AKESO & COMPANY LIMITED

Forecasting Solution for Strategic Decision Making

Akeso provides a future-state, static modelling tool that delivers actionable insights for performance optimisation and strategic planning. ​

The tool comes with supporting visualisations and optional adjustable levers allow users to explore the potential impact of various changes on operations.​

Akeso will provide comprehensive user and maintenance training during handover.

Features

• Collection and merge of various datasets through data cleansing/manipulation
• Interactive and visually appealing data representation
• Customisable add-ons for automating and scheduling activity
• Models are implemented in Python/R/Alteryx
• Web-based visualisation layer or based on PowerBI/Qlik/Tableau
• Automation and scheduling of workflows
• API and a secure UK-based server as customisation options

Benefits

• Forecasting a range of future scenarios tailored to the client
• Utilisation of complex forecasting models yielding more accurate outputs
• Clear and accessible data insights
• Informed decision-making
• Improved understanding of service operations and improvement opportunities
• Improved understanding of changing future landscape

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at services@akeso.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

178599172227300

Contact

Scott Healy
07791972666
services@akeso.co.uk

About the service

• Service categories:
  • Application Development and Deployment
    • Analytics and business intelligence
      • Business Intelligence
        • Business Intelligence
      • Advanced and predictive analytics
        • Advanced and predictive analytics
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: Usage is dependent on access to relevant, and appropriate data, and user licences for at least one of the following business intelligence tools: PowerBI, Qlik, Tableau.
• System requirements:
  • The client has a PowerBI/Qlik/Tableau licence.
  • Data are stored in a structured database.
  • Python/R/Alteryx is installed in the client's server.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Specific requirements are tailored to client’s needs, however typical responses are within 1 working day.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: The support to the client is provided via their dedicated Product Manager, who is also supported by a Principal Consultant/Data Scientist. Akeso tailor SLA support agreements to meet each client's specific requirements, and constantly monitor these. Support ranges from training and debug, to output analysis. Support can be tailored to specific client needs where appropriate.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: The service starts with an agreed kick-off meeting and workshop defining project requirements and agreeing customisations, and recording these in the form of a project charter. Development is aligned to the project charter and the product backlog made accessible to the client where customisation is required. Training can be on-site classroom-based, or off-site virtual. It can also be provided on a self learning basis. Akeso can also provide specific documentation, if required.
• Service documentation: Yes
• Documentation formats: PDF
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: PDF in the same space as the service solution.
• End-of-contract data extraction: Data ownership and processing remains on the clients server and cloud server solution, meaning that the data is not required to be extracted when the contract ends.
• End-of-contract process: At the end of the contract, Akeso will discuss with the client further options and advice. Options include renewing their license, redevelopment of solution, or removing the service and providing Akeso with confirmation that the service has been removed. Further engagement and need for services should be recorded in the Akeso Order form.

Using the service

• Web browser interface: No
• Application to install: Yes
• Compatible operating systems:
  • Linux or Unix
  • MacOS
  • Windows
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: WCAG 2.2 A
• API: No
• Customisation available: Yes
• Description of customisation: Clients can choose from a range of standard reporting templates with various graphical visualisations, depending on the business area or functionality the service is intended for. Depending on the data structure and trends, our algorithms will choose the most appropriate predictive solutions for forecasting, these can also be manually overrided for user preference. Flexible support can be provided to raise accessibility standards. Data dictionaries can also be included into the NLP solution to improve the learning of the models.; We will work with the client to identify the most appropriate customisations that meet their needs and deliver the best healthcare benefits.

Scaling

• Independence of resources: The solution is uploaded to the clients network and server. Meaning that scalability is only limited by the user administrative team, not external users.

Analytics

• Service usage metrics: No

Supplier type

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: Less than once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Encryption of all physical media
  • Other
• Other data at rest protection approach: All critical data is stored in the cloud using Microsoft products (e.g. Microsoft 365, Teams, Sharepoint etc.). Data are encrypted using several strong encryption protocols, and technologies that include Transport Layer Security/Secure Sockets Layer (TLS/SSL), Internet Protocol Security (IPSec), and Advanced Encryption Standard (AES). Access is managed via Active Directory user accounts and policies.
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: In-built export data function as part of the visualisation solution. Client is only able to export the data set by their user rights set by their user management team.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • XLSX
  • Charts and Diagrams
  • Tabular Data
• Data import formats:
  • CSV
  • Other
• Other data import formats: XLSX

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: No data is exported outside the clients stipulated working environment
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: Availability is set out in the SLA agreement established between Akeso and the client.
• Approach to resilience: Available on request
• Outage reporting: Email alerts are sent out when outages are expected.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Other
• Other user authentication: At the beginning of the contract, Akeso establishes with the client the users for the service. These are added to the user access list and an invite is sent out with instructions for authentication.
• Access restrictions in management interfaces and support channels: Managed by a proxied and privileged access management system
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Other
• Description of management access authentication: The solution is deployed on the client's server, so the client manages access.

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: Between 6 months and 12 months
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Software Security Code of Practice: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: Cyber Essentials, NHS Data Security and Protection Toolkit (DSPT)
• Information security policies and processes: We have policies and standards that set out our guidelines for security governance, namely Access Control, Email Acceptable Use, Information Security and Privacy Standard for Personal Data. Akeso adheres to GDPR and the UK Data Protection Act, supported by a designated Data Protection Officer, annual training, breach logs, and strict data‑handling procedures. We are also registered with the Information Commissioner’s Office (ICO) as required for all UK data controllers.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Akeso defined controls are applied. Controls can be varied to suit specific client requirements by agreement. Such tailored non-standard services may attract additional costs.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Akeso defined controls are applied. Controls can be varied to suit specific client requirements by agreement. Such tailored non-standard services may attract additional costs.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Akeso defined controls are applied. Controls can be varied to suit specific client requirements by agreement. Such tailored non-standard services may attract additional costs
• Incident management type: Supplier-defined controls
• Post-quantum cryptography secure: Yes
• Incident management approach: Fully managed and defined, in line with ISO/IEC 27001:2017

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 20%
• Between £250,000 and £500,000: 25%
• Between £500,001 and £1,000,000: 40%
• Between £1,000,001 and £2,500,000: 45%
• Between £2,500,001 and £5,000,000: 50%
• Over £5,000,001: 50%

Standards and certifications

• ISO/IEC 27001 certification: Yes
• ISO/IEC 27001 accredited by: British Assessment Bureau Ltd
• ISO/IEC 27001 accreditation date: Tuesday 7 October 2025
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• ISO 9001 certification accredited by: British Assessment Bureau Ltd
• ISO 9001 accreditation date: Tuesday 7 October 2025
• What the ISO 9001 doesn’t cover: N/A
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber Essentials Certificate Number: Bbd5b2b9-1a03-496d-9f3f-e3e6ac20fc3f
• Cyber essentials plus: No
• Cyber Essentials Alternative: You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
• Other security certifications: Yes
• Any other security certifications: DSP Toolkit

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Plans to engage the contract workforce in deciding the most important workplace issues to address
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
  • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
  • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Volunteering opportunities for staff
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling

  Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
  • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
  • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
  • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
  • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
• Mission: Make Britain a clean energy superpower:

  To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

  Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
• Mission: Break down barriers to opportunity:

  By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

  Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
  • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
  • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
  • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
  • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce

  Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the issues affecting the development of new skills by target cohort
  • Understanding of issues relating to entering the contract workforce
  • Creation of outreach activities to create a pipeline of employees for the future contract delivery
• Mission: Build an NHS fit for the future:

  That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

  Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at services@akeso.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.