed, along with elasticity scaling, resiliency, performance, and cost-effectiveness.
• Outage reporting: WEKA system alerts

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password
• Access restrictions in management interfaces and support channels: Authentication is defined on the Organisational level and is encrypted by an encryption key. Only clients with the proper key are able to access authenticated points. This methodology increases security by drastically limiting access to certain subsets of an organization and limiting access to clients with the proper encryption key.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Standards Institution of Israel
• ISO/IEC 27001 accreditation date: 10/12/2023
• What the ISO/IEC 27001 doesn’t cover: WEKA's Information Security Management System is Applicable For The Following scope of: IT Operations Department Related to; Development, sales, and support of storage software.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: WEKA follows ISO 27001 and has committed itself to certain IT security practices to meet the standards of many of our enterprise customers. WEKA are audited at 6 and 12 month periods to maintain ISO accreditation.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: WEKA configuration and change management conforms to ISO27001
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: WEKA conforms to ISO27001 vulnerability management approach. Strong security features including encryption (at-rest and in-flight), authentication, key management, LDAP
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: WEKA provides a comprehensive set of tools for managing data systems, including monitoring, troubleshooting, and optimisation. The WEKA license includes 24x7 remote support and monitoring. When a failure occurs, regardless of how large the failure domain is defined, the system considers it a single failure. WEKA also utilizes a highly randomized data placement for improved performance and resiliency. Critical incidents are responded to within 1 hour.
• Incident management type: Supplier-defined controls
• Incident management approach: WEKA implements continuous monitoring of incident management across the business with regular reviews. WEKA follows ISO 27001 best practices and governance for Incident Management processes and response.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  WEKA partnered with ECG Capital Group and established that moving to the WEKA Data Platform from a traditional data storage solution can save up to 260 tonnes of Co2e per PB of storage.

Pricing

• Price: £142 a terabyte a year
• Discount for educational organisations: Yes
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tenders@ocf.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.