LocalGov Drupal The complete package: development, support & hosting
An end-to-end LocalGov Drupal service covering website development, ongoing support and hosting coordination. Using LocalGov Drupal standards, we design, build and maintain council websites that are accessible, secure and sustainable. We work with trusted hosting providers to launch and support websites without supplier lock-in.
Features
- End-to-end LocalGov Drupal website delivery
- Content migration from existing council websites
- Integration with existing council systems and services
- Hosting setup and environment configuration
- Clear deployment and go-live processes
- Direct access to experienced Drupal developers
- Ongoing support included after launch
- Plain-English guidance throughout delivery
- Knowledge transfer for in-house teams
Benefits
- Single supplier from build through live operation
- Smooth transition from delivery to ongoing support
- Reduced risk at launch and beyond
- Clear accountability throughout the project
- Accessible, standards-compliant council websites
- Lower long-term maintenance and ownership costs
- Confidence adopting LocalGov Drupal long term
- No licence fees or vendor lock-in
- Delivered by a team active in the LocalGov Drupal community
Pricing
Service documents
Request an accessible format
Framework
G-Cloud 15
Service ID
1 8 4 6 0 9 2 7 0 5 3 8 2 1 4
Contact
CHICKEN DIGITAL LIMITED
Rupert Jabelman
Telephone: 07701048723
Email: hello@wearechicken.co.uk
About your service
- Service categories
-
Cloud Support Services
Set Up and Migration
- Data/information structure design
- Mobilisation coordination
Service scope
- Service constraints
-
Development is only offered within UK office hours.
We coordinate hosting setup but do not provide physical infrastructure.
This service covers public-facing websites, not internal business systems.
Content creation and editorial approval remain the council’s responsibility.
Larger feature requests are scoped separately from ongoing support.
Third-party integrations depend on external system availability and access.
Delivery timelines depend on timely access, decisions and third-party systems.
User support
- Email or online ticketing support
- Yes
- Support response times
-
Inside normal UK working hours (Monday-Friday 9:00-17:00 excluding bank holidays) urgent response time is 2 hours, although typically within 5 minutes.
Normal ticket response times is 2 working days.
Only Urgent issues are worked on in antisocial hours.
A custom Service Level Agreement can be arranged. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- No
- Web chat support
- Yes
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- WCAG 2.2 A
- Web chat accessibility testing
- We use Slack for web chat. We've not done any testing with assistive technology users.
- Support levels
-
At the heart of all of our work is a commitment to open, transparent communication that drives our success and strengthens our collaborative relationships with clients. We believe in creating a true team spirit and working together to build a shared vision.
Specific support for projects can be agreed on according to the specific needs of the client. - AI chatbot
- No
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- None
Pricing
- Discount for educational organisations
- No
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior frontend developer | £600.00 | |
| Head of frontend development | £600.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior developer | £600.00 | |
| Senior developer - management | £600.00 | |
| Lead developer | £600.00 | |
| Principal developer | £600.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead content designer | £550.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 24808887-fd73-48d0-8191-7ead0b77b675
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Activities to cascade good practice on fair working conditions throughout the supply chain
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
- Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
- Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Volunteering opportunities for staff
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
- Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Creation of outreach activities to create a pipeline of employees for the future contract delivery
- Content of the outreach activity is designed to suit the target cohort
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
- Actions to invest in the physical and mental health and wellbeing of the contract workforce
-