Cloudreason
Cloud Security and Compliance Monitoring
Deploying your services into the Cloud can be more than just overcoming the technical hurdles. Cloud models today mean that there is a constant opportunity to ensure compliance. The correct governance will keep your data and users secure.
Features
- Ongoing security monitoring and reporting
- Ongoing compliance monitoring and reporting
- Ingestion of compliance and governance events into Cloudreason helpdesk
- Tagging review across Cloud platforms
- Support for compliance staff with understanding compliance and security events
- Review simple change recommendations before application by client teams
- Develop plan with clients for complex / critical work packages
Benefits
- Assurance of constant adherence to company and industry standards
- Demonstrate efficiency and effectiveness of Public Cloud services
- Improved visibility of adherence to compliance and security standards
- Deeper understanding of compliance events for key stakeholders
- Comprehensive insights into compliance performance and events
Pricing
£500 to £2,000 a unit a month
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at michael.shanks@cloudreason.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
1 7 8 5 5 6 6 7 3 4 7 6 0 9 7
Contact
Cloudreason
Michael Shanks
Telephone: 07973480358
Email: michael.shanks@cloudreason.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- We help look at new deployments or adjustments and how changes to your solution will impact the compliance and security of your service. We then plan how to make these changes so that the impact to your business is as minimal as possible.
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security design
- Security audit services
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Our engineering team is dedicated to ensuring you migrate to your Cloud hosted solutions as efficiently as possible. We support Microsoft, Linux, Firewall, Loadbalancer, and SaaS applications hosted within the major Cloud providers. We work closely with your MSP, AWS, Azure, and Google.
Service scope
- Service constraints
- Service provided within the UK and it's territories.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- 2 hours
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AAA
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
-
We triage and set priority levels to inbound issues within 15 minutes. We set our response times based on priority levels. All support is included within the scope of our service agreement.
P1 - 15-minute response with 30-minute resolution target
P2 - 1-hour response with 2-hour resolution target
P3 - 4 Hour response with same day resolution target
Change - Same business day response and resolution target
We provide a dedicated technical account manager, commercial manager, and cloud support engineer with every service engagement.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Cloudreason’s processes and actions to meet environmental obligations and objectives. Energy efficiency makes a significant contribution to environmental sustainability and helps us to reduce our operating costs. We monitor our use of key sources of energy (electricity, gas,) with the aim of reducing our carbon emissions.Covid-19 recovery
Cloudreason continues to follow and update our business continuity plan with a focus on protecting the health and well-being of our colleagues, while keeping the business running, supporting our partners and continuing to provide the best possible service levels.Tackling economic inequality
Cloudreason is committed to tackling economic inequality at root, from creating new businesses and new employment opportunities, to improving education and training, Our overriding vision is to help lower the unequal distribution of income and opportunity between different groups in society.Equal opportunity
Cloudreason is an equal opportunities employer and in general would wish to go beyond the strict legal requirements as determined by statute in order to be seen to promote sound and fair management practices and procedures at all times. It is therefore the Company’s aim to provide equality of opportunities for all employees by providing a working environment free from unlawful discrimination, harassment, bullying or victimisation on the grounds of sex, marital status, sexuality, disability, age, race, colour, ethnic origin, nationality, religious or political beliefs. This principle will equally apply to recruitment, training, promotion, dismissal, transfer and all benefits, terms and conditions of employment. The Company will not tolerate acts which breach policy and all instances of such behaviour will be taken seriously, be thoroughly investigated and in proven cases, will be subject to the Company’s disciplinary procedures. Policies for recruitment, selection, training, development and promotion are designed to ensure that individuals are selected, promoted and otherwise treated solely on the basis of their relevant aptitudes, skills and abilities.Wellbeing
We encourage vitality, a healthy quality of life, and a positive working environment in which people thrive. Our priority is to be proactive, so employees can gain awareness, education, and support to successfully function at work and at home, free from factors which may negatively impact upon their health.
Pricing
- Price
- £500 to £2,000 a unit a month
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at michael.shanks@cloudreason.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.