Capgemini UK plc

Digital Delivery Centres – Digital/Agile/PaaS/DevSecOps/CI/CD/UR/UX/Cloud-native

For Customers building their own Digital DevSecOps Delivery capability. DDCs are highly collaborative facilities that employ agile methodologies and DevSecOps ways-of-working to rapidly deliver user-centric services to market. The centres drive a culture of collaboration, implementing multi-disciplined DevSecOps teams, blending customer and supplier capability for a truly One-Team approach.

Features

• Transformation through a culture of DevSecOps and Agile at Scale
• Customer can build digital services in-house using its own employees
• Augmented with Capgemini DevSecOps, Agile, User-Centred, Cloud-native and Automation expertise
• Gov.uk Service Standard experts, Product-oriented, customer-directed, agile digital delivery centres
• Supports multi-supplier environment with shared ways-of-working, standards and culture
• Rapid start-up, capability growth and cultural transformation of organisation
• Capgemini can design, build, operate and transfer operations to customer
• LLegacy transformation and re-platforming to Cloud, Cloud-native development and DevSecOps
• Provide multi-device mobile application capability
• Channel shift through business process re-engineering and Sustainable by Design.

Benefits

• Accelerates IT Transformation journey and time to market
• Focus on customer experience and maximised user engagement
• Significantly increased product quality and reduced technical debt
• Improved Live Service operational efficiency through monitoring and reporting tools
• Increased business agility, efficiency and performance improvements
• Omni-Channel technology innovation
• Access to expertise the customer needs whilst they retain control
• Empowered multi-discipline squads driving employee satisfaction and purpose
• Supports Buyer capability growth and consistent working practices
• Designing for Net Zero goals through Sustainable by Design.

£468 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsector.opps.uk@capgemini.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

179701350138543

Contact

Giovanna Borgia
+44(0)370 904 4858
publicsector.opps.uk@capgemini.com

Planning

• Planning service: Yes
• How the planning service works: The service can provide technical and planning expertise in software development, hosting of services in the cloud and use of Software-as-a-Service. We can provide consultancy services to help make key decisions in early project phases and full teams to help with the detailed delivery planning and creation of agile roadmaps of small to very complex digital services.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Capgemini can provide a full range of project and systems integration services to help the migration to Cloud services. Our expertise ranges from initiation to implementation and into support, including change management and transformation.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: The digital centre has a strong team of Quality Assurance Specialists with a wide range of QA experience from programme level test management to agile team technical QA. We use modern techniques such as Test Driven Development (TDD) and Behaviour Driven Development (BDD) to iteratively and incrementally test a service as it evolves through the project lifecycle. Quality Assurance (QA) Specialists have a strong emphasis on automation and building in quality assurance into the delivery toolchain to maximise quality for the minimal cost. We have strong experience in performance and resilience testing for mission critical systems, and where possible we automate these tests too.; These Quality Assurance skills can be consumed on a consultancy basis to help build your capability, providing QA functions in your project or as members of a full agile team.; Capgemini can help the Buyer test the scalability of solutions so that they best embrace cloud-native capabilities to ensure hyper-scaling is not only achievable, but is simplistic and potentially fully-automated/dynamic.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
• Other security services: Please contact Capgemini directly for information about other security services.
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST
  • Tigerscheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: Support for cloud hosting or software services will vary depending upon Buyer requirements and upon the nature of the services supported. Please contact Capgemini directly for details.

Service scope

• Service constraints: Any constraints will be identified through discussion with the Buyer.

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: The support levels for individual services may be agreed within the Order Form and will be charged for in accordance with the Pricing section for this service

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: 04/05/2023
• What the ISO/IEC 27001 doesn’t cover: Please contact Capgemini directly for information regarding ISO/IEC 27001 certification for this service
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Capgemini has a long‐standing commitment to environmental sustainability, with a strategy focusing on managing and reducing our own environmental impacts and deploying our expertise in technology and business transformation to help clients address their sustainability challenges. Our Group environmental sustainability ambition is to be Carbon neutral no later than 2025 and transforming to net zero by 2040 as approved by SBTi.; ; We integrate sustainability into our existing structures and solutions where applicable with our impacts being calculated using our online carbon impact calculator, underpinned by our methodology.; ; PUBLIC AND HYBRID CLOUD:; Scalability can reduce the future need to replace hardware; increased efficiency reduces energy consumption; and pay per use encourages companies to only use what they require, increasing energy efficiency.; ; CLOUD APPS:; Cloud Native apps can be agile, flexible and scalable to a variety of innovative outcomes e.g. Smartly, facilitating electric vehicle charging. Direct energy reduction through efficient equipment.; ; APPS MASS MIGRATION TO CLOUD:; Assessment of where it is possible to retire and rationalise legacy applications, as well as reducing inefficiencies, lowering operating costs and enabling business model innovation. This could all reduce energy consumption across the estate; ; ERP MIGRATION TO CLOUD:; Delivering operational efficiencies through the wider operations can lead to energy savings as well as cost and time across the business.

  Covid-19 recovery

  Since Covid-19, Capgemini has implemented a flexible working policy allowing all our employees to request arrangements for hybrid working where appropriate in view of client and team requirements.; ; We have made strides in helping communities gain access and skills to cope with the situation. We have partnered with Digital Unite, a leading Digital Inclusion organisation, since 2020 developing a new model for corporate support of digital skills training in the UK. For over two decades the organization has been helping third sector organizations build digital capacity by helping them recruit and train a network of 4000 Digital Champions, who then directly engage communities and help tens of thousands of people to learn basic digital skills.; ; At Capgemini, we have so-created Inspire, a training programme to support Capgemini employees to become Digital Champions. By embedding Champions within communities, people can more easily access regular support. We have so far had 983 people complete Inspire, with around 679 people being supported through it.; ; We launched the Digital Futures initiative in 2021 and it’s spearheaded by our Cloud Infrastructure Services leaders and colleagues. The initiative is designed to help and support thousands of digitally excluded people in their journey to inclusion through digital literacy projects. Initiatives such as this is a testament to our collective commitment towards digital inclusion actions. Capgemini aims to support digitally marginalised people through digital literacy programme across the world.; ; The Capgemini Research Institute published “Conversations For Tomorrow #6: Nurturing The Future Of Work – How organisations empower talent”. With the pandemic reshaping the future of work in several ways, this report specifically looks at how organizations can successfully implement the transformations necessary to thrive in the future of work, evaluating strategies such as refining and strengthening purpose; empowering talent; nurturing future skills; and instilling a trust-based culture.

  Tackling economic inequality

  Capgemini is committed to ensuring that digital transformation creates an inclusive and sustainable future for all. This means opening doors to technology careers for people who are currently far from the digital skills job market, such as those from deprived areas or refugees whose studies/career have been interrupted.; ; Capgemini have an ongoing schools outreach programme, allowing students to build new skills improving their chances of landing a job and work experience. 90% of our impact is with students from years 10-13. During events with schools, we offer: mock interviews, apprenticeship TalkCareers ins, technology talks, business challenge days, employability workshops, networking events, panel Q&As.; ; We create job opportunities for underprivileged individuals by collaborating with CodeYourFuture, a UK-based non-profit. Together, we support refugees and individuals from extremely low socio-economic backgrounds to access technical careers, such as software engineering. During 2023, we provided opportunities for 390 individuals and hired 7 through CYF. Capgemini also offers undergraduate and masters apprenticeships in partnerships with universities allowing individuals to gain skills while working.; ; We work collaboratively with many businesses including new businesses, entrepreneurs, start-ups, SMEs and VCSEs. Capgemini’s Applied Innovation Exchange (AIE) brings together a framework for action, a network of exchanges, and a diverse ecosystem to scout, trial, implement and accelerate innovative technology applications.; ; Capgemini supports the wider supply chain of UK businesses as a partner of Business in the Community within their business response network, engaging in sessions for refugees, coaching for job seekers, and providing digital inclusion mentors to the elderly. Capgemini supported supply chain resilience and capacity by spending £180m+ with 395 SMEs in 2022/2023.; ; We support our charity partners to build their digital skills and increase their impact through digital transformation. We have completed a range of pro-bono projects using our skills to impact charities, while developing our own junior talent.

  Equal opportunity

  Capgemini’s Diversity and Inclusion Policy states our commitments and guidelines to achieve a more diverse, equal, and inclusive work environment. Our definition of diversity encompasses all personal attributes, to reflect society in all its richness. It includes, among others, sex and gender identity, age, race/ethnicity or nationality, sexual orientation, ability status, social origin, cultural identity, faiths, working methods, skills, and experience. We value the differences and uniqueness of our people, while cultivating our commonalities.; ; Capgemini is recognised as one of the UK’s Most Inclusive Employers, is one of the UK’s Best Places to Work for Wellbeing, in the top 75 employers in the Social Mobility Index and is EDGE Assess Certified.; ; Capgemini is a member of the Business Disability Forum providing training, podcasts and comprehensive advice on conditions and adjustments. We hold a Disability Confident Employer badge. We work with Ambitious About Autism providing specialised education services and an award-winning employment programme. With the vision of everyone feeling valued for who they are, Capgemini initiated the NeuroInclusion Programme in 2023 for neurodivergent individuals to share their valuable experiences, ideas, and insights. This has grown, engaging with external experts, training sessions for staff.; ; Our employees benefit from seven Employee Resource Groups, which promote inclusive behaviours and provide our teams with space to come together and share their experiences. Currently, we have the Armed Forces Network, Women@Capgemini, CAPability, OUTfront, the Race and Equality Network, and Talking Heads. NeuroAbility is the most recently launched group ensuring an inclusive support space for neurodiverse employees or carers.; ; For 20+ years, our partnership with The Prince’s Trust has supported young people from disadvantaged backgrounds across the UK, providing employability skills and useful insights into technology careers. In 2023, our volunteers supported over 1,000 young people to improve their digital and employability skills.

  Wellbeing

  From the first stages of recruitment through to each working day with Capgemini, support is always at hand. Capgemini UK has been named one of the UK’s Best Workplaces™ for Wellbeing in 2023 by Great Place to Work®, the global authority on workplace culture.; ; Here are a few ways that Capgemini provides support on wellbeing:; ; Talking Heads Employee Network: Our wellbeing Employee Network, Talking Heads, which supports mental wellbeing, with 500+ members, providing a space for everyone to discuss anything mental health or wellbeing related. It’s a space to connect, share, seek advice, and uplift each other.; ; Wellbeing Champions: We have more than 160 trained Wellbeing Champions across our UK business who are available to all employees. These dedicated champions have been trained by mind and provide a friendly and trustworthy point of contact, enabling colleagues to speak about mental health concerns or life events in confidence. Their role is to listen and signpost to internal and external support, not make a professional or medical judgement.; ; Access to ‘Thrive’ app: We offer a confidential wellbeing app that helps build a growth mind-set, prevent, and manage stress anxiety and other mental health conditions. It has a mood meter, relaxation techniques, a goal setting system, access to a thought trainer and more.; ; “The company really cares about employees’ wellbeing. When I mentioned that I was going through a difficult time to more senior colleagues, they supported me throughout and reached out to me frequently to ask how I was doing. There is also a great Employee Assistance Program where employees can speak to therapists for free.” – Capgemini employee; ; We work with our clients to deliver a range of wellbeing initiatives including wellbeing knowledge share sessions, wellbeing in delivery toolkits, monthly health, wellbeing champion check-ins, health and wellbeing fundraisers and much more.

Pricing

• Price: £468 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsector.opps.uk@capgemini.com. Tell them what format you need. It will help if you say what assistive technology you use.