CDW Limited

CDW Informatica Master Data Management (MDM), Reference DataManagement, Customer/Supplier/Citizen360

Master Data Management MDM hub with data quality, integration and governance enabling central control and mastering of data from any systems.

Creates master (golden record) for: patient, clinician, employee, claimant, suspect, POLE, person of interest, customer, reference data, citizen, supplier, contract. AI-driven data matching, history, workflows and role-based security.

Features

• Master records across a wide variety of core data assets
• Prebuilt 360 solutions, data models, governance, workflows, and accelerators
• Intelligent data matching allowing for known nicknames and aliases etc
• View of data asset history and audit trail
• Data asset visualisation, reference data management
• Show relationships between data assets
• Fully flexible and extensible data model, scalable for high volumes
• Enrich data on-the-fly with Data as a Service
• Data remediation workflows
• Informatica MDM solutions implemented in many Public Sector organisations globally

Benefits

• Deduplicate core data assets, scales for future data requirements
• Master: patient, clinician, employee, claimant, student, person of interest, citizen
• Master: citizen, supplier, suspect, contract, household, location, POLE, reference data
• Full data audit and data lineage
• Supports multi level model with multi level data authority/sign off
• Full hierarchical view of core data designed for non-technical users
• Data snapshot at point in time
• Language Processor - Find matches using nicknames, phonetics, and alias
• Fraud detection, fraud prevention, duplicate payment detection, integrated data quality
• Provide validated and standardised data for operational and analytical processes

£70,000 a unit a year

• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@uk.cdw.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

182319703867917

Contact

Andy Wood
0161 837 7744
tenders@uk.cdw.com

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Informatica's Cloud services can be used standalone or as part of the Informatica Intelligent Data Management Cloud (IDMC) platform i.e.. you only consume the specific services required for Data Integration, API & Application Integration, Data Quality, Master Data Management, Data Governance & Catalog, Data Marketplace and Data Access Management.
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: For Informatica Cloud Hosted MDM, Informatica has a 4 hour monthly maintenance downtime.; ; IDMC provides automated monthly patches and 3-4 upgrades a year. Customers are notified of upgrade schedules about 6 weeks in advance and receive details on what's in each new release. We also provide a sandbox (pre-release) environment for the customer to try out the new release. Production upgrades typically occur on weekends, lasting 2-4 hours depending on the Point of Delivery (PoD) and nature of the upgrade. The only customer installable component is the Secure Agent, used for data communications.
• System requirements:
  • Microsoft Windows or Linux
  • Database for subscription version only e.g. SQL Server, Oracle

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: "Premium Success offers unlimited advanced support services to meet complex business requirements. Tailored for medium to large-scale enterprises, the Premium Success program delivers 24x7 web+telephone access to support staff globally for critical issues and provides access to resources to accelerate success.; ; Initial response P1- 1 hour, P2-4 hours; ; Signature Select offers all the features of premium success and proactive support services for mission-critical deployments. It is recommended for large-scale enterprises where performance and latency are key. Benefits include 24x7 access for all issues and prioritized emergency bug fixes.; ; Initial response P1 – 30 mins., P2 – 2 hours"
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Informatica is committed to WCAG 2.1 guidelines. Features are supported via web browser accessibility and partially complies with the WCAG 2..1 level AA guidelines. The criteria and conformance level are available in the latest VPAT. This can be shared separately.
• Web chat accessibility testing: This will be addressed in future.
• Onsite support: No
• Support levels: "One of our core values is to “Think Customer First” and our success offerings are designed to reflect superior and timely service to accelerate your project deliverables. There are two applicable success offerings; ; 1) Premium Success. At 20% of overall license cost, you get introductory courses from the Informatica Success Center, access to our online KnowledgeBase, moderated forums and introductory courses from the Informatica Success Center.; Additionally, you get advanced support services and enhanced adoption resources to help with business-critical deployments. You benefit from 24x7 P1 support, advanced assisted support, access to the Success Center and various guided services, including a single pass to Informatica Learning Library, personalized success plans and a dedicated success team. 2) Signature Select. This is priced at 25% of overall license cost and with our highest level of customer success services to accelerate success for mission-critical deployments. Signature Select customers benefit from strategic enhanced support, tailored customer success and adoption services including 24x7 global support, proactive support services, scheduled consults with a subject matter expert (SME), access to emergency response teams, adoption services, health checks, dedicaed customer success services, and an Informatica University MasterPass subscription."
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Informatica offers online documentation and free onboarding modules available at the Informatica Success Portal. Informatica University also offers a variety of training options to meet your needs.; ; Informatica University Offers Role-based training programs ensure your organization gets the most out of its investment in Informatica products:; Learn at your own pace with Online/Self-Paced Training with hands-on Labs – accessible 24/7. Supplement your existing skill set or flexibly and efficiently ramp new team members.; Learn with your industry peers in live, public instructor led Virtual classes. Engage in chats discussion, access hands-on environments and leverage class materials for a traditional learning experience.; Dedicated instructor focused on your needs on Private classes. Conducted live at your location or virtually. Experience a traditional learning experience via a standard course or tailored to meet your requirements.; Training Subscriptions, Unlimited access to curated training for a full year. Collections of Informatica Instructor Led and Self-Paced courses with hands-on labs and Certifications to instil the knowledge and skills needed for success.; Professional Certifications. Prove your skills and knowledge. Gain prestigious recognition while bringing increased value to your organization and your career.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: Inside User Interface - popup help
• End-of-contract data extraction: All customer data can be exported from the environment at any stage, including when the contract ends. All customer data hosted by Informatica can be completely purged when the contract ends. On discontinuing the contract with Informatica, no data is retained on our infrastructure. Informatica employs NIST 800-88 standards for secure data destruction. Informatica will wipe all customer data from Informatica storage locations and provide a certificate of deletion to the customer within 60 days. A Records Management Policy and Data Retention Schedule are in place to direct required actions in this area.
• End-of-contract process: The customer's licenses on the organisation to access the service are removed and no users can access the application.; Also, on discontinuing the contract with Informatica, no data is retained on our infrastructure.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: "Informatica offers an easy to use, web-based interface that is designed for business users and IT functions alike. The graphical user interface design provides a consistent look and feel across all Data Governance, Data Marketplace, Data Quality and Data Access Management services tailored to user roles; with integrated capabilities between these services.; Browser-based clients leverage the accessibility features within the browser and within the users operating systems. The Data Quality solution offers a drag and drop user interface for easy development of no-code data processing processes containing Data Quality rules."
• Accessibility standards: None or don’t know
• Description of accessibility: Informatica is committed to WCAG 2.1 guidelines. Features are supported via web browser accessibility and partially complies with the WCAG 2..1 level AA guidelines. The criteria and conformance level are available in the latest VPAT. This can be shared separately.
• Accessibility testing: Functionality and Usability testing completed by internal Quality Assurance Team and UI Designers.
• API: Yes
• What users can and can't do using the API: MDM functions, integration mappings and services, as well as monitoring services are exposed via a REST API. All users with access to the tool, will also have access to the API and its documentation.
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Aspects of the service can be customised, such as colour scheme, organisational logo, role names, dashboard widget search and display setting, dashboard and UI layouts, data quality rules/dictionaries, matching setup. This is all possible and is standard configuration for most MDM projects.; ; Ability to customise is controlled by role based access control and no coding skills are required. All items mentioned above are guaranteed to upgrade when software upgrades take place.

Scaling

• Independence of resources: Customer environments in the SaaS version of the solution are logically segregated by tenant and prevent users and customers from accessing resources not assigned to them.; ; Services which provide virtualised operational environments to customers ensure that customers are segregated via security management processes/controls. ; ; Informatica continuously monitors service usage to project infrastructure needs to support availability commitments/requirements. Informatica maintains a capacity planning model to assess infrastructure usage and demands at least monthly, and usually more frequently. Additionally, the Informatica capacity planning model supports the planning of future demands to acquire and implement additional resources based upon current resources and forecasted requirements.

Analytics

• Service usage metrics: Yes
• Metrics types: The service provides a wide range of metrics that include job status and execution statistics, metadata object quantities, governance object quantities (e.g. number glossary entries), Data Quality scores, both individual and rolled up, custom display of filtered searches with results (such as data sets without owner role assigned), data profiling output (null/unique/non-unique, min/max, patters, average, etc), number of data asset request orders created, approved, rejected, in process, average order approval/rejection time for data asset owners, number of data assets published in Marketplace, service consumption rates i,e, IPU rates for Informatica Processing Unit consumption of the service.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Informatica

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Other
• Other data at rest protection approach: Data at rest is encrypted with AES 256-bit encryption, and data in transit utilizes TLS v1.2 and above.
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Data is exported by using the built-in export capabilities from within the service user interface. Users can select from available output formats and also select which available data they wish to export.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • XML
  • JSON
  • EDI
  • HL-7
  • XLS
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • XML
  • JSON
  • EDI
  • HL-7
  • XLS

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • Other
• Other protection between networks: The Informatica Intelligent Data Management Cloud (IDMC) services are hosted in one of 20+ Point of Delivery (PoD) locations globally - on AWS, Azure, GCP and Oracle Cloud. A UK PoD is supported for organisations requiring data sovereignty. If the buyer's network uses a protective firewall, a list of IP addresses for accessing the IDMC services PoD need to be whitelisted, ensuring that the Informatica Cloud Secure Agent and related services can connect to Informatica's servers to perform all necessary tasks. All data transmissions with the buyer's network are securely encrypted using HTTPs with further options for PrivateLink support.
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Other
• Other protection within supplier network: Informatica's Cloud Services use TLS certificates with 2048/256-bit keys, SSH, and IPsec protocols for data transmission and remote access over public networks, and AES encryption for transmission and for protecting the database containing Customer Data or Metadata. Encryption for all Web-enabled transactions that require user authentication or transfer of Customer Data is accomplished using one of the following methods: (a) TLS v1.2, (b) Secure Shell (SSH), (c) Secure File transfer protocol (SFTP), (d) Virtual Private Network (VPN), (e)PrivateLink connection.; ; Metadata scanners follow security models consistent with the SaaS applications, databases, web services and other data sources they are connecting to.

Availability and resilience

• Guaranteed availability: The Cloud Service will be Available 24 hours a day, 365 days per year, 99.50% of the time on a calendar month basis, excluding unavailability due to scheduled maintenance and upgrades and other reasons noted in our Service Level Commitment https://www.informatica.com/content/dam/informatica-com/en/docs/legal/service-level-commitment.pdf.; ; Availability means the Cloud Service is available for access and Cloud Service response time performance allows for commercially reasonable use of the Cloud Service. Availability is measured at the point where the Cloud Service is made available to the Internet from Informatica’s global data centers.; ; Our entire liability and Your exclusive remedies for any deviation of a Cloud Service from the Service Level Commitment (“Deviation”) are:; ; Availability for calendar month : Credit for Deviation; 99.5% – 100%: None; 98%– 99.49% (Minor Deviation): 5% of monthly fees for the Cloud Service; Below 98.0% (Major Deviation): 10% of monthly fees for the Cloud Service; ; You must request a credit by opening a case in accordance with the Global Customer Support Guide: https://network.informatica.com/docs/DOC3015 within five business days after the end of the calendar month of the Deviation.; ; Informatica Operational Insights, Informatica Discovery IQ, non-production Cloud Services environments and no-charge Cloud Services are not eligible for credits or other remedies set forth above.
• Approach to resilience: Information available on request under a Non Disclosure Agreement (NDA).
• Outage reporting: Informatica maintains a dashboard / portal that contains an audit trail of outages and maintenance windows for SaaS services which can be found at https://status.informatica.com . Further, you can subscribe to receive email notifications with updates on planned and unplanned outages and when these incidents are resolved. There are also Root Cause Analyses (RCA) available at: https://network.informatica.com/community/informatica-network/products/cloud-integration/cloud-rca

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Role based security is used to control access to user interfaces. Only users assigned the appropriate privileges (directly or via group) can access management/admin portions of the user interface. Access to support channels is controlled by customer defined list of users who can log support tickets for the account
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: Between 6 months and 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: Between 6 months and 12 months
• How long system logs are stored for: Between 6 months and 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 05/04/2023
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: "Informatica's Intelligent Data Management Cloud (IDMC) is a CSA Trusted Cloud Provider and has a Level 1 CSA STAR assessment. This covers all SaaS services within our IDMC platform.; ; You can view our latest submission and Consensus Assessment Initiative Questionnaire here.; https://cloudsecurityalliance.org/star/registry/informatica/services/informatica-intelligent-data-management-cloud; "
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: SSAE 16 certified

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: "Informatica maintains a catalog of policies derived from best practice frameworks including ISO 27001 and NIST SP 800-53 standards. Annual SOC 1, SOC 2 Type II certifications for our cloud-hosted solutions can be shared under NDA. https://www.informatica.com/in/trust-center/certifications-assessments-standards.html; ; Informatica is currently pursuing ISO 27001 certification."
• Information security policies and processes: Informatica has implemented and maintained a catalogue of ISO-aligned and management-approved Information Security policies that are internally published, distributed, and reviewed on an annual cadence (at a minimum) or as necessary to ensure adherence to applicable regulatory/contractual obligations observed by Informatica and/or industry best practices. All such policies are managed by the Global Security Office and are formally reviewed and approved by Senior Leadership. Informatica’s Security Governance Policy for example includes a definition of security as well as Management’s intent to support information security and is owned by Informatica’s VP/CISO. Every Information Security related policy Informatica implements is applicable to all personnel with access (or potential access) to Informatica connected information systems and physical locations including (but not limited to) employees, contractors, consultants, partners, and third-party suppliers. Changes, risks, or nonconformities to Informatica’s security policies are formally documented and reported to Senior Management - and corrective actions are implemented and tracked accordingly.

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: Minimum security configuration hardening standards are established for each standard system classification. Additional configuration restrictions or increased hardening standards are made based on higher data classification levels of information stored on or processed through these systems. Informatica's documented Change Management Policy includes formal operations for the request/review/approval of changes. Prior to implementing changes to information systems, the potential impact of such changes on privacy, confidentiality, security, integrity of data is assessed, and it is determined whether such changes are consistent with Informatica's information security program. Changes are communicated to all relevant users and rollback procedures/logs are in place.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: "Informatica constantly scans its environment for recent publicized vulnerabilities that could affect its product offering to customers. Comprehensive vulnerability scans are performed monthly. Informatica's Patch management policy is a part of our configuration management policy. Patch management processes is in place to regularly and routinely update enterprise systems, applications, and network-connected devices. For Informatica's Cloud Solutions: Please refer to Informatica's Patching policy. ; Informatica Enterprise Patching Standard: All critical and high vendor security patches are applied within thirty (30) days of the release date. All medium-rated security patches are applied within ninety (90) days of the release date."
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: "Informatica constantly scans its environment for recent publicized vulnerabilities that could affect its product offering to customers. Comprehensive vulnerability scans are performed monthly. Informatica's Patch management policy is a part of our configuration management policy. Patch management processes is in place to regularly and routinely update enterprise systems, applications, and network-connected devices. For Informatica's Cloud Solutions: Please refer to Informatica's Patching policy. ; Informatica Enterprise Patching Standard: All critical and high vendor security patches are applied within thirty (30) days of the release date. All medium-rated security patches are applied within ninety (90) days of the release date."
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: Incidents are logged to Informatica Global Customer Services(GCS) via phone, online or email. When a Case is opened, a Case number is automatically generated which is used by the customer track progress. The Project's Primary Contact will receive an email confirming the opening of the Case. The customer will be asked to provide or confirm information about the environment and to describe the problem, question or issue. GCS and the customer will agree on the priority of the Case. For high-priority Cases, the primary concern is to find a way for customers to achieve their objective as quickly as possible.

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  "Our GHG management approach involves numerous efforts to reduce our environmental impacts and increase our use of more sustainable, efficient options. In the pursuit of our environmental goals, we continue to improve efficiency throughout our physical infrastructure, including the two buildings we own, the 26 offices we lease and the five data centers we rely on. ; Sustainable Energy: Two of our offices and two of our contracted datacenters run on 100% renewable energy as of the end of 2023. ; Data Centre Migration and Server Virtualization: In alignment with our cloud strategy and sustainability philosophy, we initiated server migrations to a new data center, which boasts zero carbon emissions for its Scope 1 & 2 emissions. We completed this migration in early 2024. Additionally, we prioritize server virtualization, which increases efficiency and reduces energy consumption compared to individual physical server use. ; Car Leasing: We updated our car leasing requirements applicable to employees with company-provided vehicles to permit only hybrid and electric vehicles for new leases. Consequently, the number of Diesel and Gasoline cars at the end of their leases decreased by 33 and 6, respectively, while the count of hybrid and electric vehicles increased by 8 and 1, respectively. ; Electric Vehicle Charging: We have installed or approved the installation of 61 additional charging stations across both our owned and leased offices, bringing the global total to 85."

  Covid-19 recovery

  "We, at Informatica, are extremely proud of our response to the pandemic in 2020. We quickly pivoted to allow employees who traditionally worked in our office settings to work safely from home as their health and wellness is our priority. We created and still maintain ”Living and Working Well” pages on our Intranet which serves as a central location for all relevant information supporting our employees with resources that enable them to navigate through the unprecedented event while still feeling successful in their roles at Informatica. We defined and communicated the “4 C’s” of working from home to ensure that the company continued to meet and, in some cases, exceed our goals for the year: ; ; Communication: Ability to exchange information between customers, team(s), and stakeholders ; ; Collaboration: Coordinate tasks to accomplish team goals ; ; Culture: Sense of shared purpose, values, and expectations ; ; Care: Taking proper care of your personal, social, and emotional needs ; ; Even in this post-pandemic phase, our values and commitment to our employees as well as our desire to work closely with our customers remain steadfast. We now operate with open offices and employees who were formerly in office have returned to our offices to various degrees based on the guidelines of our Hybrid Work Policy and needs of the business. We recognize that our team members are eager to also meet with and engage with our customers as closely as possible to enable their success and current state allows us to do that more freely."

  Tackling economic inequality

  "Our core value of Aspire and Innovate relates to the products and services we provide for our customers as well as our approach to work processes and career development. We are reminded to embrace a growth mindset and to innovate through curiosity and pursue continuous learning in all that we do. ; ; At Informatica, we are committed to the professional development of all staff members. Unleashing worker potential begins with self-understanding, conversation, and action planning. We provide our employees with the option to complete a Career Development Plan to empower them to take ownership of their careers. This enables employees to fully understand their roles and responsibilities as they relate to Informatica’s climbing wall philosophy of career development. It also encourages transparent dialogue around career opportunities between the employee and their manager.; ; Continuous learning is an essential component of any personal, career, or professional development plan, and we offer a variety of online, instructor-led, and Zoom learning opportunities. There are 14 Instructor-led courses are available for online learning, in addition to the Employee Training and Events Calendar which is regularly updated to show all current offerings. Our employees also have access to LinkedIn learning which offers over 16,000 courses and 200,000 videos on topics across business, technology, creativity and even professional certification preparation. They also have access to Coursera, which features Informatica-curated collections and thousands of the highest-quality online courses, specializations, and guided projects in the world for online learning opportunities. During 2023 our employees completed more than 54,000 courses for over 100,000 training hours."

  Equal opportunity

  "We are explicitly clear in our handbooks as well as our Code of Business Conduct that we prohibit any form of unlawful discrimination or harassment in our workplace or in our hiring practices. We strive for our employees to have a healthy experience working at Informatica and the same for our customers engaging with us. ; ; Our policy further states: Informatica provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, caste, national origin, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, veteran status or any other characteristic protected by applicable law. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.; ; Additionally, our Inclusion, Diversity, Equality and Belonging (IDEB) program is supported by our board of directors, CEO, and executive management. Our goal is to live our DATA values as well as strive for a culture that truly embodies inclusion, equality, and deep sense of belonging so that every employee reaps the rewards that diversity brings to innovation and the success of a company beyond the words in our policy framework. ; ; Our IDEB Steering Committee drives our IDEB goals and strategies throughout the Company. We have internal Communities of Belonging that champion continual positive change in specific functions and localities, as well as having seven different cross-functional Employee Inclusion Groups that are dedicated to the realization of our IDEB goals and outcomes. Progress is reported to the Company’s executive committee and board of directors. ; ; New employees learn about our policy expectations as well as IDEB and its importance to our culture and the role that each employee plays from day one."

  Wellbeing

  "Informatica’s philosophy is that a healthy level of productivity starts with taking care of our basic needs: safety, well-being, environment, and workflow. We strive to ensure that our employees globally have access to robust health, welfare, and time off programs. In addition, we have adopted a global partnership with Lyra Health (an Employee Assistance Program) which offers expert mental health support to include 1:1 therapy, couples therapy, parenting support, and a comprehensive content library of resources. The platform is available to all workers 24/7 whether working from home or on the go. Many additional benefit and wellness resources are made available to all workers on our Global Benefits and Wellness Intranet pages. ; ; Our employees’ whole health matters to us. In particular, in 2023 our India team hosted on-site breast cancer screening camps for our employees in our Hyderabad, Chennai, and Bangalore locations. ; In support of a local outreach called “Kids Against Hunger”, Informatica workers rolled up their sleeves and collectively packed 10,800 meals for Ukrainian refugees. These meals were airlifted on March 4th and distributed on March 5th, to refugees in cities along the Ukraine border."

Pricing

• Price: £70,000 a unit a year
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: This includes some - but not all - of the Cloud services, as well as the use of a Secure Agent to download, install and trial for 30 days. Trials of other IDMC services, including the subscription license solution, can be provided on a case-by-case basis.
• Link to free trial: The Informatica free Cloud platform trial can be found at the following link - https://www.informatica.com/trials.html

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@uk.cdw.com. Tell them what format you need. It will help if you say what assistive technology you use.