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PATIENT SAFETY LEARNING

Patient Safety Learning - Consultancy Support

Patient Safety Learning is a charity and independent voice for improving patient safety: helping health and social care organisations avoid preventable harm. We harness the knowledge, enthusiasm and commitment of organisations, professionals and patients to deliver system-wide change.

Features

  • Guidance in delivering “What Good Looks Like” in patient safety.
  • Standards framework for patient safety with outcomes, behaviours and actions.
  • Delivery of practical outcomes-focused ‘how-to’ products and services.
  • Training, development and mentoring in patient safety and human factors.
  • Advice, guidance and support on the implementation of safety improvement.
  • Support for organisations to become effective learning systems.
  • Support to prioritisation and improvement, from Board to front line.
  • Facilitation of system improvement and safety solutions.
  • Approaches to patient safety that reinforce a no-blame culture.
  • Engagement with the patient safety frontline, staff and patients.

Benefits

  • Reducing avoidable harm and improving the delivery of consistent care.
  • Driving and embedding systemic change and improved patient safety.
  • Strengthening patient safety skills amongst clinical and governance leads.
  • Helping organisations establish defined safety aims and demonstrate achievement.
  • Sustainable safety management system approach at an organisation’s core.
  • Improving understanding and influencing policy and strategy on patient safety.
  • Building commitment to improved patient safety amongst all stakeholders.
  • Improving efficiency and productivity by reducing costs of avoidable harm.
  • Providing evidence and assurance to regulators, commissioners and the public.
  • Building trust and confidence that organisations will deliver safer care.

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at clive@patientsafetylearning.org. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

1 7 9 9 6 7 9 4 1 0 9 2 6 7 3

Contact

PATIENT SAFETY LEARNING Clive Flashman
Telephone: 07555123567
Email: clive@patientsafetylearning.org

About your service

Service categories

Cloud Support Services

Set Up and Migration

  • Engagement and communication planning
  • Project management and governance
  • Other

Service scope

Service constraints
There are no service constraints we are aware of.

User support

Email or online ticketing support
Yes
Support response times
We can be contacted Monday to Friday (excluding Bank and Public Holidays) between 9 and 5 via email or telephone. As a small charity we aim to respond to all calls and emails as soon as we can, normally within 2 hours.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We can be contacted Monday to Friday (excluding Bank and Public Holidays) between 9 and 5 via email or telephone. As a small charity we aim to respond to all calls and emails as soon as we can, normally within 2 hours.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Developed Vetting (DV)

Pricing

Discount for educational organisations
Yes

Chief digital and data roles

Chief data officer
Role level UK Rate Offshore Rate
Chief data officer £1,500.00 £1,500.00
Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £1,500.00 £1,500.00

Data roles

Data analyst
Role level UK Rate Offshore Rate
Associate analyst £600.00 £600.00
Data analyst £800.00 £800.00
Senior data analyst £1,000.00 £1,000.00
Principal data analyst £1,200.00 £1,200.00
Data ethicist
Role level UK Rate Offshore Rate
Data ethics lead £800.00 £800.00
Head of data ethics £1,000.00 £1,000.00
Data governance manager
Role level UK Rate Offshore Rate
Data governance manager £800.00 £800.00
Lead data governance manager £1,000.00 £1,000.00
Head of data governance £1,200.00 £1,200.00
Performance analyst
Role level UK Rate Offshore Rate
Associate performance analyst £600.00 £600.00
Performance analyst £800.00 £800.00
Senior performance analyst £1,000.00 £1,000.00
Lead performance analyst £1,200.00 £1,200.00
Head of performance analysis £1,400.00 £1,400.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Trainee business analyst £400.00 £400.00
Junior business analyst £600.00 £600.00
Business analyst £800.00 £800.00
Senior business analyst £1,000.00 £1,000.00
Lead business analyst £1,200.00 £1,200.00
Head of business analysis £1,400.00 £1,400.00
Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £600.00 £600.00
Delivery manager £800.00 £800.00
Senior delivery manager £1,000.00 £1,000.00
Product manager
Role level UK Rate Offshore Rate
Associate product manager £600.00 £600.00
Product manager £800.00 £800.00
Senior product manager £1,000.00 £1,000.00
Lead product manager £1,200.00 £1,200.00
Head of product £1,400.00 £1,400.00

User-centred design roles

Accessibility specialist
Role level UK Rate Offshore Rate
Junior accessibility specialist £400.00 £400.00
Accessibility specialist £600.00 £600.00
Senior accessibility specialist £800.00 £800.00
Head of accessibility £1,000.00 £1,000.00
Content designer
Role level UK Rate Offshore Rate
Associate content designer £600.00 £600.00
Junior content designer £800.00 £800.00
Content designer £1,000.00 £1,000.00
Senior content designer £1,200.00 £1,200.00
Lead content designer £1,400.00 £1,400.00
Head of content design £1,600.00 £1,600.00
Content strategist
Role level UK Rate Offshore Rate
Content strategist £1,000.00 £1,000.00
Graphic designer
Role level UK Rate Offshore Rate
Associate graphic designer £600.00 £600.00
Junior graphic designer £800.00 £800.00
Graphic designer £1,000.00 £1,000.00
Senior graphic designer £1,200.00 £1,200.00
Lead graphic designer £1,400.00 £1,400.00
Head of graphic design £1,600.00 £1,600.00
User researcher
Role level UK Rate Offshore Rate
Associate user researcher £600.00 £600.00
Junior user researcher £800.00 £800.00
User researcher £1,000.00 £1,000.00
Senior user researcher £1,200.00 £1,200.00
Lead user researcher £1,400.00 £1,400.00
Head of user research £1,600.00 £1,600.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
11f3dd8a-fd77-4edc-8cb7-aab592911e78
Cyber essentials plus
No
Cyber Essentials Alternative
None of the criteria
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at clive@patientsafetylearning.org. Tell them what format you need. It will help if you say what assistive technology you use.