SECURE NEXUS LTD

SDWAN

SD-WAN service revolutionises network connectivity. Seamlessly integrating security and optimisation, it ensures agile, reliable, and secure connections. Experience enhanced application performance and simplified network management with Fortinet's advanced SD-WAN solutions.

Features

• Integrated Security
• Application Optimisation
• Centralised Management
• Cloud Connectivity
• Dynamic Path Selection
• Quality of Service (QoS)
• WAN Link Load Balancing
• Zero-Touch Deployment
• Security Fabric Integration
• Real-time Analytics

Benefits

• Enhanced Security
• Improved Application Performance
• Agile Network Management
• Cloud Connectivity
• Dynamic Traffic Routing
• Bandwidth Optimisation
• Quality of Service (QoS)
• Simplified Deployment
• Comprehensive Security Integration
• Real-time Analytics and Insights

£400 a unit

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at rsetchfield@securenexus.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

184264212811405

Contact

Raymond Setchfield
07973573734
rsetchfield@securenexus.co.uk

Planning

• Planning service: Yes
• How the planning service works: We collaborate closely with buyers to craft a tailored plan for the seamless implementation of Fortinet SD-WAN solutions. Initiating with a thorough needs assessment, we define performance objectives, criteria, and compliance considerations. Our experts guide buyers in selecting the optimal Fortinet SD-WAN features based on their specific operational requirements. We prioritise security integration, leveraging Fortinet's advanced security fabric for robust protection. Through meticulous system design and assurance processes, we ensure that the SD-WAN configurations align with organisational goals. Our service includes hands-on training sessions to empower buyers with the skills necessary for effective SD-WAN adoption. The goal is to maximise the benefits of Fortinet SD-WAN, ensuring optimised application performance, enhanced security, and streamlined network management while minimising implementation risks.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: The onboarding and configuration training we offer as part of our handover process is designed to ensure a smooth transition for end users adopting Fortinet solutions. This training encompasses a comprehensive understanding of Fortinet's technologies, focusing on effective deployment and configuration practices. Key elements covered include system setup, network configurations, security measures, and optimisation techniques.; ; In addition to our tailored training, Fortinet offers online training resources directly to end users. These resources may include webinars, documentation, video tutorials, and interactive modules accessible through Fortinet's online platform. This enables end users to supplement their knowledge at their own pace, fostering continuous learning and skill development.; ; By combining our personalised onboarding and configuration training with Fortinet's online resources, we aim to equip end users with the knowledge and skills necessary for proficient use of Fortinet solutions, ensuring they can maximise the benefits of their technology investment.
• Training is tied to specific services: Yes
• Services the training service works with: Fortinet SDWAN

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We specialise in guiding buyers through a seamless migration to the cloud or transitions between cloud services using Fortinet SD-WAN. Our approach involves conducting a thorough assessment and creating a customised migration plan, ensuring optimal compatibility with Fortinet SD-WAN. We assist in selecting suitable cloud services and seamlessly integrate Fortinet SD-WAN capabilities. Robust security measures are implemented to protect data during the migration. Thorough testing and validation processes are conducted to ensure a smooth transition, followed by user training to empower effective navigation of Fortinet SD-WAN in the new cloud environment. Continuous support, performance monitoring, and documentation of best practices contribute to sustained efficiency and long-term success. This comprehensive strategy maximises the benefits of cloud services while leveraging the capabilities of Fortinet SD-WAN for enhanced network performance and security.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We support buyers in conducting robust quality assurance (QA) and performance testing for Fortinet SD-WAN, ensuring optimal functionality. Collaborating closely, we define testing objectives, develop comprehensive plans, and employ automated tools for efficiency. Our testing encompasses security validation, scalability assessments, and load balancing verification to guarantee a secure and high-performing network. Through Quality of Service (QoS) validation, real-time analytics, and detailed documentation, we provide buyers with insights into Fortinet SD-WAN performance. Continuous collaboration allows for iterative optimisations based on testing results, ensuring sustained improvements and adherence to performance requirements. Our approach aims to fortify the reliability and effectiveness of Fortinet SD-WAN, meeting and exceeding buyer expectations in terms of quality and security.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications: Other
• Other security testing certifications:
  • Fortinet Certified Professional - Network Security
  • Fortinet Fundamentals - Cybersecurity

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: Our commitment to your SD-WAN and firewall solution extends beyond initial implementation. We pledge comprehensive support throughout the entire product lifecycle, ensuring optimal performance and security. This includes addressing any issues, troubleshooting, and providing timely assistance for both SD-WAN and firewall functionalities. Regular firmware updates, essential for maintaining system reliability and security, will be seamlessly managed as part of our support services. Our goal is to proactively manage the health of your network infrastructure, keeping it up-to-date with the latest features, enhancements, and security patches. With our ongoing support, you can trust that your SD-WAN and firewall components will consistently operate at their best, meeting evolving demands and maintaining a robust defence against emerging threats.

Service scope

• Service constraints: In the event of a loss of remote access to the firewall, we recognise the critical need for immediate assistance to restore connectivity and maintain support. While we proactively implement mitigation measures to establish alternative access methods, there might be scenarios where end-user cooperation becomes essential for swift resolution. We are committed to working collaboratively with end users, providing clear communication and step-by-step guidance to regain control and ensure uninterrupted support. Our goal is to minimise any disruptions, swiftly address access issues, and restore the firewall's remote accessibility.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Our response time to questions depends on Service Level Agreement (SLA) agreements and the ticket's priority. We prioritise swift responses based on the urgency and criticality defined in SLAs, ensuring timely resolution of inquiries. The specific SLA terms and ticket priorities guide our commitment to providing efficient and effective support to address questions promptly.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: Our Support Level Agreements (SLAs) are designed to deliver timely and effective assistance. Users benefit from dedicated cloud engineers available to answer calls and address inquiries. Our SLA categorises issues into four priority levels, each with a corresponding response time commitment. Priority 1 (P1) urgent issues receive a rapid response within 30 minutes, ensuring critical problems are swiftly addressed. High-priority (P2) concerns are attended to within 2 hours, maintaining a prompt response for significant issues. Medium (P3) priority issues receive attention within 4 hours, and low-priority (P4) matters are addressed within 8 hours. These SLAs aim to provide a structured and responsive support framework, allowing users to receive assistance tailored to the urgency and criticality of their specific needs.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Foirtinet

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BRITISH ASSESSMENT BUREAU LTD
• ISO/IEC 27001 accreditation date: 01/05/2024
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • Fortinet Certified Professional
  • Fortinet Certified Associate

Social Value

• Social Value:

  Social Value

  Tackling economic inequality

  Tackling economic inequality

  Tackling economic inequality within the secure nexus framework involves strategic procurement practices aimed at promoting fair wages, supporting local businesses, and fostering job opportunities for marginalized communities. By prioritizing contracts with suppliers who demonstrate commitment to equitable employment practices and investing in initiatives that uplift disadvantaged groups, the secure nexus approach not only enhances economic stability but also cultivates a more inclusive and resilient society.

Pricing

• Price: £400 a unit
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at rsetchfield@securenexus.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.