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ORCHESTRATO LTD

Robotic Process and Intelligent Automation

Orchestrato provides Robotic Process and Intelligent Automation solutions encompassing, Smart Workflow, Machine Learning, Artificial Intelligence, and Natural Language Processing. Our service covers Robotic Process and Intelligent Automation consultancy and delivery, from discovery and procurement, through service design and analysis, extending to project management, development, testing, training, and post-go-live support.

Features

  • Access to highly skilled Robotic Process Intelligent Automation expertise on-demand
  • Discovery / Workshop facilitation to identify opportunities for RPA/IA
  • Robotic Process and Intelligent Automation strategy development
  • Business case development for Robotic Process and Intelligent Automation
  • Integration of RPA tools with legacy/COTs/web/desktop applications
  • RPA/IA market analysis and neutral vendor selection support
  • UiPath, BluePrism, NICE, Automation Anywhere implementations
  • Organisational capability development, including training/communications materials
  • Service management support for deployed automation solutions
  • Suitable for Police, Justice, Health, Defense, Security, Local Government, Education

Benefits

  • Value for money through only engaging resources when required
  • Utilisation of discovery workshops to adopt a progressive risk approach
  • Improve operational capacity through elimination of repetitive tasks
  • Reduce costs
  • Removal of human processing / organisational risk
  • Develop internal automation capability and confidence
  • 'Always on' approach providing improved customer experience
  • Enhanced employee wellbeing and greater job satisfaction

Pricing

£250 to £1,500 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at paul.bibby@orchestrato.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

1 8 5 6 9 9 9 9 5 3 6 4 9 8 8

Contact

ORCHESTRATO LTD Paul Bibby
Telephone: 07977 038838
Email: paul.bibby@orchestrato.com

Planning

Planning service
Yes
How the planning service works
Given that many buyers may be embarking on their initial automation deployment, our focus will initially lie in fostering a thorough understanding of both the benefits and risks of deploying RPA and Intelligent Automation technologies through the array of workshops and planning activities offered. This service will assist buyers in strategising and implementing their tailored deployment of Robotic Process & Intelligent Automation.

Before making any recommendations, our consultants will collaborate with the buyer(s) to fully understand their organisational / departmental needs, as well as evaluate the potential impact of the migration process on all relevant end-user groups.

We always offer a pilot to help the buyer gain confidence in the new solution and subsequently partner with them to develop and document an appropriate migration plan.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Training will involve conducting a number of workshops with customer teams to establish a foundational understanding of Robotic Process & Intelligent Automation technology. These workshops cover a spectrum of topics including the technology's capabilities and applications, insights into various vendors and their unique offerings, as well as practical aspects such as robot configuration and deployment.

Once we have helped identify your chosen RPA/IA, Orchestrato will coordinate the appropriate training, for each of the agreed user groups, and work closely with software vendors to provide the necessary training materials.

Note - customers interested in bespoke training for their staff in robot configuration and management will have the option available at an additional cost.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We will support the customer to ensure they receive the appropriate set up and migration support from the selected vendor
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We will support the customer to ensure they receive the appropriate quality assurance and testing support from the selected vendor

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Working hours 8.30 am to 5.30 pm Monday to Friday

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
In the majority of cases technical support surrounding RPA & IA products is best provided by the software provider, which we will work alongside with the customer to ensure they get the appropriate support required.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Our planet must be protected, and we believe that everyone, including organisations large and small, must play their part. As an SME, our ability to contribute to the wider agenda is limited to how we operate as an organisation and influence our staff, suppliers, and communities to adopt a responsible approach. As a business, we have a Net Zero Strategy to achieve Net Zero greenhouse gas emissions by 2035, and to this end, we encourage all staff to do whatever possible to consider the impact of what they do on the environment. This includes encouraging staff to travel when only necessary and as an alternative to always consider using technologies such as Microsoft Teams and Zoom; and to be responsible when dealing with waste, and recycling wherever possible. If travel is required, our travel policy is to travel by train, and if travel by car is necessary, to lift share. When it comes to our suppliers and communities, the same very much applies - travel if only necessary, and to always consider the most environmentally friendly option.

Covid-19 recovery

Orchestrato are an SME with big ambitions, and our opportunity to work with the Government will provide us with the opportunity to create employment, re-training, and other return-to-work activities for those impacted by COVID-19. As a business, we specialise in the high-growth technology sector, and at the time of application to G Cloud we are in the process of establishing a Degree Apprenticeship Scheme and launching a return-to-work scheme for parents affected by the pandemic. Our Degree Apprenticeship Scheme supports local students who had their studies affected by Covid-19, and who otherwise might have gone to university, and our return-to-work scheme will provide a fast-track training programme to deliver core skills and restore confidence to those who have been out of a workplace setting for an extended period. From a community perspective, we provide training to individuals unfamiliar with remote working technologies such as Microsoft Teams and Zoom which will improve their chances to secure remote working employment.

Tackling economic inequality

We all have a responsibility to help tackle economic inequality. As an SME, we play our part via the creation of employment and training opportunities in our local community, through offering employment and developing skills in young people, for skill-short industries such as programming and software development, as well as other IT & Software skills. Our new Degree Apprenticeship scheme in association with local universities provides college leavers with the chance to develop life-changing skills and knowledge which will set them up for life. From a supply chain resilience perspective, we believe very strongly in managing cyber security risks in the delivery of all of our work, and for this reason, we are Cyber Essentials Certified, and our security policies align with the National Cyber Security Centre (NCSC) guidelines and industry best practice.

Equal opportunity

We believe Inclusion, Diversity and Equity (IDE) are key pillars within any ESG framework, and of utmost importance when making any corporate decisions. Today's workforce looks beyond what employers need to do to comply with legislation and Orchestrato want to be an exemplar of this. For this reason, we work hard to ensure that the diversity of both our staff and deployed resources are as broad as possible, by ensuring that our recruitment policy and process encourage the progression of skills from disadvantaged and minority groups for the benefit of the future digital economy.

Wellbeing

The health and well-being of our staff are integral to the success of our business, evidenced by the way our staff are encouraged to look after themselves and look out for each other, which includes both physical and mental health. We encourage our staff to take regular breaks and to get out of the office for fresh air and daily exercise. We have an Employee Health and Well-being Policy which encourages staff to talk about any challenges they are facing during their one-to-ones, and we also provide staff access to a free anonymous mental health counselling service operated by our company healthcare provider Aviva.

Pricing

Price
£250 to £1,500 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at paul.bibby@orchestrato.com. Tell them what format you need. It will help if you say what assistive technology you use.