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ANEXSYS LIMITED

eDisclosure (eDiscovery) Software Project Management, Consultancy and Support (Ongoing Support)

Anexsys offers expert eDiscovery support, specialising in large-scale migrations between platforms. Our security-cleared UK consultants provide configuration consultancy and bespoke solutions, ensuring a cleaner interface and tailored workflows. We implement customisable, AI-enhanced solutions, including advanced analytics and image classification, delivering 20% review efficiency savings.

Features

  • UK-based security-cleared consultants and developers underpin the service completely.
  • Experienced team supports government departments, law firms, and private organisations.
  • Deep expertise covers civil, criminal matters, and complex legal inquiries.
  • Multiple 'Relativity Masters' certified professionals on staff, providing deep knowledge.
  • We deliver support flexibly, on- and off-site, meeting client needs.
  • Provides bespoke, proprietary software tools and advanced system capabilities.
  • Forensic collections undertaken to robust criminal law standards, for defensibility.
  • Highly secure systems and storage, monitored 24/7.
  • Service tailored to meet unique customer requirements and efficiency.
  • Seamless integration between most commercial eDiscovery platforms.

Benefits

  • Rapidly-scalable teams deployed to meet all evolving operational requirements.
  • Infrastructure capable of supporting the largest of eDiscovery platform migrations.
  • Achieve 20% review efficiency savings from our proprietary platform enhancements.
  • We provide advanced analytics features FOC to optimise reviews.
  • Customisable AI solutions navigate complex investigations while increasing efficiency effectively.
  • Customer self-sufficiency achieved through comprehensive Anexsys training and dedicated support.
  • Highest degree of customisation and greatest control over data locations.
  • Expert project management and technical support are available on demand.
  • Rapid data insights through our data visualisation tools
  • Advanced analytics eliminate irrelevant data, lowering storage costs and complexity.

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@anexsys.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

1 8 2 6 0 3 4 5 1 7 0 2 2 6 3

Contact

ANEXSYS LIMITED Rob Crowley
Telephone: 07527 384 123
Email: tenders@anexsys.com

About the service

Service categories
  • Cloud Support Services
    • Ongoing Support
      • Product support capabilities
        • Product support capabilities
      • Logging and management of incidents
        • Logging and management of incidents
      • Reporting and proactive results analysis
        • Reporting and proactive results analysis
      • Dispatch of service technicians and/or parts
        • Dispatch of service technicians and/or parts
      • End user training coordination
        • End user training coordination
      • Other
        • Other

Service scope

Service constraints
The service does not have any constraints.

User support

Email or online ticketing support
Yes
Support response times
Our core support hours are Monday to Friday, 08:30 to 18:30. Users can log support requests using our ticketing facility 24/7. Outside of office hours, we typically provide an initial response to support requests within three hours in the evening, with overnight requests actioned the following day. We also offer enhanced support hours covering weekends and bank holidays by prior arrangement.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Anexsys delivers supplier support through a structured system featuring dedicated client teams, clear escalation routes, and measurable Service Level Agreements (SLAs) for response and resolution. Our team will support you from scoping and data collection to the processing, review and production. Our complete onboarding process ensures we understand your needs from the outset. You will have direct access to our security-cleared technical project managers. They all have extensive experience, and a large technical team supports them. Our support team can assist with more complex tasks such as creating layouts, search term reports, applying analytics functionality, and creating productions. We will seek your approval for any additional costs for completing complex tasks. Our Head of Public Sector serves as the primary point of contact and account manager. This role is responsible for client success, managing contract governance, tracking budgets and ensuring clients maximise the services offered. Contract governance and ongoing relationship management are led through the processes of our Strategic Client Solutions (SCS) team. The SCS team provides proactive service management, including biannual reviews, monthly reporting (such as storage usage reports and budget tracking) and making technology recommendations.

Supplier type

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
We offer integrated eDiscovery incorporating Relativity, Nuix, Reveal and others.

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Developed Vetting (DV)

Pricing

Discount for educational organisations
Yes

Architecture roles

Data architect
Role level UK Rate Offshore Rate
Data architect £1,387.50 £901.88
Senior data architect £1,500.00 £975.00
Chief data architect £1,687.50 £1,096.88
Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £1,387.50 £901.88
Senior enterprise architect £1,500.00 £975.00
Lead enterprise architect £1,575.00 £1,023.75
Principal enterprise architect £1,687.50 £1,096.88
Network architect
Role level UK Rate Offshore Rate
Associate network architect £1,387.50 £901.88
Network architect £1,500.00 £975.00
Lead network architect £1,575.00 £1,023.75
Solution architect
Role level UK Rate Offshore Rate
Associate solution architect £1,200.00 £780.00
Solution architect £1,387.50 £901.88
Senior solution architect £1,500.00 £975.00
Lead solution architect £1,575.00 £1,023.75
Principal solution architect £1,687.50 £1,096.88
Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £1,200.00 £780.00
Technical architect £1,387.50 £901.88
Senior technical architect £1,500.00 £975.00
Lead technical architect £1,575.00 £1,023.75
Principal technical architect £1,687.50 £1,096.88

Cyber security roles

Cyber security digital forensics
Role level UK Rate Offshore Rate
Associate cyber security digital forensics £1,200.00 £780.00
Lead cyber security digital forensics £1,575.00 £1,023.75
Principal cyber security digital forensics £1,687.50 £1,096.88

Data roles

Data analyst
Role level UK Rate Offshore Rate
Associate analyst £1,200.00 £780.00
Data analyst £1,387.50 £901.88
Senior data analyst £1,500.00 £975.00
Principal data analyst £1,687.50 £1,096.88
Data engineer
Role level UK Rate Offshore Rate
Data engineer £1,200.00 £780.00
Senior data engineer £1,387.50 £901.88
Lead data engineer £1,687.50 £1,096.88
Head of data engineering £1,875.00 £1,218.75
Data governance manager
Role level UK Rate Offshore Rate
Data governance manager £1,500.00 £975.00
Lead data governance manager £1,687.50 £1,096.88
Head of data governance £1,875.00 £1,218.75
Data scientist
Role level UK Rate Offshore Rate
Trainee data scientist £1,200.00 £780.00
Associate data scientist £1,387.50 £901.88
Data scientist £1,500.00 £975.00
Principal data scientist £1,687.50 £1,096.88
Lead data scientist £1,687.50 £1,096.88
Head of data science £1,875.00 £1,218.75
Machine learning engineer
Role level UK Rate Offshore Rate
Senior machine learning engineer £1,500.00 £975.00
Lead machine learning engineer £1,687.50 £1,096.88

IT operations roles

Business relationship manager
Role level UK Rate Offshore Rate
Business relationship manager £1,387.50 £901.88
Senior business relationship manager £1,500.00 £975.00
Lead business relationship manager £1,687.50 £1,096.88
Infrastructure engineer
Role level UK Rate Offshore Rate
Associate infrastructure engineer £1,200.00 £780.00
Infrastructure engineer £1,387.50 £901.88
Senior infrastructure engineer £1,500.00 £975.00
Lead infrastructure engineer £1,575.00 £1,023.75
Principal infrastructure engineer £1,687.50 £1,096.88
Infrastructure operations engineer
Role level UK Rate Offshore Rate
Associate infrastructure operations engineer £1,200.00 £780.00
Infrastructure operations engineer £1,387.50 £901.88
Senior infrastructure operations engineer £1,500.00 £975.00
Lead infrastructure operations engineer £1,575.00 £1,023.75
Principal infrastructure operations engineer £1,687.50 £1,096.88
Service transition manager
Role level UK Rate Offshore Rate
Service acceptance analyst £1,387.50 £901.88
Service readiness analyst £1,500.00 £975.00
Service transition manager £1,575.00 £1,023.75
Lead service transition manager £1,687.50 £1,096.88

Product and delivery roles

Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £1,387.50 £901.88
Delivery manager £1,500.00 £975.00
Senior delivery manager £1,575.00 £1,023.75
Head of (Agile) delivery management £1,687.50 £1,096.88
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £1,687.50 £1,096.88
Service owner
Role level UK Rate Offshore Rate
Service owner £1,687.50 £1,096.88

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
Tester (QAT) £1,387.50 £901.88
QAT analyst £1,500.00 £975.00
Senior QAT analyst £1,575.00 £1,023.75
Lead QAT analyst £1,687.50 £1,096.88

Standards and certifications

ISO/IEC 27001 certification
Yes
ISO/IEC 27001 accredited by
Schellman Compliance LLC
ISO/IEC 27001 accreditation date
Monday 6 January 2025
What the ISO/IEC 27001 doesn’t cover
All our services are covered by our ISO/IEC 27001 certification.
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
ISO 9001 certification accredited by
British Assessment Bureau Ltd
ISO 9001 accreditation date
Wednesday 13 August 2025
What the ISO 9001 doesn’t cover
All our services are covered by our ISO 9001 certification.
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber Essentials Certificate Number
9986e0a6-b241-4960-8f41-12bf072baecc
Cyber essentials plus
Yes
Cyber Essentials Plus Certificate Number
49743f06-ea2e-449d-a61a-50c1c2a1e8b4
Other security certifications
Yes
Any other security certifications
  • HITRUST certified (CSF V9.3)
  • FedRAMP
  • SSAE-16 SOC 1 and SOC 2
  • ISO 9001 and ISO 14001

Social value

Mission: Kick start economic growth

To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@anexsys.com. Tell them what format you need. It will help if you say what assistive technology you use.